www.aegisbpo.com Aegis Ltd Gurgaon : BPO Voice Process

[muthukalee]

BPO-Voice Process

Job Description :

1.Urgent Requirement for Voice Process (Bengali / Oriya / Punjabi / Nagamese)

2.We are hiring 12th Pass, Undergraduates, Graduates ( No B.E. / B.Tech) & Post Graduates (should not be MBA / MCA/ M.Tech)

3. Freshers or Telesales or Call centre experience.

Location : Gurgaon

Desired Candidate Profile :

Urgent requirement for Customer Care Executives-Voice Process
Salary- 7,500k per month

Experience : 0 - 5 Years

About us :
As a leader in customer care and acquisition for over three decades, Aegis has a track record of introducing process and technology innovations. Today, several Fortune 500 clients trust Aegis to manage their customer interaction, back office and other routine business processes. Aegis’s culture is unique in terms of recognizing its employees as the foundation of its success. We invest in our people because we recognize their importance in our partnerships with clients.

Contact us :
Aegis Limited
Essar House, 13th Floor
11 KK Marg, Mahalaxmi
Mumbai 400034
Maharashtra
India
Phone : +91 (22) 6660 1100
Fax : +91 (22) 2354 4490
chandra.jaiswal@in.aegisglobal.com
http://www.aegisbpo.com
http://www.aegisbpo.com/career.aspx?...d=OZCcVOb7N4Q=

[Guest]

hi... This is Baljeet singh and I have completed graduation(B.A). I am willing to with b.p.o industry so pl give me an opportunity to work with you gyes.
Hope i will get a reply..
,

[Guest]

I wants a callcenter jobs in bpo sarvice.i have 6 months exp. In bpo.nd 6 months exp.in penasonic nd now i doing job in penasonic.

[Guest-IJT]

Dear Sir/Madam,
Good Afternoon
I have attached my updated resume for your reference for the post of Executive.
Please contact me ifatall my resume fulfils your job requirement.
Looking for your favorable reply.
Thanks & Regards
Vaishali R Chaudhari
R E S U M E
Vaishali R. Chaudhari
Email Id : vrc102 AT gmail.com
CAREER OBJECTIVE
To establish myself as an outstanding personality, with aptitude for learning and innovating with complete dedication for a mutually beneficial association.
Professional Skills :
- Proactive, “take-charge” professional, capable of handling a wide range of administrative functions and consistently producing top-quality and timely work.
- Excellent Interpersonal and team skills
- Excellent Communication skill
- Highly Hard Working and Motivated.

Professional Experience :
MOLIPS (back office of MOL) - October 2006 to June 2010
Sr. Executive (Export Documentation)
- PCC (Pure Car Carriers) Creating PCC Booking & Manifesting B/L
- Focal Point for All India SI’s
- Handling responsibilities of Team leader and Sr. Manager in their absence.
- Manifesting & Auditing US & Non US B/ls
- Vessel Doc lock
- Co-ordinating with front office
- Establishing and maintaining excellent working relationships with customer and employees.
KDR Industry - July 2006 to October 2006
Export Executive (Documentation)
- Preparing Pre and Post Shipments documents (invoice, packing list)
- Co-ordinating with clients & Preparing sales invoice
- Follow up with freight forwarders for sailing on the immediate vessel.
Akshand Garments - February 2004 to July 2006
Export Executive(Documentation) :
- Preparing Pre and Post Shipments documents (invoice, packing list)
- Entering of purchase bills, payments, sales invoice, petty cash, expenses etc
- Follow up with freight forwarders for sailing on the immediate vessel.
- Co-ordination with factory for examination, stuffing and sealing the container
Academic Profile :
- S.S.C : Mumbai University : March 1996
- H.S.C : Mumbai University : March 1998
- BA : Mumbai University : March 2001(Economics)
- Diploma in Export & Import Management for 2006/07 from Indian Merchants of Chambers
Achievements :
- Won 2nd price for Short put in Inter Sub Urban School Competition
- Won 2nd price for Discuss Throw in Inter Sub Urban School Competition
- Won 1st price for Javelin Throw in Inter Sub Urban School Competition
Personal Details :
My strengths : * Willingness to learn new things.
: * Believe in team work.
: * Hardworking & Shoulder responsibilities.
: * Loyalty and honesty
Languages known : English, Marathi, Hindi.
Special Interest :
- Fabric Painting
- Candle Making

