Mobile Phone Repair / Service Engineer : Resume CV

[Guest]

CURRICULUM VITAE :
SHWETA BAGGA
E-Mail :-sh_tu3 AT yahoo.com, Sbshaksis763 AT gmail.com

Career Objective :
To work in a Challenging environment as an active member of a team towards accomplishment of organization goals.

TECHNICAL SKILL :
HARDWARE :
GSM & CDMA Technology Attention
L0 (Software Related) , L1, L2
CDMA & GSM Technology
CDMA & GSM MOBLIE PHONE, L0 (software related), L1, L2

Experience &Knowledge :
- Presently working in Himalaya Convent School as a English faculty teacher in Roper from august 2010 till date
- 7 Month experience with M/s NOKIA CARE CENTRE as a CENTRE MANAGER IN SEC 35 FROM JAN 2010 to July 2010
- 1 year experience with M/s. Adonis Electronics Pvt. Ltd. Service provider of Benq (GSM), Kyocera (CDMA), Pantech (CDMA) & ZTE(CDMA & GSM) , TCL (CDMA) , ROSE TELECOM (CDMA),FLY (GSM), AXESSTEL(REL. PCO PHONE ),ONIDA (GSM) , BLEU(CDMA),CHIVA (TATA),MOSERBEAR(MP3 & MP4 Players),NEW LAUNCHED TATA (EPIVALLEY,PHOTHON & PHOTHON +),& RELIANCE DATA CARDS(MG880,MG880+,AC8710),VOICE(CDMA & GSM)in CHANDIGARH SINCE JAN 2009
- I have 1 year’s progressive experience & hands on Mobile Egg.
- Management of Company Centre Quarries about Technical Support & Material Management at Branch Level.
- I have good understanding of all aspects of technical mobile repairing parts & Spare call center including the training & Company Software Web CRM.
- 3 month experience in lakshmi industry as a IT Manager in khamanoo situated in Ludhiana road
- 3 month experience with international customer care as a customer care executive in chd

Brief Profile of the Job :
1. Managing the service center of Chandigarh, Co-ordination with all engineers , development and implementation the idea for smooth working & Maintaining & Enhancing the spare parts
2. Coaching &Training the Engg.for Technical development & providing regular progress Follow-up & Reporting to Circle Head.
3 Specialized in service of Kyocera, Benq, ZTE, TCL, VOICE, MOSERBEAR, DATA CARDS (RELIANCE &TATA), ROSETELECOM, FLY MOBILES, AXESSTEL, and PENTECH MOBILES,NOKIA MOBILES
4 Specialized in service of AXESSTEL (PCO PHONE WITH REL...), ZTE FWP829, FWT 826,WP825,WP825(26),C310 (PCO PHONE), landline products with Reliance..
5 Handling Technical Complaints of all MOBILES.
6 Handling MIS of all mobiles and other onida product
7 Handling Customer queries regarding mobile
Doing Activities Of L0 (Software Related) L0, L1,L2
8. All Models Software related problem.
9. Handling other reports of service center.
10. On Line entries of all mobiles complaints.

Qualification :
1 10th from C.B.S.E Board with 80% Marks.
2 12th from P.S.E.B. Board with 60%Marks (additional of ENGG COLL).
3 1st Division Diploma in Electronics & communication engineering from Chandigarh College of Engineering and Technology, sector 26, Chandigarh in 2008

Technical Qualification :
1 Three years diploma in “Electronics & Communication Engineering” from, Chandigarh College of Engineering and Technology, sector 26, Chandigarh with 70% marks in 2008
2 Pursuing Bsc(IT) (final year) in chd from PTU(CHD) university

Training & Development :
2 Two weeks Training at BSNL Substation, Sector 37, Chandigarh.
3 Two weeks Training at SASE(Research & Development) about sensors, Sector 37, Chandigarh
4 Two weeks Training at BSNL(basic dialing),Sector 34, Chandigarh
5 One month Training at sareen techno for making the knowledge of different types of project as well as their basic structure, Sector 44, Chandigarh
6 I got 35th rank in all over Punjab in jet entrance test.

