Mahindra Holidays Resorts India Ltd Pondicherry : Food & Service Manager

[muthukalee]

Job Code :Res0

Position Title : Food and Service Manager

Place of Posting : Pondicherry

Job Description :
1. To maintain, administrate and supervise entire F& B Service department operations of the resort which includes Restaurant services, Room Service, Lounge operations, etc
2. Conceptualize the food served (Fun-dining) according to the location (specialty), occasions, season and the occupancy age groups
3. Liason with other departments to organise events and activities in conjunction with them
4. Maintain compliance and adhere to local, state, and central laws and regulations
5. To monitor and review the budget, revenue report, expense & capex. To prepare the departmental annual budget and control the cost as per the budgets.
6. To effectively promote and publicize area recreational programs and events
7. To analyse guests complaints and requests to improve the functioning and to introduce new initiatives for guest and to analyze and prescribe what should be done to improve the quality of existing service
8. To keep abreast with the latest trends in the market and also the strategies / offerings of the competitors in F&B.

Requirements and Qualification :
1. smart and efficient with a strong customer focus
2. Age 27-32
3. Degree or diploma in Hotel Management
4. Minimum of 1 year as Head of Department or second in command for three years for a hotel greater than 100 rooms

About Us:
Mahindra Holidays & Resorts India Ltd. Is a part of the USD 6.7 billion Mahindra Group, one of India’s leading Industrial Houses. The Group has interests in various sectors such as Automotive, Auto Components, Farm Equipment, Trade & Financial Services, Infrastructure and Information Technology. Mahindra & Mahindra has a successful track record as the Market Leader in each Sector. Mahindra Holidays & Resorts India Ltd., (MHRIL) a part of the Infrastructure Sector of the Mahindra Group, brings to the industry values such as Reliability, Trust and Customer Satisfaction.

Contact us:
Mahindra Holidays & Resorts India Limited
Mahindra Towers, 2nd Floor,
17/18 Patullos Road
Mount Road
Chennai - 600 002
Tamil Nadu.
Tel : +91-44-39881000
Fax : +91-44-30277778
Careers@mahindraholidays.com
http://www.clubmahindra.com

[Guest-IJT]

Name : Badda.Kapil Abhishekar
Email : abhi_shekar2003 AT yahoo.co.in
Designation / Skillset : Manager Food services

