Interglobe Enterprises Delhi : Reservation, Ticketing Agent United Airlines

[deepika]

Interglobe Enterprises Limited
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Company Profile
InterGlobe Enterprises is one of the fastest growing companies in the Indian travel industry. We offer the entire gamut of travel related services to the international traveler. InterGlobe Enterprises have six division, namely InterGlobe Air Transport Management (IGAT), Galileo India Ltd. (GAL), InterGlobe Technologies Solutions Ltd. (IGTS), InterGlobe Hotels Pvt. Ltd., InterGlobe Technology Quotient (ITQ) And InterGlobe Cruises.
IGAT is in the business of Air Transport Management. It is a GSA ( general sales agency) for various International Airlines like Virgin Atlantic, South African Airlines, SAS, China Eastern Airlines Turkish Airlines etc.

Reservation and Ticketing Agent- United Airlines

Experience:
1 - 2 Years
Location:
Delhi/NCR
Compensation:
Rupees 1,00,000 - 1,50,000
Education:
UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required
Industry Type:
Hotels/ Restaurants/Airlines/Travel
Functional Area:
Travel, Ticketing, Airlines
Posted Date:
21 Aug


Job Description
Primary Job Responsibilities:
Revenue Target: Responsible for achieving revenue target by maximizing sale along with the team by promoting travel on assigned product through Tele-sales and also by converting other airline travelers on the assigned products.
Market Intelligence, Rules/Regulations, and Networking: Keep abreast on the latest rules and regulations on fares/ tariff. Maintain the fare files and ensure timely updates on fares are circulated to agents/ corporate.
Liaison with travel agents and thereafter motivate them to sale more of assigned
product
Identify new prospects and give leads to sales.
Customer Handling: Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. Quality of tickets issued should be with no errors/ overwriting, all endorsements/ codes are mentioned, no mistake in fare calculation/ prorations / deals/ refunds is made, no debit and ticket time limits are followed.
Responsible for giving regular and effective timely update to agents/ clients on reservation/ pricing/product information
Ensure that customer queries/ complaints are addressed in a timely and efficient manner.
Cost Control: Ensure cost control by critically looking at all expenditure items
Reduce collateral outage at the counter to zero percent.
Reduce transaction/ error to zero percent and thereby ensure that no debit notes are issued as a result of error in ticketing.
Documentation: Responsible for keeping the ticket register updated at all times. Complete filing at the counter. Ensure that all files and registers are maintained properly. P forms and coupons files are maintained properly. Maintain the commissions register of agents.
Co-ordination: Provide timely assistance to outstations on fares related issues.
Follow up closely with the agents and Product Managers for seat confirmations.

Desired Candidate Profile
Purpose:
This position is responsible for delivering efficient services to customers/ agents at the counter and thereby achieves the revenue target by maximizing sales along with the team.

Executive Name:
Neha Singh

Address:
Interglobe Enterprises Limited
Block 2 B, DLF Corporate Park
DLF Qutab Enclave
Phase - III
Gurgaon,Haryana,INDIA 122002

Email Address:
neha.singh@interglobe.com

Telephone:
91-0124-01244352041


Keywords: Only candidates with International ticketing experience should apply.

[Guest]

what is the salary.............