Fresher Call Center Agent : Mumbai

[kalyug]

Our Client is leading player dealing into Financial Services

Experience: Freshers OR Insurance / Banking / Finance/Call Center Experience preferable.
Education: Graduate / (12 + 3 = 15) years of formal education
Salary: Rs.15000 to Rs.25000 per Month

Competencies
- Basic computer knowledge/technological skills.
- Good verbal and written communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
- Punctuality
- Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
- Analyze the various parts of a problem properly and develop logical solutions
- Quality management- look for means of improving as well as promoting quality
- Ability to make efficient use of resources
- High level of motivation
- Team Player
- Attention to detail
- A sound knowledge of telephone etiquette

Job Profile
- Answer inbound calls as well as assist customers who have specific inquiries
- Build customer’s interest in the services and products offered by the company
- Provide personalized customer service of the highest level
- Update the existing databases with changes and the status of each customer/prospective customer
- Liaising with other departments for resolving customer queries/complaints
- Outbound calling for various Sales/Non sales processes

To Apply for this Position
Forward you Updated resume to
resume@kalyugplacement.com
www.kalyugplacement.com

[Guest-IJT]

GoodAfternoon

This is Abdul Rafeeq.I am a MBA Fresher looking out for a job in Finace or accounts field.I have attached my detailed CV below.Please consider if appropriate


Thanks & Regards
Rafeeq

RESUME


Abdul Rafeeq Email Id: rafeeqid@gmail.com
8-3-228/678/278/a, Ph-no: 9966696724.
karmikanagar,Yousufguda,
Hyderabad-45





Ø Completed MBA (Finance) from azad institute of management,osmania university


Career Objective:

[LIST][*]To seek a challenging position in a conglomerate that provides an opportunity for learning and scope for growth and development.[/LIST]

[LIST][*]To imbibe the scope of learning in whatever I do .[/LIST]



Educational Qualification:

v I have been the college “topper” in my ‘B’com’ course.


COURSE
YEAR
COLLEGE
UNIVERSITY
DIVISION
MBA
2008
Azad Inst Of Management
OSMANIA
First class(69%)
B’com(computers)
2006
Don Bosco Degree
OSMANIA
First class(76%)
Intermediate
2003
Royal junior college
OSMANIA
First class(79%)
SSC
2001
The Astrid memorial school
OSMANIA
First class(58%)



COMPUTER LITERACY:

[LIST][*]Comfortable operating on windows platform , with extensive exposure to Microsoft office tools such as Word, Excel and PowerPoint.[/LIST]

PROJECT PROFILE:


PROJECT TITLE : An Analysis of Market Potential Of Mutual Funds
Among Retail Investors “HDFC Bank”.

COMPANY NAME : HDFC BANK

PROJECT DURATION : 2 Months

OBJECTIVE : The project was carried out as a part of MBA course to Study the market potentiality of mutual funds at HDFC bank.


project description : This project gives a good understanding on Mutual
funds industry and its significance among retail
investors with respect to HDFC Bank



Personality Highlights:

[LIST][*]Excellent spoken and written communication skills.[*]Excellent interpersonal/people skills[*]Strong analytical, problem solving and reasoning skills.[*]High degree of drive and initiative, self-confidence, flexibility, and demonstrated ability to work in a team.[/LIST]


Hobbies & Interests:

[LIST][*]Driving[*]Playing Cricket[*]Helping Others[/LIST]




Personal Profile:

Name : Abdul Rafeeq

Father’s Name : Late Abdul Ali

Date of Birth & Age : 08/12/1983 & 24 Years

Sex : Male

Marital Status : Unmarried

Religion : Islam

Nationality : Indian

Languages Known : English, Hindi.

Phone No : 9642175986

Passport No : G2557200

The particulars provided above are true to the best of my knowledge and belief.


ABDUL RAFEEQ

[Guest]

NAME : ANAND KUMAR SINGH
E-MAIL ID : myfutureofworld AT gmail.com
EDUCATIONAL QUALIFICATION : PASSED CLASS XII 58%
HOBBIES AND INTERESTS : READING BOOKS, MAKING FRIENDS, PLAYING GAMES