Company Name : Softlogic Academy
Company Location : Chennai
Training Offered :
Call Center Training
A call centre or call center[1] is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, product services, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, live chat, and e-mails at one location is known as a contact centre. A call centre is often operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations.
Course Contents :
Curriculum of BPO - L-1( 30 Days, 60 Hours)
* Pre-Self Analysis
* Punctuality and Quality
* Spoken Grammar
* Tenses Drill
* Public Speaking
* Reading Skills
* Tenses Drill
* Pleasantries,Phonetics
* Group Discussion
Curriculum of BPO - L-2 (15 Days, 120 Hours)
* Corporate and BPO Culture
* Punctuality and Quality
* Pre-Self Analysis
* Spoken Grammar
* Public Speaking
* Reading Skills & Listening Skills
* Group Discussion
* Debate
* Americanism
* Voice and Accent,Syllabification & Phonetics
* Time Management
Company Address :
Softlogic Academy
# 10, P.T Rajan Salai,
K.K. Nagar,
Chennai – 600 078.
TamilNadu, India
Website : http://www.softlogicacademy.com
Email Address : enquiry@softlogicsys.in
Call Center Training Chennai : Softlogic Academy Pvt Ltd
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March 9th, 2011, 11:31 AM Post Count Number #1
Call Center Training Chennai : Softlogic Academy Pvt Ltd
Last edited by Guest-IJT; August 8th, 2011 at 12:28 PM.
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August 8th, 2011, 12:31 PM Post Count Number #2
Name : Devasantosh Mohanty
Email : devasantosh87 AT gmail.com
Designation / Skillset : Molecular biology, analytical instrumentation, handling of potentialy pathogenic microorganisms
Sir, I am Devasantosh Mohanty, MSc applied microbiology fresher and I have done my masters from VIT university, vellore witha CGPA of 9.08 and looking for a entry level position relevant to my CV.
Resume :
Objective :
Entry level position in a microbiological/Medical research firm which provides a competitive environment and encourages personal and professional growth.
Area of Interest :
Medical Microbiology, Microbial gene technology and Immunology
Education :
Master of Science, Applied Microbiology (2009-2011)
Vellore Institute of Technology, VIT University, CGPA : 9.08/10.00
Bachelor of Science (Honors), Microbiology (2006-2009)
College of Basic science & Humanities, Orissa University of Agriculture and Technology, First class honors with distinction. (69.66%)
Work Experience :
1) Intern- Evaluations of PGP traits and standardization of consortia formulation for effective Bio-Inoculants in Central Research Institute for Dry Land Agriculture, Hyderabad. Guide :-Dr Suseelendra Desai, Principal Scientist Plant Pathology, CRIDA, Hyderabad.
2) 1ST Year Intern (Medical Microbiology, Bacteriology, Parasitology, Mycology and Serology) in Super Religare Laboratory, Bhubaneswar.
Expertise :
1) DNA isolation and PCR amplification.
2) UV spectrophotometer, Atomic Absorption Spectrophotometer, Flame photometer.
3) Thin Layer Chromatography, Column Chromatography, and SDS page.
4) Isolation and identification of effective bio-inoculants. (Molecular and Custom Method)
5) In vitro Screening of plant growth promoting traits for the effective isolates.
6) Commercial production & QC of bio-inoculants (Phosphate solubilizing bacteria, Azospirillum and Rhizobium) as per Bureau of Indian Standards.
7) Commercial production and QC biopesticides (Trichoderma viride & Pseudomonas fluorescence) as per Central Insecticides Board Acts.
8) Workshop on Drug Discovery Research to Clinical and Preclinical Development.
(Devasantosh Mohanty)
Bangalore/Date10/07/2011
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4356085
Date & Time : 11th Jul 2011 4:40 AM (UTC)
IP Address : 117.226.202.96
Browser Info : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; InfoPath.2)
Predicted Country : India
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April 15th, 2012, 03:58 AM Post Count Number #3
Nice curriculum. This is enough to be a call center service agent. But training time should be elongated for proper raining for the participants.
Robert Kaiser