Looking for a career in export/import, which is performance based thereby providing me, an opportunity to play a meaningful role in shaping future of the organization.
(Vaishali R. Chaudhari)

[Guest]

PRIYADARSHINI MISHRA
M.B.A (HR)
E-Mail : priyadarshini_82mishra AT yahoo.com

CAREER OBJECTIVE
To secure a rewarding assignment to lead an organization to its next level through skillful management and by motivating, training and supporting the team to achieve higher standards of performance there by fulfilling my personal goals itself.
EXPERIENCE SUMMARY
- Over 3 years of experience in the field of Operation and HR.
- Summer Project Training at NALCO, Corporate Office, BBSR on “HR Policies of NALCO” with emphasizing on Recruitment policy of NALCO .
WORK SUMMARY
- Worked as Customer care Executive in Live Wire Call Center Services (P) Ltd, New Delhi(From Oct 2004 to Dec 2004).
- Worked as Executive (HR & Admin) in HERALD OVERSEAS (P) LTD, BBSR (From Jan 09 to Feb 11)
- Currently working as Executive (HR & Admin) in Indian Technomac Company Ltd., Paonta Sahib (From Mar 11 to till date.)
CURRENT JOB PROFILE

EMPLOYEES ADMINISTRATION : Such as Man Power Planning, Recruitment, Selection and placement, Training, Maintenance of Personal file & Employment Records, Wages/ Salary Admn..
DISCIPLINARY PROCEEDINGS/ INDL. RELATIONS : Identifying habitual/Chronic absentees and low Performer, Conducting domestic enquiries, attending day to day labour problems.
WELFARE FUNCTIONS : To look after employees welfare functions as required under Factories Act 1948 such as Canteen, Drinking Water, Washing Facilities, Rest Room, Medical Facilities, Annual Medical Checkup, Ambulance Service, and providing employees transportation, Group Insurance/Med claim etc..
FACTORY GENL. ADMN : To look after factory general administration such as security arrangements, house keeping, gardening, guest house maintenance, reception of guest/visitors, office furniture, stationary & printing.

SAFETY : To look after safety of employees as well as company property by taking preventive measures such as imparting periodical training on general safety awareness, usage of personnel protective equipments, on the job safety, preparedness for handling emergencies and material handling etc..

TIME OFFICE MANAGEMENT : To managing Time Office activities as daily maintain Attendance registers, Muster Roll 12, OT, Leave and Time Office software.

SCHOLASTIC PROFILE

QUALIFICATION INSTITUTE BOARD/UNIVERSITY CLASS YEAR OF
PASSING
MBA (HR) IBCS BPUT 7.6 CGPA 2006-08
B.Sc (Bot) Hons. R.D Women’s
College Utkal University 1st class with Distinction 2004
10+2 (PCBM) Rajdhani College C.H.S.E 1st Class 2001
10th D.A.V Public
School C.B.S.E 1st Class 1998

COMPUTER LITRACY
- Microsoft office
- Internet
PERSONAL ATTRIBUTES
- Strong communication and client management skills
- Ability to deliver under pressure and balance performance
- Strong team building capabilities with the ability to work
- Create a culture that promotes performance, transparency and participation
- Ability to grasp new technology and tools quickly.
- I excel on new challenges and meet the deadlines of the assigned task with good quality deliverable..
HOBBIES
- Painting
- Listening to Music

[Guest]

