Customer Care / Support Executive Cochin : Avis Worldwide Global Management Services

[mariammal]

Job Title :
Business Coordinators

Job Category
Customer Care / Support Executives-- Full time / Part time / Internship /OJT

No. of Vacancy: 3

Career Level: Executives/Supervisors Qualification Required Bachelor Degree / Post Graduate Bachelor Degree - Any Degree

Experience Min: 0 - Max: _ Year(s)

Location: Cochin, Kerala

Key Skills
Graduate in any stream-preferably Communicative English, Hospitality management, Air hostess training certificate or HNC/HND /Edexcel /ABE qualifications. Preferred 6 months experience in customer service
• Excellent written and spoken English and local language communication skills. Ability to work in a high pressure environment. Strong organisational skills.
• Knowledge of microsoft office (ms-word, ms-excel, internet, email) and user level knowledge of various business package.

Salary Offered: Negotiable

Job Description:
efficient handling of client queries
• guiding and counseling clients through e-mails/chatting
• providing exceptional customer service to potential clients
• checking the assessment application form completed by the client
• providing details on costs involved including the stage on which the payment is to be made
• creating record for the client in the software
• signing the contract / declaration
• handing over the forms / checklists to the clients
• collecting documents and completing the form applicable to the stage in progress
• responsible for achieving allocated targets

Sex: Female, Age: 20-30,

Location: No preference

Contact us
Avis Worldwide,
Level 2, North Avenue Building Paramara Road,
Opp Town Hall,
(Near North Railway Station),
Cochin
Kerala - 0, I
india

http://avisworldwide.org/careers.html

Email: hr@avisworldwide.org

[Guest-IJT]

Dear sir/ma'am,
plz find my resume below i am sending for back office position so plz kindly revert back for interview if any position is vacant.
I'll be thankful to you.


RESUME
ANAMIKA SINGH

CAREER OBJECTIVE
To undertake management level job in an organization so as to enrich my professional learning along with contributing to the organization’s growth by delivering my best and proving to be an asset to the organization.

PROFILE - A management student with strong communication skills, long-term orientation, fine
- Interpersonal skills and a problem-solving attitude, adaptive to changing environment and ready to learn.

EXPERIENCE
- Working as An EXECUTIVE HR in a Dealership of HYUNDAI (BEEAAR HYUNDAI) SHAHNAJAF ROAD Near SAHARA GANJ,LUCKNOW. Work Profile Is Data Base Management Of All Employees Of Their All Divisions. Post Sales Follow Up, Attendance Maintenance, Performance Appraisal, Preparation Of Monthly Incentives For Sales Team ,Making Duty Chart Of Whole Staff & Find Out The Employees Problem While Arranging a Meeting Monthly & Forward A Proper Report To Management For Settlement Of These Problems & Smooth Running Organisation
- As Well as Working as a Lecturer In A Franchisee Of PUNJAB TECHNICAL UNIVERSITY (PTU ),Vikas Nagar, Lucknow. Dealing With Business Regulatory Framework & Marketing Management
- Worked as an EXECUTIVE HR in a IT Company (QMS SOFT-TECH PVT LTD.)Vibhuti Khand ,Gomti Nagar, Lucknow Since 8th July 2009 To 20 November 2009.Work Profile Was To Take Job Specifications From The Company & Then Screening Of Those Candidates Who Are Appointed For The Sale & Support Of Their Soft Wares Like MATLAB, EMBEDDED SYSTEM,PRO-E,VLSI Etc.& Inbound Selling Of Their Courses.
- Worked as an EXECUTIVE HR in a Placement Agency (SIGNIA SOLUTION)Badshah Nagar, Lucknow. Since 1st January 2009 To 6th July 2009 Work Profile Was To Take Job Specifications From Those Companies Who Were Joint With Us & Then Screening Of Those Candidates Who Were Registered In The Portal (Naukri.Com) & Then Providing Man Power To Those Companies.

PROFESSIONAL QUALIFICATION
- Master Of Business Administration from UP TECHNICAL UNIVERSITY Lucknow.
- Specialization in Human Resource and Marketing.
- Year of passing-2009

ACADEMIC QUALIFICATION

Qualification Board/ University Institute Year of Passing DIVISION
B.COM (University of KANPUR) Firoz Gandhi Degree Collage,Raibareli 2007 Second
10+2 UP G.G.I.C.Raibareli 2004 First
Class X UP G.G.I.C.Raibareli 2002 Second

ACADEMIC PROJECTS

Area Project Titles
Human resource o Job satisfaction and its impact on employee turnover.


EXTRA CURRICULAR ACTIVITIES

- Participated in college cultural programs in MOTI LAL RASTOGI SCHOOL of Management.
- Participated in ‘MID NIGHT’ event in the college.
- Have been a coordinator in the college event ‘ REDIANCE’..

SUMMER INTERNSHIP PROGRAMME

Company: National Thermal Power Corporation.
Topic: Recruitment And Selection Process.


AREAS OF INTEREST
- Traveling.
- Interacting with people.
- Net Surfing
- Enjoying music

PERSONAL PROFILE

Father’s name: Gaya Bux Singh
Mother’s Name: Sarojini Singh
Language Known : English, Hindi

Personal Data:
Date of Birth Gender
25-06-1988

Date:
Place: (Anamika Singh)