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December 21st, 2010, 03:52 PM
Post Count Number #1
www.aloysha.com Infotech Pvt Ltd Gurgaon Kolkata : Customer Service Representative
Customer Service Representatives
Job Id : 23
Job Designation : Customer Service Representatives
Location : Noida,Pune,Hyderabad,Bangalore,Gurgaon,Kolkata
Number of Openings : 200
Job Description :
graduate with extremely good written and verbal english language and communication skills, candidates registered with NSDL or NASSCOM will be preferred over others, people from domestic call centre background need not apply, adept and excellent selling skills
Job Requirement :
Qualification : Graduation
Functional Area : Customer Service
Skill Required : Excellent verbal and written communication skills
Experience : 0-3
About us :
Aloysha Infotech is a new company vying to be a world leader in Outsourcing services through a cost effective Range of integrated customer care services like Inbound and Outbound Voice based services, Web based and E-mail based services, Back-Office services, transaction processing and services related to Data Processing and Data Analytics.We started this company in response to an ever increasing need of High quality, low cost Business Process Outsourcing services. Having seen the need to provide UK, USA and Australia based companies with Call Centre, Service Management and Back Office Solutions, our company has been formed.
Registered Office
ALOYSHA INFOTECH PRIVATE LIMITED
F-174C, Street no-25, Near Sethi Dharamshala, Laxmi Nagar
Delhi-110092
Delhi, India
Contact : +91 9650 1401 36, +91 9650 1402 36
Email : delhi@aloysha.com
Corporate Office
Sector 26, Gurgaon
Haryana 122002
India
email : corporate@aloysha.com
http://aloysha.com
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January 12th, 2011, 04:25 PM
Post Count Number #2
Re: Aloysha Infotech Pvt Ltd Gurgaon Kolkata : Customer Service Representative
I have a 7 month experience of bpo serco i am looking for a bakend process
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June 28th, 2011, 03:32 PM
Post Count Number #3
IJT addict
R E S U M E
Sweta S
Email : sangewarsweta AT gmail.com
____________________________________________________________
CAREER OBJECTIVE
To achieve a successful position in an organization, where I can learn, grow and render services with commitment, contributing to the organizational and professional growth.
EDUCATIONAL QUALIFICATIONS
Completed B.Com from Amrat Kapadia Navjivan Women’s College, Ramkote, Hyderabad, in the year 2005
Completed Intermediate from Badruka Junior College, Kacheguda, Hyderabad, in the year 2002
Completed SSC from Shri Gujarati Vidya Mandir High School, Hyderabad, in the year 2000
OTHER QUALIFICATIONS :
Completed IATA (International Air Transport Association) course
WORK EXPERIENCE :
Working with Globion India Pvt.Ltd as Executive-HR & Administration from Feb 2010.
Job Profile :
Coordinating with the sales team on daily basis
Preparing MIS & call reports on day to day basis
Assisting the HR Manager in shortlisting the desired profiles,conducting interviews
& other HR related work
Coordinating with courier services for dispatches of the documents
Maintaining inward & outward registers
Preparation of cash receipts & debit vouchers along with handling of daily correspondence
Worked as Sales -Coordinator in IDBI Bank Ltd from Oct 2008 to Dec 2009.
Job Profile :
Worked on payroll process
Preparing call reports and MIS on a day to day basis
Resolving queries related to account opening, checking account balances etc.
Maintaining inward & outward registers
Resolving queries over phone and walk in clients
Coordinating with sales team on daily basis
Preparing cash and debit vouchers
Assisting the walk in customers in opening the new accounts and with other related information
Coordinating with the courier services for dispatches of PINs and other documents
Handling daily correspondence
Worked for Ellar Tours & Travels as Air Ticketing Executive from Dec 2005 to
Sep 2008.
Job Profile :
Reservation of domestic and international tickets over Internet and through Amadeus
Promoting and selling Holiday packages
Preparation of cash receipts
Maintaining inward & outward registers along with daily correspondence
Handling front office and other admin related work
Resolving the queries through phone and thru email
COMPUTER KNOWLEDGE
Operating Systems : Microsoft Windows
Software Skills : SAP-FICO, Microsoft Office XP,
Accounting Packages (TALLY 6.4)
HOBBIES
1.Listening to music
2.Painting