www.iconinfosystems.co.in Icon Infosystems Bangalore : Voice and Non Voice

[garcia1.icon]

Hello Everyone,
Our Company " Icon Infosystems" is offering an Voice and Non voice jobs in bangalore. Icon Infosystems is is fast growing BPO company. Who provides high quality services for the clients; we offer cost effective, high quality solutions for business requirements. Their Head quarters is in Kormangala, - Bangalore.
****************
http://www.iconinfosystems.co.in

Icon Infosystems
# 572,17th A main, 6th F cross,
6th Block, Kormangala,
Bangalore - 560095.

Send your resume to hr@iconinfosystems.co.in This e-mail address is being protected from spambots. You need JavaScript enabled to view it or connect to +91-80-41627823

Our service offerings across multiple industry verticals cover:
Icon Infosystems assists clients in the processes associated with acquiring new customers. This includes outbound telesales, inbound telesales and direct marketing.

Business Research and Analytics:
Icon Infosystems complements the voice and transaction processing services with knowledge services such as research and analytics.

[Guest-IJT]

Curriculum Vitae
R. Nagendra Babu
Mobile : +91
nagi_123babu AT yahoo.co.in
A Banking/Finance professional ,seeking a career a challenging and dynamic environment and use my
Expertise and experience for the growth of the working environment.
PROFESSIONAL SNAP SHOT
“With 4 years of verifiable track record in “
Branch Operation Accounting Query handling
Bank Reconciliation Customer management Team Handling
Invoice bills handling Dealer payments handling Branch expensive handling

An astute performer with proven expertise in devising and effectuating policies aimed at ensuring smooth running of operations and execution of credit and commercial Banking Operations.
Currently designated as a Credit Verification Analyst with Indusind Bank Ltd.
Extensive experience in Financial Banking, improve the sales and implementing and reconciliation across assignments.
Skilled in steering proactive engagements to ensure high client satisfaction and strong understanding of operational excellence.
Posses excellent communication skills that have been honed through interacting with people at various levels
A stickler for quality, team builder to the core and natural motivator with perseverance and integrity
Strong planning and execution skills along with a systematic approach.
CAREER PATH
Indusind Bank Ltd 5th Jan ‘08 –31st Jan’11

Bajaj Motors Ltd 1st Dec’06- 15th Dec ‘07
KEY ACCOMPLISHMENT
Managed total business level of branch internal and concurrent audit compliance and profit center costing.
Successfully introduced new process and quality tool for better work place.
Introduced process to reduce paper work and consolidation of various registers and service through sales and as well collections.
Solely handled the responsibility Backend Processor for 1.5 years.


ROLES AND RESPONSIBILITIES
Branch Operations :
Maintain the all dealer, sub dealer and customer payments in company portal for audit purpose.
Provide excellent customer service to achieve sales targets and collection as well.
Once we (Company) issue the approval we should collect all the required documents from the customer, and we should collect all the vehicle detailed documents and we will make it voucher document and we will submit to region HUB (Secunderabad) for dealer payment.
Meet sales outcomes and exceed monthly targets.
Provide follow-up services to customers to manage retention
Make outbound calls and meet customers and clients.
Esteemed member of Branch Audit Team.
Responsible for looking after Trade Finance operation like processing of Invoice documents inward and out ward remittance, processing bill of entry.
Maintain the records of Dealer , sub dealer , Branch and HUB documents and as per SOW.

Service Management :
Adept at effectively servicing all customers and resolving their queries.
Pivotal in providing excellent regular customer service like attending & resolving General/specific queries.


ACADAMIC PROFILE

B.Sc (Computers) Osmania University 84%
M.P.C Sri Siddhartha Junior College 58%
S.S.C Board of S.S.C 63%


COMPUER PROFICIENCY

Windows XP, MS Office (Latest version 2007)