Spanco BPO Services Ltd Vashi Mumbai, Gurgaon : call center

[Admin]

spancobpo.com

Spanco BPO Services : SpancoBPO : Vashi Mumbai, Gurgaon : call center

SpancoBPO leading edge customer service support ensures optimal customer service experience for your customers. By bringing together best of breed processes, advanced technological expertise and best people, we ensure world-class customer service for your customers while simultaneously reducing the associated costs.

Manager/Senior Manager - Training
Location Gurgaon

To analyze, plan, design, delivery and assessment of client training initiatives and train the New Hire batches.

Experience: Minimum 4+ yrs relevant experience of Training in Collections & Sales, preferably from a domestic background

Detailed list of responsibilities:

Understand curriculum design methodology and approaches and develop classroom strategies
Manage assigned resources
Ownership of training in the assigned program(s)
Implementation & effective training delivery for new hire
Identify learning needs from the production environment to improve training delivery
Manage transition
Provide delivery support as appropriate during peer training
Identify development areas and additional training needs based on trainee performance and feedback (Readiness Recommendation)
Responsible for Transition Trackers
Be part of calibration and operational team meetings

Apply now >>



Manager/Senior Manager- Business Development
Location Gurgaon
Experience: Minimum 4+yrs relevant experience in Business Development, preferably from domestic background.

Detailed list of responsibilities:

Positioning Spanco BPO services Ltd offerings in the BPO segment
Create database of prospective customer and develop a contact plan
Develop and implement marketing plan & communication plan
Monitor lead generation and sales process
Achieve business target by getting new business
Adhere to budget, sales processes & systems
RFI’s / RFP’s & ROI’s
Profitability Calculation
Goto market strategy

Apply now >>


Assistant Manager / Manager - Finance
Location Gurgaon
M.Com, CA (Inter), ICWA (Inter), ICWA with 4+ years of experience.

Detailed list of responsibilities:

Prior work experience on tally accounting software
Processing of payroll and IT accounting
Vendors payments
Imprest payments
Day to day accounting and voucher preparation
Invoicing and Drs reconciliation
Compliance for TDS, PF, ESI, Service tax
Able to collate and summarize data from tally for MIS
Coordination with auditors
Dealing with Bank
Apply now >>

Team Leader - Operations
Location Gurgaon
Minimum experience of 2+ years in a BPO and 6 months in a team handling role.

Preferably from a domestic BPO background – Collections / Sales(Insurance).

Detailed list of responsibilities:

Ensure team achieves service level targets through implementation of a well –planned strategy
Continuously collect & analyze data that assists in operating process to ensure achievement of service level targets
Supervise day to day operations including reporting , attendance ,requirements & technology related work
Supervise team adherence to schedules, transport rosters & administration related work
Supervise staff motivation
Responsible for the adherence of staff to the company’s Quality System
Participate ,as required, in the recruitment of the CCE’s / Sr. CCE’s

Apply now >>


For HR enquiries
To contact Gurgaon HR team, send us an email at careersgurgaon@spancobpo.com
To contact Mumbai HR team, send us an email at careersmumbai@spancobpo.com

Office Address

Spanco BPO Services Ltd. – Gurgaon
Plot no: 96 – 97, Udyog Vihar, Phase IV
Gurgaon – 122015 , Haryana, India
Tel: 91-0124- 470 6600
Fax: 91-0124- 470 6610

Spanco BPO Services Ltd – Mumbai
Vishwaroop Infotech Park, Above Raghuleela Mall
7th floor, Sector 30 A, Opposite Vashi Station
Vashi, Navi Mumbai – 400 706, India
Tel: 91-022- 4082 3000
Fax: 91-022- 4082 3100

[Guest]

My name is Akhlesh kumar I have done diploma in computer C.O.P.A from Jetking New Delhi

Dwarika.

