SAN Storage Area Networks, Storage Administration Training Hyderabad Bangalore Chennai : Rroot Shell Technologiiss

[Rrootshell]

Rrootshell is a leading education and career service provider for System / Storage & Virtualization Technologies With fully equipped training centers across Asia & North America having a strong mission is to deliver quality Learning services to clients & participants through practical programs that support their strong career growth and development. Rrootshell bridge the gap between the need of the industry for knowledgeable and skilled professionals to produce highly qualified candidates.

SAN (Storage Area Networks) & Storage Administration

* SNIA
* Fiber channels
* Brocade Switches & Management
* EMC Clariion Management
* EMC Symmetrix


Contact us:
Phone: 040-66464618,66616704
Visit for more details: www.rrootshell.com
http://www.rrootshell.com/contactus.htm

[Guest]

ROHIT VENUGOPALAN NAIR
OBJECTIVE
to acquire a challenging position in an esteemed organization where I can contribute my skills which I have learned during my academic years.
HOBBIES : Travelling, Driving, Drawing, Making friends, Surfing Internet, & listening
Music.

EDUCATIONAL QUALIFICATION
STANDARD T.Y.B.COM
YEAR OF PASSING (2010) (Graduation completed)
BOARD MUMBAI UNIVERSITY
PERCENTAGE Pass Class
STANDARD HSC
YEAR OF PASSING (2005)
BOARD MSHSEB
PERCENTAGE 48%
STANDARD SSC
YEAR OF PASSING (2003)
BOARD MSHSEB
PERCENTAGE 55%

OTHER QUALIFICATION

BASIC KNOWLEDGE OF COMPUTER (MS-OFFICE) & (TALLY 7.2).
Computer Hardware And Networking
Completed Hardware and net working (Certificate Course in Hardware) from Central Committee of Education and Technical Training secured 86% with A+ Grade.
Networking A+
Pursuing Networking Fundamentals from HCL Computers.
QUALITIES
1) Good interpersonal and communications skill.
2) Ability to handle pressure.
3) Diligent and hard working.
4) Can cope up with New Trends and Technology.
EXPERIENCE
Experience of working in the (Backup Administrator-Systems\IT Hardware & Networking Team) IT Team involved in Technical Support of both Back-End and Front-End operations for almost 19 months.
Experience Summary :
- Experience of working with WNS Global Services. From Dec 2008 to till July 2010 as a Trainee-Engineer, providing tech-support to (UK) and (US) process, along with trouble-shooting for WNS servers.
WNS Profile :
Experience Summary in System Engineering (Back-End Support) :
Experience of working in the (Server and Apps support Team) involved in Back End Support for past 5 months till July 2010.
Handling/ Monitoring/Troubleshooting WNS servers and Backup for MUMBAI/NASHIK locations.
- Monitoring client servers (British Airways) also carrying administration, management, maintaining of the servers, performing restorations on the same with the help of administrative tools provided.
- Monitor scheduled backups, trouble shooting the same in case failures occur.
- Assigning daily/weekly/monthly Medias into the library for Backups to perform smoothly.
- Maintaining backup libraries by performing cleaning of tape drives on a monthly basis. Performing Vendor management for Backup libraries faults reported, by raising call with the service team, raising gate pass, along with taking follow-ups from the vendors
- Performing monthly movement of Medias as per company policies every month.
- Performing media management as a part of backup team including media inventory of the available Medias, which includes updating media inventory, in case of dispatching of Medias to remote locations, as well as managing the available Medias.
- Preparing Daily Back up Status reports for Nashik, Mumbai and client servers. Preparation of Daily basis reports for Mumbai and Nashik location for sake of submitting the same to management. Preparation of logs for each month for specific backup policies.
- Preparing Backup failure reports.
Preparing failure reports for Mumbai and Nashik location, along with the action taken, to make the failed back up successful.
- Working on Symantec and VERITAS, using the same to configure backup and schedule the same server in Backup schedule by creating the policy, including the new server to be added in backup scope.
- Restoration
Working on restoration tickets for restoring deleted files, folder on the server or the shared drive as requested by clients, through restoration tool available or by tapes available in the library. Closing workorders tickets logged in queue for daily activities and for restoration before crossing the SLA limits.
WNS Profile :
Experience Summary in Remote Support (Front-End Engineering) :
- Working as a Service Desk – Engineer for WNS for past 1 year 3 months. - Handling/ resolving tech issues for internal WNS users across location i.e. MUM/PNQ/GGN/BLR/US/UK/ROMANIA.
- Providing FCR depending on the nature of the call and assigning the tickets to relevant backend support team for proper resolution.
- Preparing Daily/Weekly client related reports.
- Attending conference calls with regards to process issues e.g. Centrica. - Training new joiners with regards to process requirement and other IT related procedure.
- Working on various tools provided by the client where in issues reported by the end users is resolved via FCR.
- Co-coordinating with onshore & offshore IT support team for various end user issues and coming up with resolution until call closure
Job Responsibilities :
- Configuration and Maintenance of User profiles.
- Configuration & Troubleshooting of Mail Client like Microsoft Outlook through Exchange Server.
- Remote desktop troubleshooting through Net meeting or Dam ware software. - Maintaining Inventory & Vendor Management of the process.

