Taj Hotels Resorts & Palaces Chennai : Guest Relations Executive

[muthukalee]

Designation : Guest Relation Executive

Job Description :

* Up to date information is collated on VIP arrivals expected for the day.
* Guest History Cards are collated.
* Knowledge is up to date on Hotel facilities, functions and other tourist information, so as to give correct information to guests.
* All necessary facilities have been provided to VIP rooms such as fruits, flowers, cookies, bar and stationery.
* Personalised stationery of VIP’s is ready well in time.
* Guest requests are complied with to their satisfaction.
* Instant reservation facility is provided and followed up promptly for reservations in all our hotels.
* Ensure all expected arrivals are properly pre-registered with correct rates and address.
* Ensure rooms are blocked as per the booking and personal preferences of the guest.
* All guests are met on arrival and escorted to their allotted room.
* All guests are met on their check out and relevant feedback taken and passed n to the management.
* Guests are called up atleast once during the course of the day, to ensure that they are having a comfortable stay.

Desired Profile :
BSc / Diploma in Hotel Management with atleast 2 years of experience with good communication skills.

Location : Chennai

About us :
It began on December 16, 1903, when Jamshetji Nusserwanji Tata opened Taj’s first hotel, the Taj Mahal Palace & Tower, Mumbai. This grand hotel epitomized a philosophy that still holds true today : provide impeccable service and unparalleled facilities so every stay is a memorable one.

Contact us :
Taj Hotels Resorts & Palaces
Oxford house, 2nd floor,
15/17 N.F. Road, Apollo Bunder,
Mumbai 400 001 India.
Phone Nos. : 022-66651221, 022-66651212
E-mail id : taj.careers@tajhotels.com
http://www.tajhotels.com

[Guest]

CV - for the Position : SEEKING FOR SUITABLE POSITION IN LAUNDRY DEPARTMENT.
To be a part of a creative team whereby my acquired skills and knowledge are put into use, thus contributing to the enhancement and productivity of the organization. As I have come to understand through The Leading News Dailies /Online Advertisement that there are opening for Laundry Department positions in your reputed upcoming new hotel / hotel and I wish to offer myself as a candidate for the above mentioned opening and submit my CV for your kind perusal.
Please find my mail attachment in MS Word format of my CV seeking for above mentioned Position based on my education / experience. In the event of my CV is approved by the management, I can be called for a personal or online discussion, as I am looking for an opening to prove my skills and caliber.
I am holding position as Shift In charge with KHALIDIYA PALACE RAYHAAN by ROTANA – ABUDHABI United Arab Emirates. As a Shift Leader in Laundry Department –Reporting to Director of Laundry from : February 2010 to Current Date (Having come on vacation & presently available in Chennai at my above mentioned address)

I hope my above CV will meet your approval and eventually if I am given an opportunity to render my services in your esteemed organization. I assure your good self of my capability potential in promoting business of your expectation and in the mean while thanking you in anticipation of receiving your favorable compliance that I await most eagerly.
RESUME
Willing to Relocate anywhere in the World

P.X.DEEPAK

Sdeepak.1987 AT yahoo.com
Favorite Pursuits
- Surfing the net
- Listening music,

ABOUT MYSELF
Born and Brought up and hailing from Chennai, South India, Passed my schooling from Chennai. Father and General Manager. Mother a Housewife. Having One elder sister. Myself being second Born in the family. Started my services from scratch as a Laundry Asst and grew to the position of Shift Leader Level with a rich experience of over Five years, through hard work and sincerity.
OBJECTIVE
To pursue highly challenging career where I can contribute to the organizational goals there by simultaneously acquire new technical skills; contribute constructively to the organization's growth and strength.

EDUCATION QUALIFICATION
-
HIGH SCHOOL – ALFA MATRICULATION HIGHER SECONDARY SCHOOL
MUNDIAMMAN NAGAR
CHENNAI

SPECIALIZATION

- LAUNDRY * HOUSEKEEPING
AREAS OF INTEREST
LAUNDRY
OPERATIONS
HOUSEKEEPING
STRENGTH
- I believe in smart working rather than hard working.
- My commitment and sincerity will be the key for my success.
- Integrity towards organizations its norms, beliefs and policies
COMPUTER SKILL SET
- Operating Systems : Excel & Windows 2000
- Well versed in Hotel Laundry Software Packages
KNOWLEDGE and SKILLS
- Monitor complaints & take measures to ensure complaint free operations.
- Maintain excellent external contacts
- Implement & monitor the Performance management system in the hotel.

- progression plans in coordination with House Keeping Department.
- Ensure imparting both technical & attitudinal training to all employees.

- Ensure the Staff cost & other related expenses are within the established norms.

- Responsible for compiling the hotel Capital & Operations budget

- Maintain high standards of hygiene & sanitation in & around the unit.
- Recommend & review up gradation of hotel facilities, products, equipments & services.

- Ensure compliance of statutory requirements of the hotel.

- Perform related duties as required. The position description in no way states or implies that these are the only duties to be performed by me occupying any position.
As I will be required to perform any other job-related as assigned

E X P E R I E N C E
EXPERIENCE FIRST : Was employed with The PARK Hotels. Chennai South India .As Laundry Attender – Reporting to Laundry Manager from: January 2005 to February 2007.
EXPERIENCE SECOND : Was employed with MIRAMAR ALAQH BEACH RESORT – FURJIAH - United Arab Emirates. As a Laundry Valet in Laundry Department – Reporting to Laundry Manager From: March 2007 to September 2008.
EXPERIENCE THIRD : Was employed with HYATT REGENCY – DUBAI United Arab Emirates. As a Marker Checker in Laundry Department – Reporting to Laundry Manager From; October 2008 to December 2009.
CURRENT POSITION : Presently Employed with KHALIDIYA PALACE RAYHAAN By ROTANA – ABUDHABI United Arab Emirates. As a Shift Leader in Laundry Department –Reporting to Director of Laundry from: February 2010 to Current Date (Having come on vacation & presently available in Chennai at my above mentioned address)

I believe in the following :
Peace of Heart : Without any good can make us happy with it every trail; even the approach of death can be borne by us.
I Believe : In authority as a means, in liberty as a means, but in charity as an end.
Courage : Strengthen my steps stay steed fast and firm against the storms that will not fail to break upon me, keep myself from despondency.
Pursuit : Of Knowledge, they are my only consolation, but they are indeed very beautiful.
Positive Thinking: Planning, Achieving, Trustworthy and confidence are the personality that is been with me wherever I go.

[Guest]

CURRICULAM VITAE
Kamal Bisht
Email : kamalbisht42 AT gmail.com
CAREER OBJECTIVE
To acquire a position that allows me to utilize my experience, knowledge and skills in networking
and hardware.
ACADEMIC QUALIFICAION :
- 10th Passed from C.B.S.E Board.
- 12th Passed from C.B.S.E Board.
- Pursuing for B.Com (Pass) 2nd year from Delhi University.
ADDITIONAL QUALIFICATION :
- Basic computer knowledge
WORKING EXPERIENCE :
- Fresher.

[Guest]

Rohit Anand: resume for front office or tourism job.

[Guest]

I am looking for supervisor job vacancy.