Resume :
CURRICULAM VITAE
CAREER OBJECTIVE :
Seeking a challenging Management position in Hospitality /Customer service organizations in which my extensive experience and training in Business development, operation, production, customer service, vendor management and public relations will be of value.
STRENGTHS :
Self motivated confident, disciplined and rational with keen interest
and quick in learning abilities.
QUALIFICATION :
Certification University
Bachelors’ of Hotel Management Niraj College Of Hotel Management & Catering Technology (Hyderabad)
Intermediate Board of Intermediate Kakathiya Jr. College. (Nizamabad)
S.S.C Board of Secondary Education (St.Elezabeth High School).
TECHINICAL SKILLS :
Operating Systems MS. Office, Windows 2000
WORK EXPERIENCE :
Organization Designation Period
SODEXO FOOD SERVICES Unit Manager 6th JULY 2006 To Till Date
SODEXO FOOD SERVICES(Muscat) Transit Manager APRIL 15th TO JULY 10th 2010.
TAJ RESIDENCY TRAINE STEWARD FEB 2005 to OCT 2006
SODEXO FOOD SERVICES.
Sodexo Pass Services India Ltd. - Hyderabad/India
Organization overview : A Fortune 500 MNC established in Food Services Management, Facilities Management and Voucher Service.
1st Site/Location :- Infosys Phase 2 (Pune)
Appointed as Sr.Supervisor during a period of significant transition and new product development by the Company with responsibility of Food Court Operations and managing corporate Catering for a Multi National Firm within a campus capacity of 6500 people.
Job Description :-
- Managing the work flow, activity break down and shift scheduling.
- Ensure that the daily cash and voucher sales are collected and accurately posted.
- Responsible for maintaining all the processes and systems as specified by the organisation.
- Menu and recipe management, wastage control and cost management, food quality management, people management and training, communication and client retention, cash management, procurement and inventory management, systems implementation and process management.
2nd Site/Location :- Rajendra Singhji Institute (Pune)
Promoted as Asst. Unit Manager with responsibility of Food Court operations and managing military officers Catering for a Multi Cuisine restaurants and banquet Halls .Military Firm within a campus capacity of 4000 Army Officers Club.
Job Responsibilities :
- Overall responsibility for the pre- preparation, production and presentation of food in the unit cafeteria.
- Coordinating with receiving department for identifying and maintaining standard product specifications and monitoring and certifying the quality of the raw materials.
- Plan and provide for a hygienic work environment that conforms to all standards and regulations as laid down by the client.
- Deliver profitable and high quality products through scientific recipe development, up gradation and management.
- Managing the work flow, activity break down and shift scheduling.
- Ensure that the daily cash and voucher sales are collected and accurately posted
- Responsible for maintaining all the processes and systems as specified by the organisation.
- Menu and recipe management, wastage control and cost management, food quality management, people management and training, communication and client retention, cash management, procurement and inventory management, systems implementation and process management.
3rd Site/Location :- Deloitte (Hyderabad)
Transferred to Deloitte Consulting with responsibility of Food Court operations and managing expat food arrangements for a Multi Cuisine executive dining room and to handle the cafeteria with sitting capacity of 3,500.
ROLE :
Responsible for menu planning with proper view of customers from different regions. Provide accurate services with proper timings.
Job Description :
- Conducting food festivals with Customers and Partners.
- Preparing Weekly and Monthly Food Tasting Themes.
- Maintaining the sales according to given targets and budget.
- Develop new menu varieties for the expats.
- To ensure that the customer promise is delivered and that customers are
satisfied within the framework of financial targets set .
4th Site/Location :- Indus International IB School (Hyderabad)
Promoted as Unit Manger for new challenging site Indus International School with responsibility of food Court operations for children. This is a remote site 100 kms away from city. With capacity of 500 children.
ROLE : Responsible for menu planning with proper view of customers from different regions. Provide accurate services with proper timings.
Job Description :
- Inspect foods and proper handling of food to ensure quality standards are being met.
- Preparing Weekly and Monthly Food samplings to avoid unhygienic food.
- To schedule weekly training for the staff to understand the hygiene Standards.
- Conducting fun food festivals to encourage children for meals intake.
- Forecasting weekly menu according to the age and diet plan of children.
5th Site/Location :- Franklin Templeton (Hyderabad)
After the tremendous success in Indus international school with efficient profits to the company. Has been transferred to Franklin Templeton an investment company with about 1500 employees. With new assignments and targets.
ROLE : Responsible for menu planning. Ensure that all methods and recipes are followed for every dish served in the cafeteria as if to control the food cost and reach the targets given by the company.
Job Responsibilities :
- Responsible for the daily operations of cafeteria and other establishments that prepare and serve meals to customers.
- Besides coordinating activities among various departments, such as kitchen, executive dining room, and banquet operations, kitchen staffs ensure that customers are satisfied with their dining experience.
- Responsible for all of the administrative and human-resource functions of running the business, including recruiting new employees and monitoring employee performance and training.
- Investigate and resolve customers’ complaints about food quality or service.
- In addition, oversee the inventory and ordering of food, equipment, and supplies and
arrange for the routine maintenance and upkeep of the Kitchen equipment and facilities.
SODEXO FOOD SERVICES.
Sodexo Food Services L.L.C. – Muscat/Oman
Organization overview : A Fortune 500 MNC established in Food Services Management, Facilities Management and Voucher Service.
Location :- P.D.O (Pétrole Développent Oman (Muscat))
Appointed as Transit Manager during a period of significant transition and new product development by the Company with responsibility of Food Court Operations and also the accommodation for the client.
- To schedule weekly training for the staff to understand the hygiene Standards.
- Organise daily duty roasters and inform to catering managers.
- Proper planning for the meals as per the location on off shore rigs.
- HACCP and HSE standards to be maintained.
- Travelling throughout deserts and follow up with unit mangers for regular training sessions.
Taj Krishna /Location:- (Hyderabad)
Appointed as a trainee steward with reference to great effort in industrial trainee.
Job Responsibilities:
- Taking the order from the customers, passing to the Kitchen.
- Very much responsible of the food hygiene, food quantity and the food supplied according to rotation wise.
- Taking the food load to the Airport according to the time.
- Loading the food trolleys in the flights and explain the menu to the cabin crew.
Date:
Place:
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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4167149
Date & Time : 24th May 2011 7:05 AM (UTC)
IP Address : 183.83.14.124
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