My contect No. is 09289890836

my is ARVIND INDULKAR working in RAYMOND ltd as fashion designor over 20+years exp in retail lnds my mob .9967600113 email arvindfashion AT rediffmail.com i would like join your co send detail
warm regards
arvind

Hi My name is vijay araskar. I am computer hardware & networck engg.

I would like to join your company .

My mail id is vnaraskar AT yahoo.co.in

Pls revert back.

Hi
My name is Abhijit Behera from Nerul. I have got in total 9 years of experience in operations and Internal Audit. I have also got experience in overseas bank auditing. Please let me know if there is any suitable job for me in your organisation.

Regards
Abhijit Behera
9920779545

HI,i m appliying ofrthe post of Team Leader

dear :- sir i have my own placement i have to tieup with spanco bpo service for domestic process

I wanted to join back office job.
My contact no. 9871632046

i want join in BPO sector
i have five years work experience in telecoms sector

regards:
ALOK-
Email-kumaralok621@rediffmail.com

I would like to apply for the post of c.s.a.

[Guest]

Hi Team,
My name is Teena Thomas, I am looking for job , and I got reference from my friend, so i would like to grab this oppurtunity at your place.

regards,
Teena

[Guest]

i want tie up with spenco gurgaon to placement i have got a placement office my mail id- rajsingh.business.in@gmail.com no-8882083040 dwarka set 19 raj singh

[Guest-IJT]

i want to join kpo of genpact so i am sending my resume for that.
CURRICULUM VITAE

GAURAV AHUJA
B.Pharmacy
GURU KRIPA C-72
Ashok Vihar, ALWAR-301001
Mobile :+91- 9829313363
Phone : 0144-2732113
E-mail : genius.ahuja AT gmail.com

Objective :-
Seeking a position to utilize my knowledge, skills & abilities in the company that offers professional growth while being resourceful.

Academic Qualification :-
Exam Univ/Board Subject Year Percent
10th Raj. Board, Ajmer All Basic 2002 76.00%
12th Raj. Board, Ajmer Science-Bio 2004 63.00%

Technical Qualification :-
Exam Univ/Board Institute Year Percent
B-Pharma
I Year Raj. Univ. Gyan Vihar School of Pharmacy, JPR 2004-05 63.00%
B-Pharma
II Year Raj. Univ. Gyan Vihar School of Pharmacy, JPR 2005-06 65.00%
B-Pharma
III Year Raj. Univ.
Of Health Science Gyan Vihar School of Pharmacy, JPR 2006-07 67.00%
B-Pharma
IV Year Raj. Univ.
Of Health Science Gyan Vihar School of Pharmacy, JPR 2007-08 65.00%

EXPERIENCE:- Joined GlaxoSmithKline on 10th june 2009, and started field work on 6th july, and worked till 27th sept.’09 as a medical representative..
PERSONAL DETAILS :-
Date of Birth : 18 July 1987
Sex : Male
Father's Name : Mr. Baldev Raj Ahuja
Language : Hindi/English/Punjabi
Nationality : Indian
Permanent Address : c-72 Ashok Vihar, Alwar (Raj.) 301001

AREA OF INTEREST :-
- PHARMACEUTICAL SALES AND MARKETING

PROJECT :-
Worked on project "PULSATILE DRUG DELIVRY SYSTEMS".
TRAINING :-
Pursued 2 months successful training in CLINTON PHRAMACEUTICALS, Jaipur.

KEY SKILLS:-
1. Willingness to Learn
2. Workaholic
3. Good Communication Skills
4. Articulated Presentation Skills

HOBBIES :-
1. Reading Books, Magazines & News Papers.
2. Playing Cricket.
3. Traveling

(GAURAV AHUJA)

[Guest]

Mr. AKASH ARUN PADGELWAR
akashp_unlimit AT yahoo.co.in


Career Objective.
To make the strong base in career as well as to bring the strong foot of organization in and
Around the globe.

