TechXenia Solutions : Gurgaon

[muthukalee]

Company Name : TechXenia Solutions

Company Location : Gurgaon

Company Profile :
TechXenia Solutions is an emerging and fast growing human resource solutions company specializing as a placement agency and in sourcing professionals for clients in emerging technologies and services. TechXenia Solutions has been recognized as an entity with very high potentials and aspirations to make a mark in the Human Resource arena. Since the inception of the company, TechXenia has gained substantial market reputation and credibility and we have successfully being placing candidates in the area of Information Technology.

Services Offered :
Corporate Training
Executive Search
HR Consultancy
IT Staffing Solutions
People Outsourcing

Company Address :
TECHXENIA SOLUTIONS
N - 3, DLF CITY PHASE 2
Gurgaon-122002,
Haryana

Website : http://techxenia.com

How to submit CV / resume : http://techxenia.com/submitresume.php

Placement Agencies Gurgaon, Manpower Consultants Gurgaon, Staffing Companies Gurgaon

[Guest-IJT]

Name : Ruchika Anand
Email : ruchika00in AT yahoo.co.in
Designation / Skillset : Supervisor
I am working as a Supervisor in Baggage Services with Jet AIrways . I have been in the organisation for 9 years . And working as a Supervisor for last 4 years .

Resume :
Objective : Seeking a challenging position and looking forward to explore my vistas with full enthusiasm and also contribute my efforts to a great extent for company's growth.
Profile :
- Over 9 year experience in Airlines Industry.
- Over 4.5 years of experience in Jet Airways back office operations.
- Currently working as a Supervisor - Customer Service
- Extensive experience in handling customer relations in Domestic and International sector.
- Headed Baggage Services Department for over 2 years
- Efficiently handled administrative functions in Baggage Services
- Comfortable and Effective communicator in all situations.
- Goal oriented and aggressive student and worker.
- Demonstrated leader in school, college and work.

Skills and Trainings attended :
- Diploma in Travel & Tourism Management from Sita Academy year 2001
- Domestic Ticketing ( Saber & Amaedus)
- Customer Service Excellence
- Basic Traffic Procedures
- Telephone Etiquettes Skills
- Basic ticketing and reservations
- Airport Check in Training
- Training on “ SABRE” and “SABRE QIK”
- Dangerous goods regulation training
- Visa training at British High Commission
- Underwent World Tracer Management training .
- Basic computer applications training “AWARE” from Aptech
Work Experience :
1.Company : JET AIRWAYS (INDIA) LTD
Position : Customer Service Supervisor
Duration : January 2002 – till date
The job profile involves handling all kind of Customer Related Queries and airport operations viz. Flight boarding, ticketing, back office operations, domestic/international travel procedures. Being in front office the job requires Communication skills, teamwork, punctuality and dealing with all kinds of situations both personal and operational.
Job Responsibility :
- Flight Controlling : Controlling of flights and delegating Authority of waitlist and Denied Boarding Passengers. Handling late reporting and errant passengers.
- Arrivals and Departures : Having proper briefing of staff with complete Pre-Flight check Including special handlings of incoming and outgoing flights. (VIPs, WHEELCHAIRS, TRANSIT PASSENGERS and UNACCOMPANIED MINORS). Supervising Arrivals and Departures.
- Flight Operations and Office Supervision : Worked as dispatch coordinator and office supervisor during disruptions And otherwise also. Taking care of flight routings, and taking care of flight Routings and co-coordinating with all other departments during disruptions And otherwise.
- Baggage Services Department : Headed the department for more than 2 years , handling all baggage related issues for both International and Domestic Sectors , handling administrative functions of the department and supervising various other functions of the department .
Achievements :
- Received Appreciation letter from Station Manager for Exceptional work in effectively handling domestic flights during fog disruptions
- Was promoted as Sr. CSA in April 2006.
- Was promoted as Supervisor in June 2007 .
- Was chosen the staff of the month in February 2006 and March 2006..

2. Company : AIR INDIA Ltd.
Position : Trainee.
Duration : September 2000 – December 2000.
The job profile involved :
- Doing comprehensive ground handling services as per IATA standards to various airlines operating through Indian International Airport.
- Handling contracts for foreign airlines operating through Indian stations
- Assisting the passengers at the Domestic & International Ticketing Counter.
- Answering Calls and handling daily schedules.
Educational Qualification :
- Master of Arts (Sociology), Meerut University
- Bachelor Of Home Science, Lady Irwin College, Delhi University
Extra Curricular Activities :
- Volunteer of N.S.S in college.
- Participated in Republic day parade representing St. Thomas School.
- Active member of National Literacy Mission during school and college.
- Participated in school and college festivals.
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4213702
Date & Time : 5th Jun 2011 1:36 PM (UTC)
IP Address : 59.178.139.108
Browser Info : Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Predicted Country : India