www.rrootshell.com Rroot Shell Technologiiss Pvt Ltd Hyderabad Bangalore Chennai : VMWare & Virtualization Admininistration Training

[Rrootshell]

Rrootshell is a leading education and career service provider for System / Storage & Virtualization Technologies With fully equipped training centers across Asia & North America having a strong mission is to deliver quality Learning services to clients & participants through practical programs that support their strong career growth and development. Rrootshell bridge the gap between the need of the industry for knowledgeable and skilled professionals to produce highly qualified candidates.

This programme explores installation, configuration and management of VMware Infrastructure , which consists of VMware ESX Server and VMware VirtualCenter.

Audience
System administrator, systems engineers, and operators responsible for ESX Server and /or Virtual Center.

Prerequisites
System Administration experience on Microsft Windows or Linux Operating Systems

Contact us:
Phone: 040-66464618,66616704

Visit for more details: www.rrootshell.com

http://www.rrootshell.com/contactus.htm

Rroot Shell Technologiiss Private Limited.
Corp Head Office (Hyderabad):
202, Trendset Pyla, Vengal Rao Nagar,
Hyderabad, INDIA - 500 038.
Phone: 040- 66616704, 66629937
Email: hyd@rrootshell.com

# 956, NS Plaza, 16th Main Road, B.T.M 2nd Stage (Mico Layout),
Bangalore, INDIA - 560 076.
Phone: 040- 32972711 32965533
Email: blr@rrootshell.com

D-No: 6-7, 2nd Canal Cross Street, Gandhi Nagar, Adyar,
Chennai, INDIA - 600 020.
Phone: 044-42187732, 64522070
Email: chennai@rrootshell.com

[Guest]

Mr. Kumar Nilay
wintelpro AT gmail.com

Summary :
- Microsoft Certified Professional,vSphere 4.0, ITILV3, MCTS, MCITP, CCA, CCNA and TSM 5.4 Certified with 5+ years’s of Information Technology experience in Microsoft Technologies.
- To achieve perfection in my profession by enhancing my Technical skills in the areas of Platform, Web and System Administration and Solution Architecture for Enterprise Computing.
- Application of the acquired knowledge for supporting IT enabled Business Management.

Professional Experience

Company :TATA Consultancy Services (TCS)
Period :March2010 to Till Date
Roles :OS Support for Data Center Services PwC(Price water house coopers)
Designation :IT Analyst :EMP ID
Roles & Responsibilities (Primary) :-

- Presently Involved in Data Center migrations from Tampa to Georgia Data Centre.(5000 Server)
- Involved in from Pre-migration activties to Post migration Activties and Operations Activties of Data center
- Involved in migration with Team member strength of 25 member in data center Migrations till July,2011.
Which involves P2V,V2V,BMR,Data Migrations and MS Cluster migration etc
- Troubleshooting of Windows OS related issues such as, Win2K2, Win2K3, and Win2008 server.
- Build Server,OS Deployment Remotely,QA etc.
- Troubleshooting issues related to Virtualization (VM Ware)
- Upgrading Firmware for HP SIM,HP SIM Issues.
- Server Decommisioning.
- SAN Request for New VM.
- Good Understanding of virtualization technology
- Virtual machine creation, cloning, configuration
- Installation of ESX server 4.X and creation of VMs
- Creating and managing Virtual Machines and installing VM Tools into VMs
- Manage VM's using VMware Virtual Center and Web Access.
- Creating and managing Resource Pools and adding the VMs into Resource Pools.
- Moving VMs from one LUN to another LUN using Storage Vmotion
- Creating and managing VM Ware Cluster. Enabling HA and DRS features in a Cluster.
- Performance tuning of VMware Servers, Virtual Sessions and management of Server Resources between virtual machines
- Capacity managment like Generating Report for Datastore space,Health check for ESX and VM etc
- Root Cause & System Log Analysis and Reporting.
- Troubleshooting problems with the help of Event Logs.
- Installation and configuration of Virtual Machines in an Enterprise SAN and NAS environment.
- Experience in P2V(300+),V2V, V2P,Vmotion,Storage Vmotion and VMware virtual center.
- Configuring Alarms.
- Good hands on command line of ESX and PowerCli.
- Good hands on Experience in diagnostics & troubleshooting of ESX server environment.
- Good understanding of HA and DRS environment.
- Experience in performance tuning of VMWare servers and Virtual sessions and management of servers resources between virtual machines.
- Experience in server ESX patch upgrade using update manager.
- Cluster configuration
- SAN storage, VMFS, etc
- Performance Analysis and Tuning/Optimisation Operations
- Windows server administration.
- Backup Failure, Missed backup and Backup monitoring on Netbackup.
- Handling issues related to Server-Hardware tools using HP SIM
- Server down Issues
- Disk Space Issue
- High CPU and Memory Utilizations
- Managing Active Directory issues e.g Group,Permission,file shares, User Account Admin etc
- Handling issues on Microsoft Clusters and Storage environment
Company :CIBER Sites India Pvt Ltd (US Based Company) www.ciber.in
Period :Aug2009 to Till Date
Roles :OS Support for Data Center Services NL Team
Designation :Senior Consultant:EMP ID 39864
Roles & Responsibilities (Primary) :-