Educational Qualification

- M.Sc : Microbiology in Aug 2007 with 61.7% From Nagpur University.
- B.Sc : Microbiology & Chemistry in July 2005 with 60%. From Nagpur University
- MBA : Pursuing from IGNOU
Training Program Attended

Completed the 5 days training course of food Safety Management System ISO :22000(FSMS)
at MIT, Mehsana, Gujrat
Gone through the training of GLP, GMP, HACCP, ISO :9000(QMS), ISO:22000(FSMS)

Having good experience of Proper Documentation and records maintaining as per
HACCP, ISO & BIS.

Computer Proficiency
- MS-CIT passed with 89%, Internet Browsing etc...
- Good proficiency in MS Office Word & Excel, PP, Photoshopy, Movie Making. Etc.
- Marathi Typing
EXPERENCE DETAIL
- Total Experience 4 Years
- Name of company & Address : Kolhapur zillha Sah. Dudh Utpadak Sangh Ltd.
B1 MIDC, Tal- Go. Shirgaon,
Dist- Kolhapur ( Gokul Dairy)
- Production of company : Packaged Milk(FCM,CM,TM,DTM), Dahi, Lassi, Butter,
Panir,Shrikhand,Ghee, flavored milk, SMP, WMP

- Designation : Dy. Officer Microbiologist

- Period : Oct 2009 to till date
- Job Profile : Microbial analysis of all kinds of Finished Products that Company
Manufactured, Line studies(milk processing, product Mfg),
Sterility Testing(Storage Tanks, Pasteurizer)
MBRT Phosphatase test,Adultration tests and
Also having an experience of working with,
Morde Foods Pvt. Ltd. A/P Manchar, Tal- Ambegaon Dist- Pune. 410503

- Production of company : Chocolate, Chocolate Products, Various types of Paste, Chips, Slabs, Cocoa
Powder & Confectionary items.

- Designation : Microbiologist +Plant Hygienist

- Period : Sept 2007 to Oct 2009
- Job Profile : Microbial analysis of all kinds of Finished Products that Company
manufactured and Raw Material (SMP, WMP, Whey Powder) .
Food Safety.
Finding Traceability for complaints of rejection from
customers as well internal & Making Trend analysis for all records.

- Professional Skills : Isolation and Identification of microorganisms (Pathogens) from
Products and preservation of pure culture. Air Sampling as well
Swab Test (Hand swab & Equipment swab).
- Microbial Testing : TPC, Yeast and Mold, Coliforms, E.coli,
Salmonella,Shigella, S. aureus, Thermophiles,
MPN etc…and All Microbiological Testing’s learned in Academic
Years.
- Chemical Testing :PH , Moisture, Ash Tests ,Viscosity,Fat,Protien PV, FFA
Cocoa beans testing for acceptance etc

- Laboratory Skills : Working in Laminar, handling of Micropipette, Incubator, Hot air
oven, Autoclave, Brookfield Viscometer, Karl-Fischer (Moisture)
Chromameter (Color identification), Etc...

- Other Skills : Water testing for microbial contamination, Hardness as CaCo3,
TS, TSS, TDS & proper disposal of used Medias,
Verification of Laminar air flow, Autoclave etc.
- Packing Material Analysis : Analysis of corrugated Boxes, Polybags etc…….
(BS, BF, GSM, Moisture etc…)

Project work
- Isolation & Identification of Thermophiles from Cocoa Powder & Cocoa mass.
During Job in same Factory.
- Project Name : Biodegradation of ‘Catechol’ during the metabolism of ‘Tryptophan’
- Project Duration : Last year of P.G.
- Having Academic experience of making Biofertilizer and Biopesticides

Extra Curriculum Activities
Actively participated in accommodation committee in an International second biotech
Congress on Innovation in biotechnology and their applications. Date. Dec. 18th – 21st
2006 at Rajiv Gandhi Biotechnology Centre Nagpur.
Trainings given at worker and Operater level for food safety and hygiene during working period

