Ground Handling Operation Bangalore : Air India Sats Airport Services

[muthukalee]

Openings in Ground Handling Operations at the Bengaluru International Airport Devanahalli.

Air India Sats Airport Services the leading provider of Ground Handling and Cargo services at Bengaluru International Airport invites applications from eligible ground staff at Bengaluru International Airport, Devanahalli, on a three year fixed-term contract, for a period of three years or till such time Air India Sats Airport Services is involved in providing at Ground Handling at Bengaluru International Airport.

A. ELIGIBILITY CRITERIA :
1. POSITION : CUSTOMER SERVICE AGENT-I :
(All inclusive Monthly CTC = Rs. 10,000/- to Rs.12000/-)
Graduate in any discipline (10+2+3) from a recognized University – with excellent communication skill, with 1 to 2 years of experience in Customer Service.

B. ELIGIBILITY CRITERIA :
1. POSITION : CUSTOMER SERVICE AGENT-1I(Trainer) :
(All inclusive Monthly CTC = Rs. 15,000/- to Rs.17,000/-)
Graduate in any discipline (10+2+3) from a recognized University –,with 2 to 5 years experience in aviation Industry, with excellent communication,( good spoken and written English ), and excellent inter-personal, and leadership skill.

C ELIGIBILITY CRITERIA :
1. POSITION : CUSTOMER SERVICE DUTY MANAGER :
(All inclusive Monthly CTC = Rs. 25,000/- to Rs 35,000/-)
Graduates with minimum of 5 years experience in Ground-handling Operations either in Control Center Management, Customer Service, Line Training Unit will be considered for this position with 5 to 7 years of relevant experience. with excellent communication,( good spoken and written English ), and excellent inter-personal, and leadership skill

Interested Candidates can post their resume’s to mail –ID given below, Hr.blr@aisats.in

Contact us :
COMPANY AIR INDIA SATS AIRPORT SERVICES,
DEVANAHALLI, BANGALORE
http://www.aisats.in

[Guest-IJT]

CURRICULUM VITAE
Rohit RAJE.
Email :rohitraje2002 AT yahoo.com.
- Objective :
Highly efficient, reliable and industrious to be with strong interpersonal, training and communication skills gained for exemplary and royal service for busy establishments within the Service sector from last 6 years.
- Previous Experience :
1. Worked with TATA TELCON as a office boy for 2years.
2. Worked with J. P. Morgen Stanley as a office boy for 2year.
3. Worked with SUBWAY for 6months.
4. Worked with Captain Cook & Hotel KAPLANA as a cashier & Waiter for 2years
- Current Experience :
- Working with TGI FRIDAYS (Bistro Hospitality) from last 4 years as a Shift Leader.
- Promoted as a waiter in 9 months.
- Worked in bar 2 years.
- Promoted as TSL.
Now working as a shift leader
- Responsibilities :
- Train newly joined employees and brief them relating work, taking care of guests and their complaints / suggestions.
- Always ensures for the work stations properly set and clean, ensures for perfect mise-en-pla and hygiene.
- Checks with every guest, during each meal period, to ascertain satisfaction with service and food/drinks.
- Taking orders and placing it right and serving perfect on table.
- Consistently provided the highest standards of service and integrity.
- Up selling of newly launched and days special dishes or drinks.
- Briefing staff and support to the managers, acting link between staff and management.
- Supervising the floor area, observing about any queries or complaints, getting it done right if in hands and follows up.
- Responsible for assisting in achieving the departmental guest satisfaction targets and the food & beverages revenues determined by the company.
- KEY ACHIVEMENT AND ATTRIBUTES :
- Given the best of work to the industry till the service.
- Gained as an efficient employee in the industry.
- Passionate about hospitality and customer service driven.
- Demonstrative positive behavior, smiling, being polite and courteous.
- Being pride in work by creating positive energy, excitement and fun.
- Respect for all co-workers, higher levels and guests.
- SKILLS :
- Strong management, training & motivational skills.
- Extensive hotel /catering management experience and expertise.
- Excellent interpersonal, verbal and written communication skills.
- Excellent team building skills.
- Strong attention to details.
- Strong organization skills.
- Natural ability to work on own initiative or as part of team.
- Excellent sales and promotional skills
- Good managerial working condition in systems.
- Proactive, team player, problem solver.
- Academic Credentials :
Degree Name of the College/School Year of Passing Marks
(In percentage)
H.S.C. Mumbai Board 2004-05 40%
S.S.C Mumbai Board 2002-03 60%

[Guest]