- Troubleshooting of Windows OS related issues such as WinNT, Win2K2, Win2K3, and Win2008 server.
- Provide end to end remote support for all Wintel based servers.
- Handling issues on Veritas / Microsoft Clusters and Storage environment
- Troubleshooting issues related to Virtualization (VM Ware)
- Handling issues related to Server-Hardware
- Troubleshoot IIS related issues
- Server down Issues
- Disk Space Issue
- High CPU and Memory Utilizations
- ISCSI initiator lost connections
- Backup Failure, Missed backup and Backup monitoring on TSM-Netbackup.
- Data Backup & Restoration Tickets
Company : Capgemini Consulting India Pvt Ltd
Period : Feb2008 - Aug 2009
Roles : Application and OS Support for Data Center Services.
Designation : Consultant; EMP ID 14505
Roles & Responsibilities (Primary) :-
- Troubleshooting of Windows OS related issues such as WinNT, Win2K2, Win2K3, and Win2008 server.
- Provide end to end remote support for all Wintel based servers.
- Handling issues on Veritas / Microsoft Clusters and Storage environment
- Troubleshooting issues related to Virtualization (VM Ware)
- Handling issues related to Server-Hardware
- Troubleshoot IIS related issues
- Server down Issues
- Disk Space Issue
- High CPU and Memory Utilizations
- ISCSI initiator lost connections
- Backup Failure, Missed backup and Backup monitoring on TSM-Netbackup.
- Data Backup & Restoration Tickets
- Printers Tickets like problem reported with existing printer Queue & New Printer Queue to be setup on Print Server.
- Analyzing Memory Dumps using Dump analyzer tool.
- Analyzing and Monitoring Event Viewer Logs.
- Configuring and Analyzing Performance Schedule Logs.
- Configuring Tivoli Tec and ITM on Windows.
- Configuring Scheduled Tasks.
- Involving in Patching Activities of Prod,Dev and Pre-prod Server as per the process.
- HP Blade server,HP Proliant Server.Eg BL465c G5, DL585 G5
- Tools used in day to day activities like ILO (HP), RSA (IBM Servers),DSView (Avocent),BMC Remedy ticketing (ITSM)etc.
- IBM Director, ILO, RIB, Avocent, ITIL Framework, Virtualization using VMWare
- Intel Processor based Server Hardware of Compaq, HP, Dell & IBM, Remedy Tools for Ticketing
- Supporting TSM servers and Client of US Region.
- TSM 5.1 / 5.2 / 5.3/5.4 Server and Client Administration
- Setting up new client nodes on TSM server. Installing TSM clients in all the platforms which include MS Windows NT 4.0, MS Windows 2k/2k3, IBM AIX 5.2
- Analyzing TSM error codes. Troubleshooting specific TSM Server/Client problems.
- Knowledge of RAID and understanding of SAN and NAS
- Overall knowledge and understanding of IBM & HP Blade Center
- Hands-on experience setting up, installing and configuring Windows based servers
- Configuring TSM on cluster server.
- Coordinating with various vendors like Microsoft, HP and IBM for Hardware, Software as well OS level issues.
- Use monitoring tools such as HP SIM,TLM,TEC and other tools to review alerts about the infrastructure and take corrective action
- Remotely connect to servers, applications, network devices to troubleshoot faults or handle incidents
- If the incident or ticket cannot be solved immediately, follow escalation procedure and assign the tickets to the appropriate teams and coordinate for resolution.
- Handle calls from Server and application support teams and provide accurate information for quick restoration of service.
- Reading knowledgebase articles or vendor documentation to be up to date on the current technologies used within the infrastructure. Should be able to read documentation or procedures and take action based on defined steps.