Other Duties :
- looking after Active directory, users & group’s management, user security, user management.
- MS Outlook Installation, Configuration and Troubleshooting.
- overseeing daily operations to manage the overall delivery of IT services to customers as per defined process & SLAs.
Omnitech Profile :
Currently working as Service Delivery Engineer with Omnitech Global providing HP support
for Reliance Retail and India Info line since Feb 2011.
Duties and Responsibilities :
. Assigning of calls to Field Enggs regarding technical issues for respective loacations, depending upon the severity. Providing enggs with technical L2 (Remote support) on field and coordinating with them until closure and resolution. Creating user login ID via Active Directory.Maintaining user profiles on Active Directory.
. Follow up of the issues on regular basis and closure of the assigned calls on ageing basis.
. Logging calls for faulty equipments through vendor visit, co coordinating with State IT for replacement of faulty materials and appropriate vendors on basis of ageing calls for respective locations.
. Assigning calls to appropriate Back End Teams on basis of issues.
. Daily basis reports publishing and overseeing daily operations to manage the overall delivery of IT services to customers and vendors as per defined process & SLAs.

[Guest]

CURRECULAM VITAE
Saurav Kumar
Email id : saurav_kumar9 AT yahoo.com

CARRIER OBJECTIVE :
Looking for challenging career which demands the best of my professional ability in terms of technical & analytical skills and helps in broadening and enhancing my current skills & knowledge .Dedicated team member with intelligence & Passionate.
ACADEMIC QULIFICATION :
Qualification Institute/University Year of Passing Percentage
B.Tech(E.C.E) Dr.MGR Engineering College-Chennai - 2011- 70%
Diploma in Electronics Engineering-Pillai Polytechnic College Panvel-2008-58%
S.S.C St. Augustine High School-Nerul-Eng .Medium-MH Board April 2002 -67%

Computer Course : Diploma in MS Office-Aptech Institute Sharjah-UAE.-85%
Project Executed : Humanoid Robotics ,Embedded System/VLSI based Project.
Industrial Visit : Sahayadri T.V Chanel & VSNL.
Skill Trained : PLC,SCADA from PreconAutomation-Mumbai
Training On Job :SAN Engineer
Company Name : Net Lab India Pvt. Ltd. Andheri (E) Mumbai.
Domain Area profile : Computer System , Storage(SAN), VM Ware,EMC Storage, Server ,Programme InstallationVirtualizations, Continuous Data Protection,Back ups Software/Hardware, Networking etc.

SOFTWARE EXPOSURE :
LANGUAGE KNOWN : C,VB.
PACKAGES : MS Office, Internet ,E-mail etc.
PERSONAL ABILITIES :
1. Flexible to the Organization and its Environment
2. Team Leader qualities, Patience and Dedicated towards the work
EXTRACURRICULAR ACTIVITIES :
1. Swimming
2. Shuttle
3.cricket.