SWAGATA CHAKRABORTY
Email- swagata.mani AT gmail.com
CAREER OBJECTIVE : To establish myself as a responsible and competent leader of the top Management of a reputed and truly professional organization by gaining considerable inter departmental experience and exposure, in effect contribute positively to my seniors.
WORKING EXPERIENCE :
- Presently working as Guest Service In charge in Hotel Crowne Plaza, Bengaluru.
EDUCATIONAL QUALIFICATION :
- Post Graduate Diploma in Aviation and Hospitality from Frankfinn in 2011.
- B.A from Ram Thakur College under Tripura University in 2011.
- I.A from Tripura Intermediate Education Council, Tripura in 2008.
- High school from Tripura Board of Secondary Education, Tripura in 2006.
JOB DESCRIPTION :
During Industrial Exposure Training :
- As a beginner in the industry, came to know about the actual procedures and formalities in a Hotel.
- Learnt the basic Hospitality operation in all the departments of the Hotel, hence cross trained in F&B Service, House Keeping and Front Office.
- Learnt about guest request and the ways to satisfy a client.
- Gathering the information about the hotel operation, rules and procedures.
- Interacting with the guests to fulfill their requirements.
- Handling guest calls to clarify their queries and divert them to the concerned departmental areas.
- Making friendly relations with the guest by resolving their difficulties and make them satisfied.
- Co-ordinating with all departments to fulfill customer’s requirements.
- Initiating necessary actions to rectify customer’s complaints.
Current designation as Guest Service Incharge :
- Supervising the Guest Services Associates to help them to getting the jobs done with the quality of work.
- Shows openers to new ideas for making the team more efficient or guest friendly.
- Forwarding guest suggestions about our services for management’s perusal.
- Preparing the day to day reports for functioning Guest Services as well as monthly reports.
- Preparing the Welcome card for all the VIP’s guest.
AHIEVEMENTS :
Prepare the Hand out book for ‘Guest Service’ for new joiners.

DECLARATION :
I hereby declare that all the above information given by me is true and correct by the best of my knowledge and belief.
Date : August 2012
Place : Bengaluru (Swagata Chakraborty)

[Guest]

Curriculum - Vitae
Leihaothabam Dhamani Sharma
Email : dhamaanie AT gmail.com

CAREER OBJECTIVE :
Work for a reputed organization by expressing my knowledge and skills, coordinating with the team, updating myself and contributing my challenging role in the success of the organization.

QUALIFICATION :
BSc.AIT (Applied Information Technology) from Sikkim Manipal University,
Distance Education. 2011. Through APTECH Computer Education.

WORK EXPERIENCE :
SANGITA COMMUNICATIONS Pvt. Ltd. (Airtel)
GUWAHATI, ASSAM
APRIL 2009 to OCTOMBER 2010
Job Profile : CSR in Dealer Help Desk
Handling the calls from Dealer and Distributor
Deals with their Queries, Request and Complains
Forward the complain to the concern department
Communicating with team members
Team Work
Provide the Information related to the market, etc.
DECLARATION :
I hereby declared that the above furnished details are true to the best of my knowledge and belief.
Place :
Date : Leihaothabam Dhamani Sharma

[Unregistered]

RESUME
E-Mail : viqar336 AT gmail.com

PERSONAL DETAILS :
NAME : Syed Viqar Ahmed
D.O.B : 14/6/1992
FATHER’S NAME : Syed Najmuddin
Bangalore-560095

CAREER OBJECTIVE : To be a successful human being in the organization.

EDUCATIONAL QUALIFICATIONS :
EXAM / DEGREE YEAR NAME OF INSTITUTE UNIVERSITY / BOARD PERCENTAGE :
10th 2007 B.Mona.High School S.S.L.C 64
2 PUC 2009 Krupanidhi College P.U Board 79
B.COM (Tourism) 2009-2013 Christ University Christ University 64

Additional course :
IATA foundation level at Christ University
Diploma in Advance accountancy

Experience :
30 Days internship in Air India.
10 days work experience in Disney as a promoter.

Activities :
- Participation departmental fest ALTA VISTA in Christ University as head of events.
- Participated in theater activities in college.
- Participated in inter class matches.

Kindly consider my application and provide me an opportunity to serve in your organization, I shall be evergrateful to you.

Looking forward to hear from you at the earliest.

PLACE : Bangalore
DATE :

YOURS FAITHFULLY
Syed Viqar Ahmed

[Unregistered]

CURRICULAM VITAE
K.V.RAMANA
Email : k.vramana2007 AT rediffmail.com

Objective :
To achieve a responsible position in handling Purchase Department with hard work and Honesty with Total Experience in Purchase Department

Working Experience :
1. Worked with MELANGE
As Purchase Manager and stores Manager from DEC 2006 TO July 2011.

2. Worked with MNC (CITADINES RICHMOND BANGALORE.
Purchase manager and Stores Manager from August 01 st 2011 to Till Date.