[Guest]

CARRIER OBJECTIVE
To work in challanging and growth oriented environment where my technical, analytical and persuasive skills can be best use .
NAME : Aniket.D.Mahajan
Email ID : aniketmahajan87 AT gmail.com
Examination
Board/University
Year of passing
Percentage
10th
Maharashtra State Board
2003
46.80%
12th
Maharashtra State Board
2005
-
Polytechnic(1st Year)
MSBTE
2008(Summer)
57.46%
Polytechnic(3rd Sem)
MSBTE
2009(Winter)
57.54%
Polytechnic(4th Sem)
MSBTE
2010(winter)
58.64%
Polytechnic(5thSem)
MSBTE
2010(Winter)
A.T.K.T%
Polytechnic(6thSem)
MSBTE
2011(Summer)
Appeared%
COMPUTER SKILLS :
- Computer Language C, C++.
- Hardware & Networking

[Guest]

Panchatapa Datta ( Roy Barman)
Email : panchatapadatta11 AT gmail.com

Total Years of Experience : 4 years ( Agartala )
Current Industry : Automobile
Current and previous
Functional Area : Customer Service

Previous Location : Agartala,
Current Location : Delhi
Significant Achievements across the career span;
- Having exposure of handling customer service department in Agartala in Hyundai Car show room
- Acting key role between sales, operations and accounts.
- Played a key role in providing Customer a satisfactory service.
Education
- B Sc from Tripura University with Psychology ( Hons) (2003).
Other Qualification(s)/ Certification(s)/ Programme(s) Attended
- Certificate in Computing from IGNOU- 2004
- Certificate in “C” data structure- 2005
- Information Technology Enabled Service- 2005.
Job Experience :
Feb 2004 – Feb 2008 : Panna Hyundai .
(Dealer of Hyundai Cars in Agartala)
Location : Agartala
Designation : Front Office Executive
Job Profile : Direct interaction with the clients, replying to
Their queries, computer operation
LANGUAGES KNOWN []: English, Hindi, Bengali,

[Guest]

my self nikhil arora doing graduation and in final year b.a. From Hindu sabha college. Want to join this organization . And i am working with kochar infotech pvt ltd amritsar from last 1 nd half years..

[Guest]

JAGDISH I. WADI
Email ID : jagdishwadi AT gmail.com
Career Objective :
Based on Determination and analytical skills seeking for a position which will help me to grow while meeting organizational goals.
Educational Qualification :
Examination Institute/College University/Board Result Year
T.Y.B.Sc(Computer Science) M.E.S Piilais College New Panvel, Navi Mumbai UNIVERSITY OF MUMBAI Appearing 2011
S.Y.B.Sc(Computer Science) Second Class 2010
F.Y.B.Sc(Computer Science) K.E.S’s A.P.S. College Nagothane, Roha UNIVERSITY OF MUMBAI Second Class 2008
HSC Kolad High School and Junior College, Kolad MSBSHSE** 52.17% 2007
SSC K.A.E.S Mehendle High School Roha MSBSHSE** 50.93% 2005
TIP :-MSBSHSE**: Maharashtra State Board of Secondary and Higher Secondary Education
Other Qualification :
- MS-CIT passed by 84%.
- NCC Camp for “B cert”, in JNPT Uran, Mumbai.
Project :
- Project name : “PHYSICAL FITNESS GYM”
- Frontend : html, jsp, CSS(Cascading Style Sheets)
- Server side scripting : Servlets
- Validation : JavaScript
- Server : Apache Tomcat
- Backend : Oracle 10g
- IDE : Netbeans 6.9.1
Technical Skills :
- Languages : Html, Jsp, Sevlet, java script(validation’s).
- RDBMS ;: Oracle10 g,

[Unregistered]

How to know about my PF account no. & salary slip ?