VMware :- Secondry Skills
- Installing and configuring VM
- Deploying, Manipulating and Converting Virtual machines.
- VMware Virtual Infrastructure Components and Installing ESX.
- Installing & Licensing VirtualCenter
- Deploying Virtual Machines
- VMotions & Cold Migrations
- Resource & Performance Management.
- Clusters, Resource Pools, DRS, & HA.
- Administering User Permissions.
- Virtual Machines Backup, Restore, and Disaster Recovery.
- Concept of P2V
- Review capacity and performance report of vmware servers
- CPU, Memory and Disk allocation to existing virtualmachines
- Manage and troubleshoot existing vmware environment.
Company : IBM ITD GD Pvt Ltd, India
Period : Sept 2006 to 31st Jan,2008
Position : Systems Operations Lead Specialist
Department : E-Business Web Hosting Service (EBHS)
Designation : System Operation Lead Specialists. EMP ID 010967
EBHS India operation has 40 Technical Service Professionals handling 72 customer locations supporting 2000 servers on different platform technologies like AIX, Sun Solaris, Linux, Unix and windows NT/2000/2003 working on 24 X 7 staggered shift Support, All operations & maintenance work pertaining to this 72 customer locations is done by India team from Bangalore through out global.
Primary area of work :
- Patch management on NT/W2K & SUN operating systems
- Reporting on APAR management
- TCP/IP vulnerability scanning issues for W2K
- Space Management - continued review of improvements & interlocks with campus and OIS
- Management of Health checking issues and actions
- Centralized asset management support and involvement in asset control projects
- Compliance testing coordination
- Management system coordination
- Configuration database management
- Control point for Implementation handover
- Central management of Health checking coordination, issues & reporting
- Central control of all blade logic requirements and initiatives
- Central control of all reporting requirements for audits & reviews
- Blade logic to reduce manual intervention & achieve reporting requirements
- Technical knowledge and education
- Workable structure (technical versus administrational roles)
BAU (Business As Usual)
The activities carried out by BAU team are as fallows :
Remote Reboots, ACLs, IIS inc SSL, FTP, WWW base config, ODBC, Security policies/settings, Using Microsoft Clustering.Exposure on VMware
Event and dump logs, DNS changes, Changes to system files, Memory/page file, Scheduled Tasks, Registry, Network Routes, OS code updates / additions, DiskManagementanddefragment, 3rd Party Software (Load Only), Windows Services, Clock changes, IP / networking
VMware :
- Reducing number of virtual CPUs, Change to Increase the disk space on Servers
- Handling ESX 2.5.3 with the virtual Machines running on it and managing all the ESX boxes through a centralized console Virtual Center.
- Administering and monitoring the virtual machines and the virtual centre.
- Performing Virtual machine backup.
IBM Tools : NAV, ESM, TSM: (re-installation, re-configuration, upgrades)
Antivirus, ESM, TSM, Blade logic, Asert, Server Raid, IBM Director, SRM, TLM,Fast T.
Commission:
Create/Manage userids, Create/Manage user templates, Create/Manage account policies, Update & maintain master user list, Create/manage user environmental properties, Create groups Assign/manage group membership, Audit trail - configure & manage.
User Management:
Create/Manage userids, Create/Manage user templates, Create/Manage account policies, Update & maintain master user list, Create/manage user environmental properties, Create groups Assign/manage group membership, Audit trail - configure & manage, All associated URT / CBN / QEV / Priv ID changes
Decommission:
Stop TSM service, Remove DNS server addresses, Securely remove any customer or IBM sensitive data
Update all server records according to changes made in config database, Provide information requested for SESDR audits, Config Database data updates and extraction, Automated information gathering, Manual information gathering, Customer environment documentation maintenance, Apply hot-fixes if CASM team cannot
Change Management:
- Record and track Change request
- Update Change Record ticket
- Develop scripts to automate some tasks of the change
- Document test plan and back out plan
- Assess all changes for technical impact and sign-off changes
- Perform technical support activities to implement changes during normal working hours
- Perform technical support activities to implement changes outside normal working hours
Roles and Responsibilities:
- Configuring, adding, troubleshooting, & securing - Serv-u Ftp, IMAIL, Custom DNS,
- Providing access to servers depending on requirement like telnet, SSH, batch files, server cleanups, disk space monitoring, installing updates.
- Administer Windows 2000 servers, Windows 2003 Servers. Continuous monitoring of server process which includes updating critical security patches, antivirus updates, performance monitoring and monitoring backup process.
- Installing anti-virus updates, logs analyzing, spam tracking, auditing, framing security policies. Troubleshooting and Managing IIS Server, backing up metabase. Interacting with clients through Email support.
- Adding LUN (Disk Management), BAU Checks and TSM Up-gradation.
- Perform technical support activities to implement changes during normal working hours, perform technical support activities to implement changes outside normal working hours
- Create/Manage user ids, Create/Manage user templates, Create/Manage account policies, Update & maintain master user list, Create/manage user environmental properties, Create groups Assign/manage group membership, Audit trail - configure & manage
- Installation and configuration of Antivirus software, ESM, TSM, Bladelogic, ASERT, Server Raid, IBM Director, SRM, TLM Installation and configuration
- Working with Bladelogic - Central control of all Bladelogic requirements and initiatives, central control of all reporting requirements for audits & reviews.
- Remote reboots, ACL’s, IIS inc. SSL, FTP, WWW base configuration, ODBC, Security policies/settings.
- Event and dump logs, DNS changes, Changes to system files, Memory/page file, Scheduled Tasks, Registry, Network Routes, OS code updates / additions, Disk Management and Defragment, 3rd Party Software (Load Only), Windows Services, Clock changes, IP / networking
Exposure ON UNIX/LINUX (Secondary Skills):-
- User Management.
- Install and configuring Linux
- Creating and administrating the user, group accounts
- Managing system security and file permissions
- Mounting file systems and Devices
- Managing TCP/IP and its applications
- Inter-operating with heterogeneous networks(samba)
- Configuring and administrating of File Server ( NFS,FTP,SAMBA)
Company : WIPRO INFOTECH LTD (Through RPS Technologies)
Period : Mar 2006 to Sep 2006
Position : Systems Administrator. EMP ID RPS109

