Probationary Officer : Resume CV

[Guest-IJT]

CURRICULAM VITAE
Vidhi Jain
E-mail : jain86vid AT yahoo.com

*Objective :
I aspire to join an organization that provides me with adequate challenges and opportunities to grow as a person while applying my knowledge, skills and innovativeness towards the fulfillment of the organization goals.

* Professional Experience :
1. Assistant Manager with KOTAK MAHINDRA BANK. Dec’ 09 – Jun’ 10
Job Profile :
- Managing customer needs related to various bank products.
- Handling customer queries relating to Retail Liabilities : Savings Account, Current Account, Term Deposit, Home Banking Services, Deliverables dispatch details and other services provided by the Bank within the desired time.
- Handling customer escalations / complaints, follow up with relevant bank branches and bring the case to closure with utmost customer satisfaction.

2. Relationship Manager with HDFC BANK. June’ 08 – Sep’ 09
Job Profile :
- Maintaining the portfolio of 280–300 High Net Worth customers.
- Managing customer needs related to various bank products.
- Retaining and strengthening their relationship with the BANK by providing Specialized & Personalized services.
- Got the performance ratings as “ Exceeds the Job Requirements “ for the year 2008-2009.

3. Jr. Officer with HDFC BANK Phone banking Nov’ 07 - May’ 08
Job Profile :
- Handling customer queries within the desired time.
- Looking after the complaints and other backend process.

* Academic Qualification :
- Passed Secondary examination from CBSE Board in 2001.
- Passed senior secondary examination from CBSE Board in 2003
- Completed B.A. (Pass) from Kalindi College (DU) in 2006.
- Certificate in Computer Skills Covering M-S Office, Internet, Power point.
- Pursuing Post Graduation Diploma in HR from Symbiosis.

* Additional Skills :
- Good communication and interpersonal skills.
- Quick learner who can rapidly master all aspects of job.
- Ability to perform as an individual as well as a team.
- Take initiative whenever required.
- Hard working,punctual,honest. Regularly upgrading my skills.

* Trainings Attended :
- Bank Processes and workflows at HDFC Bank.
- Soft skills training at HDFC Bank.
- Training on Cross Selling at HDFC Bank.
- Training about various Banking products like FD’s, Loans, Credit Cards, Savings account at HDFC Bank.
- Training about various Banking products like Investments, Insurance products and Mutual Funds at Kotak Bank.

* Personal Details :
Date of Birth : 3rd June 1986
Marital Status : Single
Languages Known : English, Hindi
Interests : Listening Music, Interacting with people

Date :
Place: New Delhi

[Unregistered]

I am Mr.Rakesh Swain. Please help me to make Resume for PO in ICICI Bank.