www.aloysha.com Infotech Pvt Ltd Gurgaon Kolkata : Customer Service Representative

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  1. Post Count Number #1
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    www.aloysha.com Infotech Pvt Ltd Gurgaon Kolkata : Customer Service Representative

    Customer Service Representatives

    Job Id : 23

    Job Designation : Customer Service Representatives

    Location : Noida,Pune,Hyderabad,Bangalore,Gurgaon,Kolkata

    Number of Openings : 200

    Job Description :
    graduate with extremely good written and verbal english language and communication skills, candidates registered with NSDL or NASSCOM will be preferred over others, people from domestic call centre background need not apply, adept and excellent selling skills

    Job Requirement :

    Qualification : Graduation

    Functional Area : Customer Service

    Skill Required : Excellent verbal and written communication skills

    Experience : 0-3

    About us :
    Aloysha Infotech is a new company vying to be a world leader in Outsourcing services through a cost effective Range of integrated customer care services like Inbound and Outbound Voice based services, Web based and E-mail based services, Back-Office services, transaction processing and services related to Data Processing and Data Analytics.We started this company in response to an ever increasing need of High quality, low cost Business Process Outsourcing services. Having seen the need to provide UK, USA and Australia based companies with Call Centre, Service Management and Back Office Solutions, our company has been formed.

    Registered Office
    ALOYSHA INFOTECH PRIVATE LIMITED
    F-174C, Street no-25, Near Sethi Dharamshala, Laxmi Nagar
    Delhi-110092
    Delhi, India
    Contact : +91 9650 1401 36, +91 9650 1402 36
    Email : delhi@aloysha.com

    Corporate Office
    Sector 26, Gurgaon
    Haryana 122002
    India
    email : corporate@aloysha.com
    http://aloysha.com

  2. Post Count Number #2
    On probation
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    January 12th, 2011
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    Re: Aloysha Infotech Pvt Ltd Gurgaon Kolkata : Customer Service Representative

    I have a 7 month experience of bpo serco i am looking for a bakend process

  3. Post Count Number #3
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    R E S U M E
    Sweta S
    Email : sangewarsweta AT gmail.com
    ____________________________________________________________
    CAREER OBJECTIVE
    To achieve a successful position in an organization, where I can learn, grow and render services with commitment, contributing to the organizational and professional growth.
    EDUCATIONAL QUALIFICATIONS
    Completed B.Com from Amrat Kapadia Navjivan Women’s College, Ramkote, Hyderabad, in the year 2005
    Completed Intermediate from Badruka Junior College, Kacheguda, Hyderabad, in the year 2002
    Completed SSC from Shri Gujarati Vidya Mandir High School, Hyderabad, in the year 2000
    OTHER QUALIFICATIONS :
    Completed IATA (International Air Transport Association) course
    WORK EXPERIENCE :
    Working with Globion India Pvt.Ltd as Executive-HR & Administration from Feb 2010.
    Job Profile :
    Coordinating with the sales team on daily basis
    Preparing MIS & call reports on day to day basis
    Assisting the HR Manager in shortlisting the desired profiles,conducting interviews
    & other HR related work
    Coordinating with courier services for dispatches of the documents
    Maintaining inward & outward registers
    Preparation of cash receipts & debit vouchers along with handling of daily correspondence


    Worked as Sales -Coordinator in IDBI Bank Ltd from Oct 2008 to Dec 2009.
    Job Profile :
    Worked on payroll process
    Preparing call reports and MIS on a day to day basis
    Resolving queries related to account opening, checking account balances etc.
    Maintaining inward & outward registers
    Resolving queries over phone and walk in clients
    Coordinating with sales team on daily basis
    Preparing cash and debit vouchers
    Assisting the walk in customers in opening the new accounts and with other related information
    Coordinating with the courier services for dispatches of PINs and other documents
    Handling daily correspondence

    Worked for Ellar Tours & Travels as Air Ticketing Executive from Dec 2005 to
    Sep 2008.
    Job Profile :
    Reservation of domestic and international tickets over Internet and through Amadeus
    Promoting and selling Holiday packages
    Preparation of cash receipts
    Maintaining inward & outward registers along with daily correspondence
    Handling front office and other admin related work
    Resolving the queries through phone and thru email

    COMPUTER KNOWLEDGE
    Operating Systems : Microsoft Windows
    Software Skills : SAP-FICO, Microsoft Office XP,
    Accounting Packages (TALLY 6.4)
    HOBBIES
    1.Listening to music
    2.Painting