Career Plus Services Delhi

[muthukalee]

Company Name : Career Plus Services

Company Location : Delhi

Company Profile :
Career Plus Services is part of a new group called the “Career Group” which plans to have All India presence soon and may expand to neighbouring countries also. The group already has Offices in Delhi/NCR and in Chennai. More offices are being opened in 2nd class cities like Agra, Baroda, Ahmedabad, Bhopal, Indore, Chandigarh and in Southern Indian big cities Bangalore, Hyderabad and Chennai within this year. Within 1-2 years we plan to have an All India presence with offices in Delhi , Pune, Cochin, Coimbatore, Kolkata and also expand to neighbouring countries like Sri Lanka, Nepal and Bangladesh.

Services Offered :
* Consultancy
* Professional Development
* Study Abroad
* Director

Company Address :
Career Plus Services
607, Deepshikha Building
8, Rajendra Place
Near Rajendra Place Metro Station,
New Delhi 110 008
Tel : 011 4310 3850/1/2

Website : http://www.careerpluss.com

How to submit CV / resume : info@careerpluss.com

Placement Agencies Delhi , Manpower Consultants Delhi , Staffing Companies Delhi

[Guest-IJT]

Name : Rajni Sharma
Email : rajnisharma21july AT gmail.com
Designation / Skillset : Administrative Executive

Resume :
CAREER OBJECTIVE
Proven ability to motivate and work effectively with persons from other cultures and walks of life. Skilled in working within a time bound environment with limited resources. My motto is ‘Duty is Destiny’ and I handle responsibilities efficiently and put in my best efforts.

PROFESSIONAL QUALIFICATION
Max New York Life Insurance Company Ltd.
Executive – Agency Collection (Operations)
(From 1st March ’10 to 1st March ’11)
- Taking care of entire Portfolio of MFYP & FRYP collections for Delhi & NCR and making the regular updates on their renewal collections.
- Always ensured agent relationship building for MFYP & FRYP achievement and getting the customers renewals collection through them.
- Highlighting unpaid cases to office heads of Delhi & NCR Gos for renewal collection.
- Publishing regular updates and MFYP & FRYP achievement MIS to office heads.
- Highlighting non-performing and non-contactable agents to office heads to enhance the renewal collections.
- Conducted trainings for telecallers within the team.
Executive – Renewals & Retention (Operations)
(From 4th August’08 till 28th Feb ‘10)
- Taking care of entire Portfolio HNI Customer of Delhi & NCR (Premium Over and above one lac of rupees).
- Taking care of the Top HNI Agents of the various Go’s of Delhi & NCR and making the regular updates on their renewal collections.
- Ensured 100% customer satisfaction internal as well as external and always exceeded expectations of the organization.
- Ensured and always achieved benchmarks on the portfolio by achieving 55% in due bucket, 60% in grace bucket and 50% in lapse bucket.
- Preparing various kinds of MIS’s & tracking the entire portfolio allocated in the month.
- Telecalling for renewals of Max New York Life Insurance at Delhi Service Centre.
- Managing Renewal Collection & Retention for Delhi NCR region.
- Coordination with Business Partners for Renewal Collection.
- Conducted trainings for telecallers within team.
- Handling Complaints & queries of GO’s, Business Partners & Internal telecallers.
- Coordinating with courier agencies to ensure better conversion of collections.
- Share the knowledge and experience with new joinees in the team.
ACHIEVEMENTS
- Certificate For Significant Contribution towards Renewals Performance of DELHI NCR in September’08.
- Achievement Award for the “JUNOON” Renewals Contest by achieving 86% in the month of May’09.
- Won Sudexho vouchers for achieving 102% in value collection for Delhi GO 3 in March ‘09
- Appreciation Certificate for achieving 95% in value collection in the month of March ’10
- Won Sudexho vouchers in the contest “Blaze Of Glory” in June ’10 launched by Agency Collections head for achieving 83% in MFYP collections (Due+Grace) and Lapse with 13%.
INITIATIVE
- Designed “Productivity Measurement Tool” MIS to measure hourly productivity of the telecallers within team.
- Designed the “Customer Requirement tracker” to execute the requirements of customers in the best and minimum TAT.
- Designed the “NRPC tracker” (Not right party contact tracker) and “Skip tracing tracker” for the overall not contactable cases in the portfolio.
- Designed “Achievement MIS “to measure the achievement of all the SMs and APs of Delhi GO3.
- Maintaining PTP(promise to pay) tracker for the whole team on daily basis.
ACADEMIC QUALIFICATIONS
- Senior Secondary Education from C.B.S.E. in 2007.
- Graduate in B.Com. from Delhi University in 2010.
- Secondary Education from C.B.S.E in 2005.
COMPUTER LITERACY
- Thorough knowledge of MS Excel (PIVOT TABLE, VLOOKUP, HLOOKUP, COUNTIF, SUMIF), MS Word & MS Power Point.
- Tally
STRENGTHS
Confident, focused, hardworking and a team player.
Date -
PLACE - New Delhi Rajni Sharma
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4210715
Date & Time : 4th Jun 2011 12:18 PM (UTC)
IP Address : 122.162.237.59
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Predicted Country ;: India