www.careers.vecv.in VE Commercial Vehicles Ltd Pithampur : Customer Care, Service Delivery
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  1. November 16th, 2010, 11:54 AM Post Count Number #1
    muthukalee
    Freelancer
    Join Date
    August 18th, 2010
    Location
    India
    Posts
    16,237

    www.careers.vecv.in VE Commercial Vehicles Ltd Pithampur : Customer Care, Service Delivery

    Customer Care and Service Delivery

    Job Profile

    Position Senior Manager -Customer Care and Service Delivery

    Role Heading Customer Care and Service delivery- responsible for ensuring proper customer handling and service delivery by process formulation and implementation in the field.

    Location Pithampur

    Academic Qualification B.E/ B.Tech (Automobile/ Mechanical/ Production)

    Experience 15 yrs of relevant experience

    Reporting To Head- Customer Service and Product Support

    Responsibilities
    1. Customer service delivery.
    2. Key accounts(KAM) /state transport undertaking (STU)/institutional customer support.

    Competencies
    1. Product Knowledge
    2. Service Strategy Formulation
    3. Knowledge of Service and Warranty Systems
    4. Strategic Vision
    5. Communication & Networking
    6. Managing Tasks

    Contact us :
    VE Commercial Vehicles Limited
    12, Commercial Complex
    Greater Kailash – II
    New Delhi – 110048
    Email : careers@vecv.in
    Tel : (91)-(11)-41437600
    http://careers.vecv.in
    Last edited by Guest-IJT; December 9th, 2011 at 11:00 AM.
  2. June 6th, 2011, 07:37 AM Post Count Number #2
    Guest
    Guest Poster
    Join Date
    August 14th, 2008
    Location
    Your Heart, Delhi
    Posts
    76,213

    mba

    CURRICULUM VITAE
    AMIT KUMAR
    amitrai882007 AT gmail.com

    Currently working with “PASSIM MULTI LIFE ASSURANCE PVT. LTD.” As a unit manager
    I am pursuing MBA with 2 years of work experience in Call Centre / Marketing / Service selling/Promotion & Events management. I wish to offer my candidature for a suitable post in your esteemed organization and look forward for your favorable consideration. Please find below my resume for your kind perusal.
    Achievements :
    - Member of the Event Management committee of MDITM.
    - Represented School at National Level in Volleyball & Kabaddi.
    - Represented myself in the school as School captain.
    - Participated in the various Blood camps and donation Programmes.
    - Ensuring promotion activities on par with the company expectations.
    Strengths :
    - Consistent performer with an ability to achieve the given assignments.
    - Easily adoptable to changing work environments and cultures.
    - Exceeding customer exceptions providing excellent services,
    - Dedicated & hard working.
    Educational Qualification :
    Qualification Board/University Institution Year of Completion Marks (%)/
    MBA DAVV MDITM, Indore 2011 Pursuing (70% agg.)
    BA Purvanchal University KMV, Khardihan 2007 52%
    10+2 CBSE Jawahar Navodaya Vidyalaya, Gorakhpur 2004 70%
    10th CBSE Jawahar Navodaya Vidyalaya, Ghazipur 2002 68%
    Academic Projects :
    - Summer Internship – passim multi life assurance pvt. Ltd. Indore ( mp.)
    Duration : 45 days
    Area of Interest :
    Marketing and Event Management (MEM).
    Core marketing
    Human Resource Management (HR).

    Professional Short term Courses :
    - Completed A+,N+,MCSA & CCNA from CMS educational Centre South Ex. New Delhi.
    - Operating systems - Windows 98, 2000, XP. Tools : MS Office (Word/Excel/Power point).
    Work Experience : .
    . Passim multi life assurance pvt ltd.- working as a unit manager INDORE
    - Ad- X Event & Promotions - 1year as Sr. Executive Operations. DELHI
    - IBM Daksh – 4 month as Executive Operation. GURGON
    - Intouch Solution – 6 Months as CSR. DELHI
  3. September 16th, 2013, 11:18 AM Post Count Number #3
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    Store Keepare

    Store Keeper 09 year Experience