Working Knowledge in :
1 Created Enterprise structure based on Operation functionality in Hotel Industries and to Work like procuring the material in time and branded items at lowest rates.
2 Proficiency getting quotation from various vendors with the samples. Sample and quality and brand has approved by concern HOD.
3 Negotiate with the vendors and bargain for better rate to get approved by purchase committee and then make Purchase Orders.
4 Procure as per the indent and with all specification along with credit period to be mention in purchase order.
5 Follow up with the suppliers for material should reach at right time without any effect to the Operations.
6 Keep maintains record like quotations as Individual department wise to be filled. Also keep record of delivery Chelan as per vendor list. Follow up with Accounts to release the payment on time.
7 Keep Maintain Checking in Receiving Area about quality and quantity as per purchase order specification if find any short supply should be procure from local market and debit excess cost and Conveyance amount to the concern vendor.
8 Keep Alternate vendors to procure the material for any emergency in the Market.

IT Skills :
Skill Type Skill Name
Tools /others Material management system, WINHMS, IDS
TOOLS MS Excel, MS power Point, MS word, internet, Basic Hardware and Tally.9

Work Profile :
1) May 2006 TO July 31st : AT M/S MELANGE AND MELANGE ASTRIS
Designation : PURCHASE MANAGER AND STORES MANAGER.
Designation : PURCHASE MANGAGER
Work Responsibilities : As Purchase manager I have set up all the vendors in credit basis it’s a new company, Looked around four restaurant in the property like south Indian, Indian, Chinese, Continental and procured all brand of material as per all kitchen requirement and F&B Service material and Housekeeping materials and eng. Items.

Designation : STORES MANAGER:
Work Responsibilities : Looked stores as per the purchase order material received and keep maintain for stock level and minimum stock level and follow up with purchase department to procure the material on in time, And issues should be made with proper indents from concern departments and give inventory once in month end and tally the opening balance and closing stock as per the record.

2) AUGUST 2011 TO TILL DATE : AT M/S CITADINES RICHMOND BANGALORE (MNC)
Designation : PURCHASE AND STORES MANGER
Work Responsibilities : As Purchase manger I have set up all the vendors in credit basis it’s a new company, Looked around four restaurant in the property like south Indian, Indian, Chinese, Continental and procured all brand of material as per all kitchen requirement and F&B Service material and Housekeeping materials and eng. Items.
Work Responsibilities : Set up all vendors for all item with credit specificities and maintain stores minimum stock and for stock level without any effect to the operations.

EDUCATIONAL QUALIFICATION : M.A, Bed,

PERSONAL DETAILS :
FATHER NAME : LAZER
DATE OF BIRTH : 21.05.1977
SEX : Male
MARITIAL STATUS : Married
NATIONALITY : Indian
RELIGIN : Christian
HOBBIES : Watching Cricket, T.V and study Magazines
LANGUAGE KNOWN : English, Kannada andTelugu

RAMANA K.V.

[Unregistered]

CURRICULUM VITAE :
JISS ANTO JOSE
E-mail : jissforyou AT gmail.com

OBJECTIVE :
To work in open exciting and professional environment having excellent growth prospects and contributes to the growth of the organization as well as myself by meeting or exceeding the organizational expectations.

EDUCATIONAL QUALIFICATION :
BBA (recently doing) : CMJ University
Plus Two : National Institute of Open School
S.S.L.C. : Kerala Public Examination Board

PROFESSIONAL QUALIFICATION :
IATA-Consultant Canada, Montreal
Institute of study -Speed wings Academy for Aviation Services, Cochin.
IATA Passanger Service Management (Pursuing) Canada, Montreal
Institute of study -Speed wings Academy for Aviation Services, Cochin.
Diploma in Air Cargo Handling
(Speed wings Academy for Aviation Services, Cochin).
Diploma in Airport Handling
(Speed wings Academy for Aviation Services, Cochin).
AMADEUS
(Speed wings Academy for Aviation Services, Cochin).
ABACUS
(Speed wings Academy for Aviation Services, Cochin.
GALILEO
(Speed wings Academy for Aviation Services, Cochin.
Word Span (Pursuing)
(Speed wings Academy for Aviation Services, Cochin.

COMPUTER SKILL :
Reservation systems knows –AMADEUS, GALILEO, ABACUS

PERSONAL STRENGTHS :
Good grasping power
Good Communication Skill
Leadership Quality
Administrative Skill
Sincere
Hard Working
Friendly

INTEREST & HOBBIES :
Exercise
Martial Arts
Listening Music
Reading
Modeling
Photography

PERSONAL DETAILS :
Father’s Name : Joseph M.M.
Date of Birth : 09/ 02 / 1993
Sex : Male
Religion / Caste : Christian / Roman Catholic
Nationality : Indian
Marital Status : Single
PASSPORT : Yes

LINGUISTIC COMPETENCIES :
Languages Speak Read Write
English Yes Yes Yes
Hindi Yes
Malayalam Yes Yes Yes
Tamil Yes

REFERENCE :
Mr.Biji Eapen,
Chairman & CEO,
Speedwings Aviation Academy

DECLARATION :
The above details are true to the best of my knowledge and belief. I shall carry out all my duties assigned to me up to the satisfaction of my superiors.

Place : Ernakulam
Date : Jiss Anto Jose