Brainware HR Solutions Pvt Ltd Chennai

[muthukalee]

Company Name : Brainware HR Solutions Pvt Ltd

Company Location : Chennai

Company Profile :
Brainware HR Solutions Pvt. Ltd., works in alliance with expertise Clientele to staff their technical outsourcing requirements. Our expansion programs are well underway as we continue to pursue an aggressive growth.Brainware, a Chennai based professional services firm, provides reliable and productive software consultants on Time and Material model.

Services Offered :
Temporary Services
Permanent Services
Hr Solutions
Placement service

Company Address :
BRAINWARE HR SOLUTIONS PVT LTD
#1L, 1st floor, Rear Wing,
Prince Arcade, New no. 29/Old No. 2
Cathedral Road, Gopalapuram,
Chennai - 6000086.

Website : http://www.brainwarehrsolutions.com

How to submit CV / resume : bnsharma@brainwarehrsolutions.com

Placement Agencies Chennai, Manpower Consultants Chennai, Staffing Companies Chennai

[Guest-IJT]

Name : S.LEELA
Email : PENGUINSCHENNAI AT GMAIL.COM
Designation / Skillset : TEAM LEADER FOR COLLECTION

Resume :
CAREER OBJECTIVE
Ready to imbibe new concepts and keen to take challenges, Interested in new and innovative ideas, capable of efficiently managing assigned tasks and an aggressive team player.
PROFESSIONAL SUMMARY
I have an Exposure of 51 months in BPO industry, 27 months as Team Leader for secured loans in Optimus, and handled two states Tamil Nadu & Karnataka.
I have an Experience of 18 months as a Collective Tele Caller in OPTIMUS.
Currently working in SPARSH INDIA BPO as Team Leader from Oct 2010 to Till Date.
Key Responsibilities as Team Leader in SPARSH INDIA BPO
Collection in the department of Credit Cards
Managing the team of 10 members and same responsibilites carried forwarded from my previous company.
Key Responsibilities as Team Leader at OPTIMUS
Collection in the department of loans
Managing the team of 21 members
Achieving individual as well as team targets
Allocating works to field executives
Processing the data of defaulters
Giving feedback to the agents to improve in production and in calls
Boost the confidence level, communication and analytical skills of the processors
Giving training to newly joined agents
Generating Weekly reports
Generating Work Order
MIS Reporting, Maintaining and Updating Customer database
Conducting reviews with the team leader
DEBT RECOVERY
Personal Management skills – Capable of prioritizing, multitasking and working to deadlines, Keen System orientation and quick to grasp concepts and ideas. Maintaining high level of accuracy in all work produced. Self motivated and results driven.
People Management skills – Involvement and a genuine intent to foster, encourage the learning and development of others.
Client handling skills – Being successful in handling client accounts and able to work proactively at a strategic level.
Negotiation skills – Ensuring that objectives set are met and deliver excellence through managing the client’s expectations.
Key Responsibilities as Tele Caller
- Credit Card billing Collection.
- Direct Tele contact with client.
- Coordinating the team.
- Customer management.
Achievement :
92.5% of month wise target.
Best Team Leader Jan 2008
Best Tele Caller
EDUCATIONAL QUALIFICATION
BA (Economics), Ethiraj College, Madras University – Chennai. (1996-1999) Batch.
INVOLVEMENTS & MEMBERSHIPS
Active member of sponsorship Committee of MYTHIRI.
Active Students Coordinator at Ethiraj Economics Department,Chennai.
HOBBIES
Listening Music, Reading Books, Painting & Mehendi
DECLARATION
I here by declare that the above-mentioned details are true to the best of my knowledge.
Place : Chennai
Date :

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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4199322
Date & Time : 1st Jun 2011 1:30 PM (UTC)
IP Address : 122.164.63.223
Browser Info : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
Predicted Country : India