Riya Singh(princy)
E-mail : rhea.singhh04 AT gmail.com
Location Preference : Ready To relocate any where
Seeking a career with leading corporate of Hi-Tech environment with committed & dedicated people, which will help me to explore myself fully & realize my potential. Willing to work as a key player in challenging & creative environment. Action-oriented with strong ability to communicate effectively with technology, executive,& business audiences
________________________________________
CORE QUALIFICATION
Administrative Skills, Hard-worker,
Business Development, Communication Skills,
Multi-unit Operation Management,
WORK EXPERIENCE
- Worked with SPANCO BPO Telecom Industry in Inbound process as a C.C.E,posted in D.Dun.
Responsibilities
- To check and updating all the queries concern with the customer and give them solutions.
- Concern with incoming calls n make solution for customer satisfaction.
- Communicate with customer and resolves their problem and give them feedback.
- Worked with IIBM India in Admin Department as a MBA Co-Ordinator.posted in Meerut.
Responsibilities
- Communication management : keep track of incoming and outgoing mails/letters/fax/courier.
- Handling complaints create and modify the document using microsoft office and internet.
- Data resource management of all the students and send daily reports regularly to senior staff
and students too.
- Mark mail to the candidate regarding their study material, fee structure/course fee and dispatch
the all material related study.
- Preparing the monthly reports.
ACADEMIA
- Completed Graduation (B.com) from HNBG University.
- Completed advance diploma in computer hardware and networking from shokeenda institute.
- Intermediate (NIOS Board) from n.o.s,dehradun with IInd.
- High School (CBSE Board) from s.g.r.r with IInd.
TECHNICAL SKILLS
Operating System Win98,WinXP
Database MS-Access
Web Technologies HTML,Internet
Office Suits MS-Office
IT SKILLS
- Well versed with the concepts of MS Office (Excel, Word, and PowerPoint), Outlook Express, Internet Explorer.

[Guest]

we will be happy the working with u

[Guest]

M. Silambarasan
E-mail : simbul.l61 AT gmail.com
Objective : Aspiring to work in challenging environment and to have an edge with others. Intend to build with sincere committed and dedicated people who will help me to explore myself fully and realize my potential.

3 years of Experience in Customer Support Executive
EDUCATIONAL QUALIFICATIONS
- PUC (Cs E B A) PES College, Mandya - March 2007
- SSLC from EX – Municipal High School, Mandya – March 2005.
COMPUTER SKILLS :
- Operating Systems : Windows 98/ 2000/ XP/ 7
- Packages : MS Office (MS Word, Power Point, Excel)
PROFESSIONAL EXPERIENCE
- Customer Support Representative
G7 Tech Solutions Pvt. Ltd,
Bangalore – Sep 2008 – May 2009.
- Senior Customer Support Executive.
Integrated Software Solutions Pvt. Ltd,
Bangalore – July 2009 – till date.
EXTRA CURRICULAR ACTIVITIES :
- Keen Interest in Sports
- Foot Ball Champion
STRENGTHS :
- Capable of handling additional Responsibilities
- Strong belief in hard work and honesty
- Interested in learning new things
DECLARATION
I hereby declare that all the information’s provided in this resume are true to the best of my knowledge.
Place : Bangalore

(M. Silambarasan)

[Guest]

Email ID : vijaykargeti AT gmail.com
Career Objective :
To work in a competitive and challenging environment so as to contribute best of my ability. Knowledge and experience towards
The growth and development progressive organization.
Education Qualification :
Intermediate from C.B.S.E Board in 2012
Matriculation from C.B.S.E Board in 2009
Persuing Graduation from DU
Professional Qualification :
Diploma in Computer Application from CIAT Computer institute.
Skill Sets :
- Specialization in Handling customer’s complaints & resolving
Them honesty.
- Quality inspection.

Work Experience :
3 months Experience with TATA BPO as a Customer Care Executive.
- 1 Year Experience with EAGE SHOPPING PVT. LTD. as a Telesales Executive. Inbound and outbound process
Personal details :
Full Name : Vijay Kargeti
Father’s name : Mr Gopal Dutt Kargati
Date of Birth : 27th Oct 1993
E-mail : vijaykargeti AT gmail.com
Maritial status : Unmarried
Sex : Male
Language known : English, Hindi
Interests & Hobbies
Listening Music
Photography
Playing Cricket & Traveling
Place :
Date :
(Sincerely Yours)
WANT JOB