Hospitality and Hotel Administration Customer Executive : Resume CV

[Guest]

ARUN SHARMA
E-Mail : arunshar1988 AT gmail.com

Objective :
To be a part of organization where I can apply my technical and analytical abilities and my passion for guest servicing to deliver customer delight and learn more.

Brief Overview :
- Pursuing MBA in Marketing from Symbiosis Centre of Distance Learning , Pune.
- B.sc. in hospitality and Hotel Administration from INSTITUTE OF HOTEL MANAGEMENT, JODHPUR offered by NCHMCT in affiliation with IGNOU UNIVERSITY
- Gained practical exposure by undergoing Industrial Training from ITC MAURYA HOTEL,NEW DELHI.
- Worked with Event Management Team (E-Factor) for Jindal Wedding Ceremony.
- Actively participated in Outdoor catering in Star hotels in Jodhpur
- Endowed with a passion for winning as evinced through demonstrated excellence in the academic & extracurricular areas.
- Excellent communication & interpersonal skills with ability to grasp new concepts quickly and utilise same in a productive manner.

Work Experience :
Working in WILLS LIFESTYLE-ITC Ltd. (LRBD), as a Customer Associate from Oct.-2009 till date. Customer Associate being the face of the company and the first point of consumer and external environment plays an important role in the system.

Academia :
2006 12th from A.I.S.S.C.E Board
2004 10th from A.I.S.S.C.E Board

Job responsibilities :
- Ensure sale & service process is facilitated to build loyalty of the consumer
- Planning and execution of micro marketing activities at ground level.
- Ensure Visual Merchandising is of the required quality.
- Plan and implement Operation procedures in store to deliver desired Level of consumer satisfaction.
- Ensure timely flow of information to facilitate reviews reporting and initiation of action.
- Impart training to store staff and equip them with the skills to understand and fulfill consumer needs

IT Forte :
Conversant with MS Office, MS Excel and Internet Application.

Personal Detail :
Date of Birth : 30TH Aug,1988
Language Proficiency : English & Hindi
Interests : Listening music and Surfing Internet, etc.

[Guest]

AMAR SINGH MEENA

Career Objective :
To be a part of a dynamic progressive and career oriented
organization that will enable me to contribute at a visionary and global
perspective by displaying leadership and integrity in a growing and learning environment.

Education and Certification :
Ø Sr. Secondary : Passed my Higher Secondary Examination from Tilak
Public Sr. Secondary School, Pilani in the year 2007.
Ø Secondary : Passed from Rakesh Academic Sr. Secondary School, Pilani in the year 2004.

Professional Qualification :
Ø Completed B.Sc in Hospitality & Hotel Administration from IHM Jaipur.

Industrial Training :
Ø Done Six months Industrial Training from Sheraton Rajputana Hotel,
Jaipur, Rajasthan

Extra Co-Curricular Activities :
Ø Participated in various indoor and outdoor competitions at school
level.
Ø Participated in Plays at School Level.

Personal Profile :
Ø Date of Birth : 22th November,1988
Ø Civil Status : Unmarried

Languages Known :
Ø English, Hindi

Hobbies :
Ø Listening To Music
Ø Surfing Internet
Ø Playing Volleyball

Personal Traits :
Ø Honest
Ø Hard work
Ø Sincerity

Date :
Place :

(AMAR SINGH MEENA)