Call Centre Executive Kolkata : www.citihr.in Citi HR Consultancy

[muthukalee]

A client of citi HR, The Ultimate Placement Consultancy Sector 5 Kolkata : Call Centre Executives

Company Name : A client of citi HR, The Ultimate Placement Consultancy
Company Location : Sector 5 Kolkata
Designation (of vacancy) : Call Centre Executives
Company E-mail ID : apply@citihr.in
Company Website : www.citihr.in

Job Description, Candidate Profile, Company Profile, Company Address :

citi HR, The Ultimate Placement Consultancy, requires for our clients a renouned International BPO more than 1000 candidates.

The criteria for suitable Call Centre Executives candidates are as follows :

• COMMUNICATION : Good Communication Skills and Fluent in Speaking English.

• SALES EXPERIENCE : 0-3 years experience in International Inbound/Outbound Call Centre.

• TECHNICAL : Basic computer, MS office and Internet Concepts.

• LOCATION OF CANDIDATES : Preferably Within Kolkata.

• CANDIDATES RESIDENCE : Kolkata and Nearby Areas.

• RANGE OF SALARY : 7K to 15 K including

• NO. OF POSITION VACANT : 1000 (400 USA, 400 UK, 200 AUS)

• WORKING HOURS : Flexible working hours/ Open to shifts.

• SHIFT TIMINGS : AUS - 08.00 AM-12.30 PM (PART TIME)
UK - 12.00 PM- 09.00 PM (FULL TIME)
US - 09.30 PM- 06.30 AM (FULL TIME)

TRAINING.

All selected candidates will undergo Product, Process, Technical and Voice & Accent training of 10 - 12 days as per the schedule determined by the company. On successful completion of training, the candidates will be enrolled in the Company as per individual’s grades.

SALARY DURING TRAINING.

We would provide a stipend of Rs.2500 for the Training Period which is payable 8 weeks after Floor Hit Date. There would not be any stipend for Experienced Candidate’s as they would be trained for only a week to understand our process.

ALLOWANCES.

We provide Attendance Allowance, Food allowance, Traveling allowance and
Breakfast allowance as per shift timings.

Contact us:
citi HR, The Ultimate Placement Consultancy
BPO, IT, Finance, Banking, Insurance, Engineering
VIP Road Kaikhali Crossing,, Kaikhali Bus Stop
Behind Raju Sweets, Adwitiya Appartment, 2nd Fl RN 3A
Kolkata 700052
West Bengal
India

[Guest-IJT]

Dear Sir/Madam,
My name is Rakesh Bhardwaj.I have done BCA From Punjab University.Currently working with SBI Cards & Payment service pvt ltd.I have total 3.5 yrs Experience of MIS Executive.
Looking for change if youhave pls inform me.
Regards,
Rakesh Bhardwaj
9811787990
Rakesh Bhardwaj

rakeshbhardwaz08 AT gmail.com
Permanent Address :-VPO Ghari Harsaru (Gurgaon) Haryana – 122001 (Mobile No)- +91-9811787990E-Mail:-Rakeshbhardwaz08 AT gmail.comRakesh_friend AT rediffmail.comRakesh_bhardwaj38 AT yahoomail.comPersonal Data:-Father’s Name: Mr. Kali Ram Mother’s Name: Mrs. Bala DeviDate of Birth: 15-01-1987Languages: English, HindiNationality: Indian Hobbies & Interests:-Ø Make a new friendsØ Watching MoviesØ Reading good books Ø Listening to Music, Net Surfing OBJECTIVE: - To work in good environment in an organization with good prospectus that will allow me to Use my skills efficiently towards growth of the organization.PROFESSIONAL SUMMARY:-Ø Presently Working as MIS Executive on SBI Card Pvt Ltd. (GE Money. 2nd Floor Tower–B Infinity Tower Gurgaon, Haryana-122002 Since Feb’2009 till now.Significant Contributions:-Ø Create the reports and bifurcate the data according to requirement and deliver it to all AGM/CGM Managers and Top Management.Ø Check the duplicity of data by using some functions in excels.Ø Logistic support to Execution and coordination with transporter for dispatch and on time delivery of materials at respective site. Dispatch (Stock Transfer) of materials to other sites/warehouses. Ø Dispatch the Credit Card Application of the other branches. Ø Coordination with Operations - TL/Manager through Mail/IM and phones etc.Ø Reconciliation of physical MIS with the Data & Document.Ø Handling Basic Infrastructure.Ø Generating All Warehouse Reports for the Department to provide inputs to the Top Management.Ø Creation a monthly incentive of all the branches and send to the account Dept. and top management.Ø Two Year & Two-Month Experienced as (Operations & MIS Executive) on Omniglobe International Information Pvt. Ltd. www.omniglobeinternational.com). Gurgaon Since Dec’2006 till Jan’ 2009.Ø 6-Month Experienced as Computer Operator on Monsoon Enterprises Ltd Gugraon.
KEY SKILLS : -
Ø Data Merging
Ø Data Downloading
Ø Data Analysis
Ø Create the MIS Report Generation & Daily updation.
Ø Expert in MS Excel, MS Word, MS Power Point.
Ø Good Command in MS Excel (Formulas, Pivot table, Charts, Hookup, Vlookup, Sum if, True, False etc.)
Ø Vendor & Logistics Management Etc.
Ø Well Knowledge of Inventory Stock (In & Out)
Ø 1) Make the GRN (Good Received Note), GI (Good Issue), In & Out Reports
Updation in SAP
Ø 2) Data Reconciliation with MIS

COMPUTER KNOWLEDGE :-
Ø MS Office : - (MS Word, MS Excel, MS PowerPoint, Internet & Mailing, Attachment, Downloading etc)
Ø DTP (Desk Top Publishing) : - (Photoshop, PageMaker, and Coral-Draw)
Ø Operation System : - MS-DOS, Windows 98-2000 & Windows XP…
Ø Typing Speed : - 40 WPM
EDUCATION :-
Academic Qualifications :
Ø 10th Passed form Haryana Board.

Ø 12th Passed form Haryana Board.
Ø B.C.A form Punjab.
Ø One year Diploma of Office Management from Pragati Polytechnic, Gurgaon

STRENGTHS :-
Ø I can work while learning, so I can work on any Project efficiently even without any prior experience.
Ø I take the things from the root level i.e. I always try to get the basic knowledge of the things I know.
Ø I am hard worker dedicative to my duty.


DECLARATION :-
I hereby declare that the above-mentioned information is true to the best of my knowledge.
Date :
Place : (Rakesh Bhardwaj)