www.spartainfosys.com Sparta Infosys India : Voice & Non Voice Customer Support

[muthukalee]

We have current openings in

* Customer Support(Voice)
* Customer Support(Non-Voice)
* Data Entry Operators
* Web Designers

If you have sufficient skills and/or experience in any of the jobs, send us your latest resume with Job Category in subject line to jobs@spartainfosys.com

About us :
We are a corporation with experience in handling projects of many types within the in the service industry. We handle and manage projects of small and large scale from all corners of the globe and find the most suitable matches for people in this industry that are trying to make it in the outsourcing world. We work with old and new brand names that would bring in a client base that would be loyal to the business as well as create new markets in places where there is no business. At all times we have in hand quite a few projects of our premier clients that we would like to expand upon given the right opportunities and partners.With SPARTA INFOSYS your worries are no more yours.

Contact us :
Jeffery Manson
Client Relationship & Marketing Director / Sparta Infosys.
Contact : +91 9622008878, +91 9538848421
Email : info@spartainfosys.com
http://www.spartainfosys.com

[Guest]

ANIKET A NARKAR
E- Mail : - aniee.n2000 AT yahoo.com and itsmeaniket_narkar AT rediffmail.com
Objective :
Looking forward to a bright career, where I can scale new heights of success and also I would like to expose myself in an environment, where my keen interest would add value.
WORK EXPERIENCE :
WNS GLOBAL SERVICE
Industry : BPO
Designation : SR.CSA
Duration : AUG 2007 and still working
Product : Avon Cosmetics
Reporting as : Senior Customer Service Associate (US Process) Assistant Sales Manager
Job Description :
Current Role :

- Email process for Avon Cosmetics
- To solve the queries of the Representatives
- Placing of Orders, providing with the shipping details of the orders, tracking of lost orders, crediting and debiting the Representative’s account.
- Accessing the Representative’s account with software’s like VB Lite and Kana.
- SME (Subject Matter Expert)
- Floor walking for nesting batches and production.
- Handled the nesting batches
- Working as a Work Force Management Analyst
- Real Time Managing the queues for all the processes for Avon (CS email, DSM email and CCC email)
- Looking after the Mumbai and Gurgoan location
- Real Time Managing the queues for UK email (E-Gain Software)
- Managing the escalations from the queues
- Managing the breaks all the agents
Recognition : Awarded the Shine reward for best quality
ACADEMIC PROFILE :
Degree/Certificate College University/Board
S.S.C UDAYCHAL HIGH SCHOOL MUMBAI
DIPLOMA IN MECH. RAJASHTAN VIDYAPEETH NASHIK
PROFESSIONAL QUALIFICATION :
- Basic in Computers MS-Office

[Guest]

MOHIT GROVER

EMAIL- mohitgrover2587 AT gmail.com
To shine in ‘Service Industry’ with full dedication and use best of my Knowledge and experience for the growth of organization as well as mine.
EXPERIENCE :
- Working as NETWORK ENGINEER in 3i INFOTECH LTD since feb 2011 till date.
- Previously worked as a NETWORK TRAINER AND LAN SUPPORT ENGINEER in LAB and RACKS ,sec-34,Chandigarh.
NATURE OF WORK :
- Stocking and Installation of all the Hardware provided to Moga, Division of NIC.
- Installation of all the Modules of Department.
- All kinds of Hardware Trouble shooting.
- Checking and troubleshooting of all the LINKS provided to NIC, MOGA.
ACCADEMIC CREDENTIALS :
- Pursuing MBA (correspondence) in OPERATIONS under Symbiosis.
- Bachelor of Technology in ECE in 2010 under PTU with 75% marks.
- Senior secondary under CBSE in 2006 with 73% marks.
- Secondary under PSEB in 2004 with 72% marks.
AREAS OF EXPERTIZE :
- Cisco Certified Network Associate (CCNA).
KEY SKILLS :
- Highly Focused, Motivated and Career oriented leader with a bright, agile and insightful mind.
- Hardware Repair
- Software Installation
- LAN
TROUBLESHOOTING :
- Developing short, mid and long term execution strategies, tactics and action plans.
- Desktop troubleshooting.
- Troubleshooting related routers.
PROFESSIONAL TRAINING :
- Six months training on WIRED & WIRELESS NETWORKING from PCL, Mohali.
- Six weeks training on MICRO CONTROLLERS from CDAC, Mohali.
INDUSTRIAL PROJECTS :
- Project based on wired networking.
EXTRA CURICULAR ACTIVITIES :
- Member of college cultural committee, 2006-2010.
- Participated in college annual athletic meet, 2009
- Won inter northern command cricket tournament as captain.

[Guest]

RESUME
J.SATHISKUMAR
Email-Id :ahiversat AT gmail.com
Career Objective
To pursue my career in more challenging environments, where in I could continuously keep upgrading my knowledge and grow along with the institution.
Academic Records
Bsc(Computer Technology)
Nandha Engineering College, Erode
Affiliated to Anna University (2007-2010 Batch)
Educational Qualifications

Course Institute/University Board Year Marks
(%) Class
B.Sc(CT)
Nandha Engineering College/
Anna University
Anna University
2010
88
I Class
HSC
KomarappaSengundhar Higher
Secondary SchoolChennimalai.
State Board
2007
61
I Class
SSLC
KomarappaSengundhar Higher
Secondary School Chennimalai.
State Board
2005
58.4
I Class
Curricular Activities
- Software Install
- Drawing
- Technical Skill
- Computer Service(Formatting)
- Typing (English And Tamil)

Technical proficiency
- Platforms : Windows XP, Vista, Linux
- Languages : C,C++,JAVA
- DBMS : SQL 8.0,MS-Access
- Web Development Tools : HTML
- Packages : MS-OFFICE, Visual Basic 6.0
Project Profile

Title :House Allotment
Description : This project involves to allot the house . It also includes project according to the grade vise up to data information, increase level of user friendliness and data management.
Strength
- Working as various Software’s.
- Self Confidence
- Decision making
Points for Self
o A keen learner and hard worker and enjoy working as team.
Hobbies :
- Carrom Board
- Chess
- Pc games