Roles and Responsibilities:
- Providing Desktop and Server (DELL Power Edge 2600, 1750, 1600 Servers) support for more than 300+ Desktops (HCL, IBM, HCL Thin clients) and 30+ Laptops having Windows 2000, XP and 2003 Operating System.

- Used to work on daily IT maintenance tasks like enabling disabling user accounts and well as deleting and adding computer to the domain, granting exchange rights using ADS.
- Maintaining Mail Management Server using IQUINOX Post Master Enterprise Edition and also configuring E-mail Id’s to users in MS Outlook 2000 and Outlook Express in Client Machines.
- I took care of all outlook express/MS outlook related personal mail box, generic mail box, distribution list problems and Domain level related application problems that various departments.
- Downloading the patches of Anti-virus Trend Microsoft Corporate Edition 7.60 and deploying the patches to the clients.
- Maintaining Thin Clients through Terminal services in Windows 2003 Server by creating and deleting users and installing Applications and troubleshooting.
- Installation, configuration & Trouble shooting of Windows 98/2000/XP Professional and Windows 2003 Server.
- Handle and troubleshoot operating system installations, Software installations such as MS Office and Star office etc.
- Installing, Configuring and maintenance of Hub, Switch, Modem, Network Printers, Deskjet printers Dotmatrix printers.
- Upgrading and Installing software’s on workstations as per user requirement.
- Training the users on the usage of MSOffice, OutLook Express, Internet Explorer.
- Coordination with the vendors for Hardware uptime and support
Company : Bharti Enterprises (Airtel)- Kolkatta
Period : Sept 2005 to Dec 2005
Position : Technical Associate. EMP ID 1047
Roles and Responsibilities:
- Maintaining DSL, ADSL Modem and DSLRouter, Cisco Routers, wireless Router Troubleshooting Network Problem by visiting Client Place as well as on ON-LINE.
- Taking Database backup both attended and unattended, replication, connection to different database, back up and recovery troubleshooting.
- Implementation of DHCP Server for automated IP addresses allocation on Windows Server 2000/2003 Server, Exchange Server and Windows 2000 Professional.
- Installation, configuration and maintenance of Windows 98/ NT 4.0/2000 Server and Windows 2000 Professional and other general software like MS Office and Development.
- Troubleshooting TCP/IP connectivity problems at both hardware and software levels.
Academy Qualification:
- Master of Computer Applications (2004) BPUT/Orissa.
- Bachelor of Commerce (Hons.) (1999)
- From Vinova Bhave University, Hazaribagh
- Standard 12 (1995)
- From Bihar Intermediate Council, Patna
- Class X from CBSE, Delhi (1993).
Technical Trainings and Certifications:

- Achieved MCSA 2003, CCNA, TSM 5.4, CCA, MCTS (Windows 2008)
- Trained on VMware, Citrix and RHCE.