www.asecin.com AG Resource India Pvt Ltd Coimbatore : Customer Service Representative

[muthukalee]

TEAM LEADERS
Candidates should posses 1 to 2 years of experience in leadership role in Graphic designing, preferably for Yellow pages. Responsible for maintaining production at 100% quality. Must possess a good command of English. (Position based out of Coimbatore).

PROCESS EXECUTIVES
Candidate must be a Graduate with 1+ yrs experience. Must possess computer knowledge (30 WPM) and a good command of English. Responsible for maintaining production and 100% quality. Must be willing to work in any shift.

CUSTOMER SERVICE REPRESENTATIVE
Candidate must be a Graduate/Post graduate with 2+ yrs experience. Candidate is responsible for handling customer related queries and maintaining relationship with clients. Good Command of English and must be willing to work in any shift.

Send me your resume to hr.gd@asecin.com

About us :
ASEC India is a part of ASEC International, a premier Business Process outsourcing (BPO) provider since 1985 with offices in the United States and Asia and Headquarters in Los Angeles. ASEC International offers an extensive range of graphics services, internet content management, web design, document management, information processing, and customer contact solutions.ASEC India is a leading provider of graphic design and advertising development services. Graphic designing to us is a combination of great ideas, effective designs and cutting edge technology and innovation.

Contact us :
AG RESOURCE INDIA PVT LTD,
752, 1st Floor,
SJB TVS,Avinashi Road,
Coimbatore - 641 018.
Tamilnadu.
Ph : +91-422-430-4550
http://www.asecin.com

[Guest-IJT]

kanthalaxmi
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The submitted value of field named "Email :" is:
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kanasu.rani AT gmail.com
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The submitted value of field named "Designation / Name of the Post / Skill Set" is :
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CRR
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The submitted value of field named "Copy Paste Your CV / Resume Here :" is:
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KANTHA LAXMI.B.R
brkanthalakshmi AT gmail.com
To seek a challenging position with a growth-oriented organization, where my skills and experiences will be utilized to its full potential and thus lead to the personal as well as the organization’s growth.
- Ability to accept & manage change with ease
- Strong communication, interpersonal & organizing skills
- Ability to perform under high stress.
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I have over one year of experience in Library Science with working knowledge of library related software like LIBSYS, WINISIS, LIBSOFT and Library management. As a assistant Librarian, was involved in activities related to various sections Viz. Acquisition, Technical, Periodical Section, Circulation Section, and other Library functions in BEL (Bharath Electronics Limited) and CMR Group of Institutions, Bangalore.
Computer Knowledge : Windows, Microsoft word, Excel & SAP
Library Functions :
- Circulation activities : Issues, returns, renewals, reservation, reminders, overdue and debits.
- Acquisition : Accessioning, data entry, technical processing like stamping, labeling, barcode labels generation, classification etc.
- Attending Queries and personalized services.
..

Eureka Forbes India Limited.
Role : Customer Response Representative (CRR)
Period : Mar`09 – Till Date
Responsibility :
1 Responsible for registering the service requests of Major Corporates in Bangalore.
2 Annual Maintenance Contract deals with customers.
3 To regularly contact the customers and promote better co-ordination in service.
4 Allocation of service requests to the Service Engineers.
5 To co-ordinate with the Business Partner and resolve the service issues.
6 To complete the system related activities of Service in SAP.
7 To follow up the proceedings of installations of water purifiers & Equipments.
8 To co ordinate between sales & service team for the service related issues.

Examination Passed Name of the school or college Name of the board Year of the passed Percentage
Diploma in Library Science Govt. Polytechnic for women’s Hussar Department of technical Education, Bangalore 2009 65.84
P.U.C Chendenahally Gate G.P.U Collage Karnataka PU Board 2007 76.33%
S.S.L.C Chendenahally Gate G.P.U Collage KSEEB 2005 68.80%
B.A 1st year KSOU Karnataka State Open University 2010 52%


Language Proficiency English & Kannada
Permanent Address Marasettihalli,Hassan-573201
Hobbies Music, playing Kho-kho, Cooking & Collection of news paper clippings

I here by declare that all the information above stated is true to the best of my
Knowledge and belief.
Place : Bangalore KanthaLaxmiB.R
Date :
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4125787
Date & Time : 13th May 2011 7:32 AM (UTC)
IP Address : 124.153.91.223
Browser Info : Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; BTRS31753; .NET CLR 2.0.50727)
Predicted Country : India

