Ozone Manpower Solutions Pvt Ltd Delhi

[muthukalee]

Company Name : Ozone Manpower Solutions Pvt Ltd

Company Location : Delhi

Company Profile :
Ozone Manpower Solutions Pvt. Ltd. is a leading provider of global recruitment advisory services specializing in the Middle & Senior talent needs.We being experts bring to the table our expertise & advance filtering techniques in the recruitment domain that you find the right candidate with minimum turnaround time & effort, thus enabling you to focus on your core businesses while we take care of all your recruitment needs.

Services Offered :
* Executive-Search
* Recruitment Process Outsourcing
* Staffing

Company Address :
Ozone Manpower Solutions
2nd Floor, Premises no. 26,
Block no. 34, Naiwala Estate, Western Ext. Area,
Pusa Road, Near Karol Bagh Metro Station
New Delhi - 110005
Mb : 91-9311069417
Ph : 91-11-42201100

Website : http://www.ozonemanpowersolutions.com

How to submit CV / resume : hr@ozonemanpowersolutions.com

Placement Agencies Delhi, Manpower Consultants Delhi, Staffing Companies Delhi

[Guest-IJT]

Name : Dillip
Email : dllp_kumar AT yahoo.co.in
Designation / Skillset : Remort Support Enginner
2.5+ Years Experience as Service Desk Analyst

Global Shared Services, Bangalore, India
Objective :
Work as a Service desk Analyst in an organization which provides challenging atmosphere that enables to merge with the latest technology and contribute to the reliability of a successful network through knowledge, trouble-shooting skills, and problem-solving techniques.
Education Qualification :
3 Years Diploma engineer in (Information Technology) from Sushree Institute of Techincal College, Balangir, Bhubaneswar,Orissa with 70%(2001-2004)
+2 Science(PCBM) from U.N College, Balasore,Orissa with 50% (1998-2000)
S.S.L.C from L.S.S.B.P Government High School,Balasore 62% 1998
Technical Background :
Training on MCSA from IIHT, Bangalore
Basic knowledge on Windows XP/2003/2008/Networking
Basic knowledge of Exchange 2003/2007
Good knowledge in Active Directory
Total Experience : 2.5 Years
Presently working Executive Service Desk, Remote Support engineer for Ernst&Young Pvt.Ltd, Bangalore,since 1st December 2008 still.
Company Profile :
Ernst &young, a global leader in professional services,is committed to restoring the pubilc’s trust in professional services firms and in the quality of financial reporting. Its 140,000 people in 140 countries pursue the highest levels of integrity, quality, and professionalism in providing a range of sophisticated services centered on our core competencies of auditing, accounting, tax and accouting, tax and transactions. Ernst & Young operates from 7 cities* in India. with a work force of over 3400 people, who work towards the firm’s vision of being the trusted business advisor that contributes most to the success of people and Clients. Global Tax Advisory Services, Risk and Business Solutions and Transaction Advisory Services are the core services offered by the firm in India.
Job Responsible :
- Experience of working with Remote Control tools, ITIL Based process (BMC Remedy)
- Responding to support requests that come through the support desk and phone.
- Resolving day to day support of desktop software issue.
- Playing responsible role in troubleshooting problems logged by the client users in Day- to-day
- Operations of the company and providing complete remote support to the users .
- Remotely troubleshoot and maintain desktop/serves. Achieving SLA as per the company prospects.
- Handling of basic Laptop /desktop Trouble Shooting
- Escalating critical issues to L2 and other senior members of the support team
- Installing and Configuring& Troubleshooting Lotus notes 8.0,Citrix ,Outlook& MS-office.
- Managing the LAN set up with in the office and provided support for all the servers, Desktop & Laptop. Handling printer issues.VPN Support.
- Escalating the critical technology issues to Global IT team of E&Y through Remedy Tool (BMC Software) and coordinating with Global IT team in order to resolve the critical issues.
- Installing IT developing software (Visual studio, MS Visio,MS project,Agent console,Witness Client Troubleshooting and maintenance of LAN, Desktops, Network connectivity issues.
- Managing the New Hire Provisioning and Process.
- Experience in network configuration, protocol, AD & Terminal Server.
Personal Traits :
High learning and grasping ability as displayed by Techno commercial qualification, work hard towards achieving targets, understanding of Information security technology coupled with excellent team leading and team participation skills,
Performance Goal :
Completed White Belt Training
MCP certified
ITILv3 certified
Good Team player.
Declaration :
I here by declare that the above written particular are true to the best of my knowledge and belief.
Date (Signature)
Place Dillip kumar jena

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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4216088
Date & Time : 6th Jun 2011 6:24 AM (UTC)
IP Address : 115.241.16.14
Browser Info : Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3 ( .NET CLR 3.5.30729)
Predicted Country : India