ISMAIL AHMED
Email : ismailahmed66 AT yahoo.com/ismailahmed66 AT gmail.com

PROFEESIONAL SUMMARY:
A Multifaceted talent & result oriented professional with 21+ years' experience in TQM, Quality Assurance, Quality Control, QMS, TS 16949, EMS, OHSAS, Six Sigma, Process Development /Improvements, Manufacturing, Warranty Management, Handling Customer Complaints & Handling of Legal Compliance, BIS product certification (ISI marking)
Management Representative (MR) for IMS (ISO - 9001, 14001, and OHSAS 18001).

Working experience :
Automobile manufacturer & Automobile Ancillaries, Seat Metal, Rubber, Plastic, Furniture, Automobiles services, Lock & Security Products Industries

Major Functional Areas :
TQM
Quality assurance
Quality control
Quality Planning
QMS-ISO 9001
EMS –ISO 14001
OHSAS –ISO 18001
TS -16949
Six –Sigma
SQC
FMEA
MSA
APQP
Balance Score Card
Value Analysis
Value Engineering
Strategic planning
Team management
Customer complaints
Warranty Management
Project Quality Plan
Training
Manufacturing
HR/Staffing
SQIP, STU
VDA

MAJOR CORE COMPETANCIES:
- Design, Create, Implementation and get Certifications for QMS-ISO 9001, EMS-ISO 1400 and OHSAS 18001.
- Responsible for Prepare, Implement and Monitor all the QA/QC Procedures, QC/QA control Plans and Work Instructions.
- Handled, various Measuring Instruments used in Standard Room for Calibration of Gauges, Measuring Instruments & CMM.
- Development new welding Fixture and Corrected various Existing Welding Fixture.
- Steered Vehicles assemble Line Rejection Analysis and Their Corrective Action.
- Steered Monitoring Process /Product and Special characteristics through Process flow, Control plan, PFMEA Control charts, SPC, MSA study and mainly complying APQP and PPAP Requirements.
- Handled Sample Approval Activity, Vendor Quality Rating, and Vendor Assessments.
- Handled to National & International standards BIS, DIN, JIS, ASTM, and SAE.
- Responsible for Fault Diagnosed, Dismantling, Assembling of Mercedes Benz Diesel Engines, Synchromesh Gear box, Compressors and Pump.
- Responsible and In-charge for Spare parts Planning, Inventory.
- Spearheaded Laboratory Testing of Rubber and Plastic and others Non –Metallic items as per Drawings Specification, BIS, BTS and International Standards like DIN, JIS, ASTM and SAE.
- Spearheaded Laboratory Testing of Metallic items and CR, HR Sheets, Spring Steel Wire as per Drawings Specification, BIS, BTS and International Standards like DIN & JIS.
- Spearheaded Testing Performance Characteristics and Endurance rest for all Functional Components i.e. Pressure plate, Brake Booster, Air System, Oil seals, Load sensing Valve, Horn, Shock Absorber, Leaf Spring etc on Test rigs and various Testing Machines as per Drawings Specification.

CAREER GRAPH:
Current Assignments : Sr. Manager QA/QC & MR, Since Sept 2006 - Methodex Systems Ltd –Indore
Led team of 250 members’ : managers, engineers and inspectors & operators.

Noble Accomplishments:
Increase factory turn over at the rate of 30 to 50% /year by upgraded product quality & customer requirements.
Reduction in electric bill 8.33% resulted training & awareness of HSE.
Successfully developed, Implemented, get Certification & sustained and continue improving the requirements of the international standards (ISO 9001; ISO14001; OHSAS 18001) and all subsequent surveillance audits followed with the same improving trends.
Achieve BIS certification of various security products.
Developed new Subcontractors & vendor to achieve company target on time.
Reduce customer complaints from 15% (in 2006) to 0.20% (in 2009).
Trained and educate to executive, engineers, supervisor & operators from various section to perform their work effectively.
Established various management improvement programs training for operators, reduction paper utilization, waste reduction, working condition up gradation etc.
Implementations of Supplier Quality Improvement Program (SQIP).

Previous Assignments (1) : Works Manager Sept 2005 to Sept 2006 - My Car Pvt. Ltd
Led team of 95 engineers, supervisors and mechanics. I was also responsible to oversee the Security Unit as well as the Administration Services comprising of 9 Senior Guard Supervisors/Security Officers and Two Administrators respectively and reports directly to Director.
Noble Accomplishments:
1st time implementation of standards operating procedure (SOPs).
Reduction in repeated customer complaints by 2%.

Previous Assignments (2) : Sr. Engineer Aug 1988 to Aug 2005 - Force Motors Ltd (Formerly known as Bajaj Tempo Ltd)
Working in Different Sections :
- In charge of Material Testing Laboratory, In charge of Performance Characteristics Testing Section.
- Vendor Quality Assurance (Receipt Inspection), Body Shop Quality control Section.
- Final inspection of Vehicle (Quality Assurance), Maintenance Section.
Noble Accomplishments:
First time laboratory Setup for Pithampur Plant to Established in-house Testing Facilities for reducing time and cost by 50%.
Reduction in Warranty cost by 35%.
Develop & modified various test rigs for testing performance characteristics and Endurance rest.
Develop various import substitutes parts.
Reduction in Line Rejection cost.
Reduction in Warranty cost.
Development of 1200nos parts indigenously.
Reduce Rejection Percentage on Assembly Line.
Developed various Gauges for Inspection of Complicated parts.

ACADEMIC CREDENTIAL :
Pursuing Master of Business Admistration (MBA- HRM) from IMS Indore (Final Year)
Six Sigma Green Belt Certified.
DME (Diploma in Mechanical Engineering) from SVP Indore.
BA (Graduation) from DAVV Indore.
Computer Proficiency with use of Window, MS Office, Internet & ERP- SAP R/3.

TRAINING & SEMINAR:
Lead auditor for QMS.
Internal Auditor for QMS, EMS, and OHSAS & TS 16949.
Work Shop Training and Seminar on ISO 9001, TS 16949,QMS, 5-S, SQC, Productivity Enhancement Kaizen, Team Management, Quality Management & QA system effectiveness Safety & EMS.
Operating System ERP > SAP R/3.
Training at Maruti Regional office.

Date of birth : 4th Jan. 1966