www.guardian.in Lifecare Pvt Ltd Delhi : Customer Care Executive

[muthukalee]

guardian.in

Customer Care Executive

Job Profile :

Key Responsibilities :-

To attend customers as soon as they walk in the store Handling Customers queries & complaint (if any).
To aware the customer about all promotions & schemes running in the store.
To ensure complete customer satisfaction

Skills Required :-

Should have Good communication Should be presentable & confident with good comm. skills.
Should have good Knowledge of all Pharmaceutical drugs.
Should be sales driven person.

Education : 10+2 or Graduate

Job Location : Delhi, Haryana, UP

Exp : 0-4 years

Apply Now

About us :
Guardian Lifecare is the only pharmacy chain that is present at airport including the prestigious Terminal 3, Metro stations and at HPCL petrol pumps. With the objective of bringing more convenience to the people working in the BPO industry, we have opened our Personal Convenience stores in BPOs too. In the retail space, we've have an exclusive tie up with DMRC, HPCL, Kendriya Bhandar, More, Spencer's and Walmart to operate a Guardian pharmacy from their locations.

Contact us :
Guardian Lifecare Private Limited
Guardian House,
Plot No. - 55, Sector-37,
Udyog Vihar, Phase VI,
Gurgaon-122001, Haryana , India
Phone No : 0124-4777300, 4777301-304
http://www.guardian.in

[Guest-IJT]

Sir/Mam,

I am seeking a job please go through my CV which is as under

DEVESH BUBLANI

New Delhi, India. Phone #: 91-9212246108, E-Mail: deveshbublani AT yahoo.com

OBJECTIVE: With my high level of motivation and competence coupled with a keen ability to grasp new skills and techniques, I feel confident that, I will be able to contribute productively towards your esteemed organization, thereby enhancing my career opportunity.

PROFESSIONAL SUMMARY:
- Excellent understanding in System Administration with Microsoft Windows 2000 family Operating Systems.
- Experienced in creating projects with Microsoft Desktop Visual Basic 6.0.
- Experienced in troubleshooting COM & DCOM Applications in Microsoft Distributed & Desktop Applications in Visual Basic 6.0.
- Excellent understanding in Core Java, Frames, Applets, Java Swings, JDBC, RMI and incorporated Java Applets in web site.
- Brilliant understanding of OOPS Concept with C++ and Java.
- Good knowledge in CRM Concept, which is implemented to automate the front office in companies.
- Knowledge of Scripting Languages HTML, VBScript
- Experienced in Software Training.
- Results oriented and motivated.


PROFESSIONAL EXPERIENCE:-

1 Working with Aroma Technologies as Trainer & Sr. Network Administrator. (July 2005 - till date)

Main work areas were -
1 Conducting classes for MCSE
2 Giving presentations in schools & colleges.
3 Guiding and updating the students about various trends of the industry
4 User administration (setup and maintaining account)
5 Maintaining system
6 Verifying peripherals.
7 Arranging Hardware repairing.
8 Monitor system performance
9 Creating file systems
10 Software Installation
11 Creating backup and recover policy
12 Monitoring network communication
13 Upgrading the systems with new technologies and advancements.
14 Implementing the policies for the use of the computer system and network
15 Setting-up security policies for users.

- Worked in Convergys as TSO1 (Trainee) in ADS process of WIN2K.
(Jan 2005 - June 2005)

Main work areas were -
- Assisting US Customers in troubleshooting their LAN, assisting them in following areas-
- Implementing Group Policies on Domain, OU, Site
- Performing migration from Win NT Server 4.0 to Win2000 Server
- Trouble shooting their DNS,DHCP
- Delegating Authority
- Installing DC,ADC,CDC
- Help them when DC is not functioning (making ADC as DC forcefully)
- Solving problems in Replication site level

2 Worked with USIPL Pvt Ltd. as Technical Consultant & System Administrator (Sep.2003 - Dec.2004)

Main work areas were -
- Forcing Active directory security by implementing Domain ,OU, Site level policies
- Restricting users
- Migrating the users from Windows NT server 4.0 to win2000 server with the help of ADMT(active directory migration tool)
- Solving problems in Replication site level
Also, created the Domain of Windows 2000 server and administered it. Handled corporate trainings in CRM (Sieble 2000)

3 Worked with SSI Ltd. as Software Programmer in Visual Basics 6.0.(April 2002 - May 2003)

Main work areas were -
- Troubleshooting COM & DCOM applications made in Visual Basics 6.0.
- Incorporated certain Java Applets in their Corporate website running on the LAN

4 Worked with Aptech as Software Trainer in Visual Basics 6.0 as a Front-End Tool & SQL Server as a RDBMS (June 2000 -March 2002)

Main work areas were -
- Developed software for student enrollment and also developed custom ActiveX Controls for accessing data from any RDBMS.
1 Took batches for MCSE.

EDUCATIONAL BACKGROUND:

Professional Qualification:-

- Completed MCSE 2000(Microsoft Certified Systems Engineer)
- Handled trainings in win2003
- Done CRM Concept in SIBEL 2000
- Completed MCSD (Microsoft Certified Solutions Developer)
- Done JAVA from ASSET International
- DISM course from APTECH

Academic Qualifications:-
- Bachelor of Arts (B.A)
- 10+2 (C.B.S.E)
- 10th (C.B.S.E)


PERSONAL DETAILS:-
Date of Birth - 22nd May 1979
Marital Status - Unmarried
Languages Known - Hindi, English, Punjabi


(DEVESH BUBLANI)