Sales Support Representative Bangalore : www.nirvanabpo.com Nirvana Business Solutions Pvt Ltd

[muthukalee]

Sales Support Representative

Job Title : Executive-Operations

Location : Bangalore

Pre-requisites :
* 10+2 or,
* 10+Diploma in any stream or,
* Graduate / Post Graduate
* 3-12 Months of Industry relevant exposure, preferably in an Outbound selling environment
* Fresher's may also apply

Job Description :
* Render Customer Support through Outbound Voice processes
* Handle queries to ensure customer satisfaction
* Adhere to client defined quality norms
* Responsible for achieving sales targets in various international processes
* Stay updated with latest information on various products and services
* Report daily output to Team Leaders
* Adhere to productivity and service levels norms
* Adhere to guidelines for code of conduct

Key Attributes and Competencies :
* Flair for selling is a must
* Excellent written and oral communication skills
* Basic knowledge of MS Office and Windows
* Typing speed : minimum 20 wpm.
* Product knowledge if applicable
* Willingness to work in shifts
* Excellent Interpersonal skills along with openness to learning and development

Send your updated resume at work@nirvanabpo.com

Contact us :
Nirvana Business Solutions Pvt. Ltd.
Nirvana Tower One, Sigma Tech Park,
7 Whitefield Main Road, Bangalore 560066, India
Tel : +91 80 4110 3300,
Fax : +91 80 2852 5900
http://www.nirvanabpo.com

[Guest-IJT]

PRABHASH CHANDRA ARABAIN
Mobile : +91-9969641797
E-mail : arabain4u AT rediffmail.com
Address: A-1/103, Mangal Nagar Yari Road,
Versova, Andheri (w), Mumbai-400061

Career Objective:
To work with a reputed organization in which I can utilize my skills for my personal growth as well as for the company also and contribute significantly in the organizational goal, eventually build a meaningful career and further strengthen organizational framework.

WORK EXPERIENCE:
Leisure Tours, MUMBAI (incorporate as My Leisure Breaks Pvt. Ltd.)- July’09 at present.
(Event Management Company involved in conducting conferences, events, dealer incentive tours, convections & seminar)

Designation: Sr. Sales Executive.
- Handle outbound sales, corporate sales, direct sales & retail sales.

INFOMEDIA INDIA LTD, DELHI & NCR- Nov’03 to Jan’07.(Leading organisation & India no.1 YELLOW PAGE publish business directory)
Designation: Territory Manager
- Handle the team of seven sales executives, Organizing and conducting practical and theoretical training programs, to enhance skills and motivational levels.
- Marketing, Corporate Sales, Direct Sales, B2B, B2C- Sales.
- To manage existing client. Add new customer. To short out client problem.
- To handle Distribution and campaign of product

PROJECT UNDERTAKEN:
- SUMMER PROJECT: PARLE AGRO PVT. LTD. PUNE – May’08-June’08
PROJECT TITLE: “MARKET POTENTIAL OF PARLE AGRO IN INSTITUTION”.
- Final Project: FMCG Distribution Channel for Promoting Rural Livelihoods.(A Case Study Of ITC)
- New business plan of “Sanitary Napkin” for International business.
- Have done business plan development for “Shoe Shine” ( Shoe Laundry)
- Have done a project for “SPINACH” to understand the customer needs and requirements.

EXTRA-CURRUCULAR ACTIVITIES:
- Served as president for 2 terms in NGO ‘Leo Club’.
- Established library in my village.
- Organized various health camp, social awareness & education programmer.

HOBBIES: Cooking, Playing Guitar

ACADEMIC CREDENTIALS :
- MMS (Master of Management Studies)
Marketing -2009 : 71% - University of Mumbai, Mumbai
- B. Sc. (Zoology) - 2003 : 60% - BNM University, Madhepura
- H S C - 1995 : 70% - BIEB, Patna
- S S C - 1993 : 59% - BSEB, Patna

PERSONAL DETAILS :
Date of Birth
MAR 01, 1979
Father’s Name Shyam Sundar Sah
Nationality Indian
Language Known English, Hindi, German
Computer Proficiency Word, Excel, Power Point

(PRABHASH CHANDRA ARABAIN)