Computer Qualification :
1 Three months Diploma in MS WORD, MS EXCEL, Basic Knowledge of Computer (with additional of net).
2 I.T Skills of Microsoft access, excel, word, PowerPoint and office, e-mail and knowledge of internet
3 Interacting with people of different cultures and lifestyles

Personal Details :
Date of Birth : 3rd Nov 1988
Marital Status : Single
Hobbies : Listening Music, Reading Books, Manage all work at One time
Language Known : English, Hindi, Punjabi
Sex : Female

Date :28 OCT 2010
Place :ROPAR

(SHWETA BAGGA)

[Guest]

Curriculum Vitae :
Pratap. S. Nagvekar,
E mail : pratap_nagvekar AT yahoo.co.in

Educational Qualification : From D.V.S. Passed S.S.C. in March 1999
from Goa Board.

Computing Skills : Operating System Windows 98/XP.

Extra Curricular activities : Internet browsing, Playing & watching cricket and TV.

Work Experience in Mobile Phone :
Organization : MAGNUM ELECTRONICS (mobile shop) Calangute Goa.
Address : Near Plaintain Leaf Restraurant, shop no.14, Naika Waddo
Calangute – Bardez, Goa.
Duration : 01st July 2003 to 31st June 2004.
Designation : Mobile Hardware & software Technician & Mobile sales boy.

Organization : DOLPHIN MOBILE REPAIRING & ACCESSORIES SHOP.
Address : Karekar Building, shop no.3. Opp. Laxminarayan Temple,
Mapusa – Bardez, Goa.
Duration : 1st Oct 2004 to 31st March 2005.
Designation : Mobile Hardware & software Technician & Mobile sales boy.

Organization : LAWZI GROUP
Address : Sana’a – Main office, Al-Qeyda st. near saba traffic station.
Sana’a, Yemen.
E-mail : lawzigroup.com

Duration : 5th Dec 2005 to 20th May 2008
Designation : Mobile Hardware & Software Engineer for Nokia, Motorola & Siemens.

Organization : LT MOBILE ALAWZI GROUP
Address : Sana’a – Main office, Al-Qeyda st, near Saba furniture, Opp to Maximum Telecom,
Sana’a Yemen.
Duration : 16th April 2009 to till date.
Designation : Mobile Hardware & Software Engineer for chaina mobile.

Duties and Responsibilities :
Repairing of Mobiles phones GSM and CDMA & Replacing LCDLENS.
Downloading and installing the latest version of Softwares (datapakages, MCU and service softwares for DCT3 and DCT 4, and BB5 PHONE.
Up-gradation of Software (Phoniex, Wintesla , JAF & UFS), Installation of Software Phoniex, Wintesla , JAF, UFS,MARTEX, RSD LITE & SPIDERMAN. And LT MOBILE PHONE.
Maintaining the spares parts and accessories stocks as per the requirements.
Ensuring the full satisfactions to the customers as per the commitments.
Maintaining the daily repair activities along with the revenue generated on a daily basis
Placing an order for the required equipments, spare parts on a monthly basis.
Maintaining the documents and cleanliness of the service center on a daily basis.
Capable of maintaining and operating equipments used in mobiles repair industry.
Upgrading the knowledge of latest trend and technologies used in the telecommunications through the internet.
Removing and Replaysing any ic as MTK, POWER IC, TELECOM, CPU & ALL Ic.
Working in branch as a Senior Technician for mobile Repairing & Downloading
Softwares in or out of warranty.

Work Experience in Hotels :
“SILENT RETREAT GOA” work as a “Room Boy” in Housekeeping Department
From 01st Oct 1999 to 30th April 2000.
“TAJ HOLIDAYS VILLAGE GOA” work as a “Junior Resort Attendant” in the
Housekeeping Department from 1 April 2001 to 15 June 2002.
“NIZMAR RESORT – GOA work as a “Room Attendant” in the Housekeeping
Department from 10th July 2002 to 30th April 2003.