Interglobe Enterprises Ltd Delhi : Reservation, Ticketing Agent United Airlines

[deepika]

Interglobe Enterprises Limited
http://www.interglobe.com


Company Profile
InterGlobe Enterprises is one of the fastest growing companies in the Indian travel industry. We offer the entire gamut of travel related services to the international traveler. InterGlobe Enterprises have six division, namely InterGlobe Air Transport Management (IGAT), Galileo India Ltd. (GAL), InterGlobe Technologies Solutions Ltd. (IGTS), InterGlobe Hotels Pvt. Ltd., InterGlobe Technology Quotient (ITQ) And InterGlobe Cruises.
IGAT is in the business of Air Transport Management. It is a GSA ( general sales agency) for various International Airlines like Virgin Atlantic, South African Airlines, SAS, China Eastern Airlines Turkish Airlines etc.

Reservation and Ticketing Agent- United Airlines

Experience:
1 - 2 Years
Location:
Delhi/NCR
Compensation:
Rupees 1,00,000 - 1,50,000
Education:
UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required
Industry Type:
Hotels/ Restaurants/Airlines/Travel
Functional Area:
Travel, Ticketing, Airlines
Posted Date:
21 Aug


Job Description
Primary Job Responsibilities:
Revenue Target: Responsible for achieving revenue target by maximizing sale along with the team by promoting travel on assigned product through Tele-sales and also by converting other airline travelers on the assigned products.
Market Intelligence, Rules/Regulations, and Networking: Keep abreast on the latest rules and regulations on fares/ tariff. Maintain the fare files and ensure timely updates on fares are circulated to agents/ corporate.
Liaison with travel agents and thereafter motivate them to sale more of assigned
product
Identify new prospects and give leads to sales.
Customer Handling: Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. Quality of tickets issued should be with no errors/ overwriting, all endorsements/ codes are mentioned, no mistake in fare calculation/ prorations / deals/ refunds is made, no debit and ticket time limits are followed.
Responsible for giving regular and effective timely update to agents/ clients on reservation/ pricing/product information
Ensure that customer queries/ complaints are addressed in a timely and efficient manner.
Cost Control: Ensure cost control by critically looking at all expenditure items
Reduce collateral outage at the counter to zero percent.
Reduce transaction/ error to zero percent and thereby ensure that no debit notes are issued as a result of error in ticketing.
Documentation: Responsible for keeping the ticket register updated at all times. Complete filing at the counter. Ensure that all files and registers are maintained properly. P forms and coupons files are maintained properly. Maintain the commissions register of agents.
Co-ordination: Provide timely assistance to outstations on fares related issues.
Follow up closely with the agents and Product Managers for seat confirmations.

Desired Candidate Profile
Purpose:
This position is responsible for delivering efficient services to customers/ agents at the counter and thereby achieves the revenue target by maximizing sales along with the team.

Executive Name:
Neha Singh

Address:
Interglobe Enterprises Limited
Block 2 B, DLF Corporate Park
DLF Qutab Enclave
Phase - III
Gurgaon,Haryana,INDIA 122002

Email Address:
neha.singh@interglobe.com

Telephone:
91-0124-01244352041


Keywords: Only candidates with International ticketing experience should apply.

[Guest]

what is the salary.............

[Guest]

Hi,

As per your job requirement I want to enroll myself for the vacant post of
Reservation, Ticketing Agent United Airlines. As I have almost 17months experience in
International ticketing. And had worked on GDS like Apollo and
Worldspan.

At last reply back to me as soon as possible . Hoping for your speedy action.

Thanks and Regards,

Deepak Rawat
Cntct No. -
Email Id - rawatdeepak22@gmail.com

[Guest-IJT]

To,
The H.R. Department,

Sub: Application for the post of Duty Manager

Dear Sir,
I am looking forward to hear from you for the above mentioned job role.

.............................. Resume...........................

Prashant .W. Mangaonkar
B/5,Ameya Apts,
Near Ayre Road,
Dombivali (E) – 420210.
Mobile :-9920408828 E-mail ID:-nikhilman AT gmail.com


Career Objective
To be part of an industry where I can exhibit my level of talent & confidence to achieve the desired target. I would like to work with full dedication, determination & enthusiasm to obtain organizational goals in synchronization with the management. I believe in result oriented smart along with the quest for self-satisfaction.

Strong Points.
- Articulate & persuasive in written &verbal communication.
- Equally skilled at working independently and as part of team.

Work Experience
Organization GO AIRWAYS

(June’08 – November’08)

With its main base at Chattrapati Shivaji International Airport, Go Airlines started its operations in November 2005 with the objective of making air travel cheap and economical.

Job Title Customer Relationship Executive (CRE).

Job Profile
- Managing the responsibility of informing the clients about the flight timings and also rapport with clients.
- Responsible for handling Ticketing, Cancellation and Rebooking of tickets of the clients.

Organization Kingfisher Airlines, (Nova Aviation)

(March’07 – October’07)

Nova Aviation is part of the Sovika Group of Companies. The group was established in 1979 by Mr. Sohan Mehta with the flagship company Sovika Chemicals Pvt. Ltd.

Job Title Passenger Service Agent (PSA).

Job Profile
- Maintaining the relation and a rapport with clients.
- Responsible for handling all the VIP Clients (Guests) during Escortion.


Organization HSBC Bank
(April’05 – January’06)

HSBC's origins in India date back to 1853, when the Mercantile Bank of India was established in Mumbai. The Bank has since, steadily grown in reach and service offerings, keeping pace with the evolving banking and financial needs of its customers.

Job Title Back Office.
(As in Tele – Verification Department.)

Job Profile
- Verification of the documentation of the clients with regards to Credit - Cards.
- Completion of work within the timeframe taking deadlines into consideration.
- Managing and updating the calls of verification to Team Leader.

Educations
B.COM (2005 - 2006)
Chennai University.
Grade - Second Class
H.S.C (2002 - 2003)
Mumbai University.
Grade - Second Class
S.S.C (1999 - 2000)
Mumbai Board.
Grade - Second Class

Additional Qualifacation

Event Management from National School of Event (NSC).

1) Participated in Event of “GLADRAGS “(Manhunt) - 2006.
2) Participated in Angles Social Event) Dombivali – 2006.
3) Participated in College Function(Pendharkar College) Dombivali for arranging Events - Since 2005 till date.

Personal Details
Date of Birth - 8th November’ 1984.
Marital Status - Married.
Nationality - Indian.
Father’s Name - Waman Mangaonkar.
Languages Known - English, Hindi, Marathi, Konkani.
Address B/5,Ameya Apts,
Near Ayre Road,
Dombivali (E) – 420210.

Hobbies
- Travelling.
- Playing Cricket.
- Listening Music.

Goals
- To prove myself as a productive asset to the company.
- Positive attitude with the systematic approach towards work.
- Good interpersonal skills.

Date:
Place:
(_______________________)
Prashant .W. Mangaonkar.