[Guest]

SURESH KUMAR.G.R
E-mail : suresh_kumargr AT yahoo.co.in
kumargrsuresh AT yahoo.com
Objective :
Promise to work for the progress of organization with sincerity of purpose, devotion to duty and determination to succeed
Name- Suresh kumar.G.R.
Father name-Raghupathy (late)
Mother name-Dhanalakhsmi (late)
Educational qualifications-DME, BTech-On going-mechanical engg
Experience- 16 years’ experience in earth moving and heavy fabrications machinery mfg. industries
Current Employer-BULL MACHINE [P] LTD
Functional area- Production shop floor management, Production planning and control, Tool designing ,New product developments and launching Lean, 5s, Tpm Implementations, Process auditing, Problem solving teqniques-Rca
ACHEVEMENTS-
1. As a Production management engg -managing 700 shop floor operator strength
2. Productivity 3Times increased by Implementing -KANBAN-BINMANAGEMENT SYSTEM WITH VISUAL AIDED ANDON SYSTEMS
3. Modular Fixturing Implementations –with Higher Rate Accuracy-Repeatability.Consistancy, Error Proofing
4. LEAN IMPLEMENTATIONS
5.5S-IMPLEMENTATIONS
6. TPM-IMPLEMENTATIONS
7. Automations-Welding,(Robot, Linear Track, Manipulators,},Grit blasting, Powder coating,
8. Assembly line designing and executions
9. Maximum Kaizens Producer-Related to Product developments
10. More than 700 and above WELDING .MACHINING AND RECEIVING FIXTURE MANUFACTURING
11. More than 1500 Error Proofing devices manufacturing
12. Project engineering and Product launching
13. Cycle time reductions-SMED, Method study, Time study
14. CNC-LASER AND PLASMA PROGRAMMING WITH 89%EFFICIENCY Along with 49 types reports
15. OD –sheets Preparations-more than 1500
16. WPS-Preparations, welding sequence, Distortion engineering,[smaw,mig,tig,laserbeam,saw]
17. RCA-More than 200 Related to Cycle time Reductions, Machinery field failures and process engineering
18. Cost saving projects
19. Multi skill operator development and training
20. Industrial lay out designing and executions-single piece flow, continuous flow
Roles And Responsibilities-Myself.
1. Tooling Design Concept Approval
2. Automations Projects Concept Finalizations,
3. All Lean Ongoing And Upcoming Projects CAPEX SHEET Plans vs. Actual Sheets Preparations
4. Tooling Capex Sheet Preparations and Get Approval from Top managements.
5. All Tooling Related Issues If Problem Is there Go Through Via RCA MODE
6. Solely Responsible For The LEAN,5S,TPM,SIXSIGMA , PROCESS AUDITING,CAPA,RCA,FMEA AND ALL INTERNAL SHOP FLOOR MEETING CONDUCTIONS
Types of Meetings :
- BPD-Business Plan Deployment’s
- QRM, IQS, PDI, DRL, DMR AND NERVE CENTER
- CAPA, RCA AND BRAINSTROMING
- Engineering change and KAIZEN
- WEEKLY REVIEW AND MONTHLY REVIEW FOR ALL CONCERN DEPARTMENTS
- LEAN, 5S, TPM, KAIZEN AND SIXSIGMA.
- New product launch
Training Programs
CNC –Programming, Operations and Maintenance Engineering-NSIC
Modern Arc Welding Technology-Industry organized training
Modern Arc Welding Technology-IWS
Training Program in Lean Manufacturing Processes, 5S, Tpm-CII
Training Program In TPM, SIXSIGMA AND MPP
ROBO –Welding and Teqniques-KUKA-, Panasonic and Cloos
Robot-Material Handling Equipment’s-KUKA and Moto man
Software Exposures :
- Auto Cad-2008
- Pro/engineer-WildFire4.0
- Laser Cam-2D
- Fastcam-2d –For-Plasma Cnc Applications
- Weld cam-For-Weld Robots
- Sys Weld For-Weld Distortions
- Pam Stamp- For –Weld Sequences
and Procedures
- Factory Cad –For Industrial Lay Out Designing
- Delmia Quest-For Lay out Design and Simulations
- SAP-kanban
- M.S.Projects