TeleCaller Kolkata : www.eoctagon.com Octagon

[muthukalee]

eoctagon.com

Current Openings

* Tele Callers (Sales Campaign)

* Web Designer

* PHP Developer

* SEO Specialist

* Tester

* Account Manager

For all above positions please send your resume and a cover letter in plain text format to ebl.career@ebusinesslook.com

Octagon is an equal opportunity employer.
All openings are for full-time positions unless otherwise indicated

About us :
Business process outsourcing (BPO) is increasingly the strategic choice of companies looking to achieve cost reductions while improving service quality, increasing shareholder value and focusing on core business capabilities.We are a leading BPO company providing a wide range of voice-based and back-office services to clients in USA, UK and Canada. We work with our clients to reduce their overall cost of operations by 40-50% while maintaining quality and decreasing turnaround time.

Contact us :
Octagon
Plot XI-16, Block EP & GP
Sector V, Salt Lake
Kolkata 700 091
Tel : +91 33 2357 4901/4902
FAX : +91 33 2357 5550
http://www.eoctagon.com

[Guest-IJT]

Name : BINAY KUMAR ROY
Email : binay.roy AT rediffmail.com
Designation / Skillset : ASM/SALES MANAGER/TEAM MANAGEMENT
I Highly motivated professional with extensive experiance in retail banking,personal loans,credit cards,mutal fund.and insurance sector
etc.

Resume :

PROFESSIONAL EXPERIENCE
v I am a highly motivated professional with extensive experience in retail banking domain.
v I have more than 13 years of experience in areas of retail banking, personal loans and credit cards and Insurance sector.
v I have worked for reputed organizations like IDBI bank, DCB bank, HSBC, Standard chartered bank, etc.
ACHIEVEMENTS
v While working with HSBC he received monetary awards and appreciation letter.
v Got the award of Best Team Manager while working with DCB in 2003-2004
v Increased the productivity of sales teams
v While working with DCB set up the entire sales channel, including sales executives, Telecallers, back office.
EDUCATION
v Course : Post Graduate Diploma in Business Management
Marks / Division : 1st Division (68%)
Institute : Indian Institute of Management Studies Madras.
v Course : Diploma in Business Management
Marks / Division : 1st Division (61%)
Institute : Indian School of Labour Education
v Course : Diploma in Computer Application and Data processing
Marks / Division : 1st Division (60%)
Institute : LCC Kolkata.
v Degree : Bachelor of Arts
Marks / Division : 2nd Division (46%)
University : Hindi University, Allahabad.
PROFESSIONAL HISTORY
Position : ASM
Organization : AVIVA LIFE INSURANCE COMPANY INDIA LTD.
Duration :31st July 2009 to till date.
Job Description : Heading the DSF channel Baruipur garia Kolkata.
Major Activities : a)To have a good sales team (FOS) b)To do micro marketing actvity c)Ensure Proper Tracking Of FOS d)Motivate the sales team to perform
To increase Book Size of Branch.
To increase the customer Base of the branch
Manpower and compliance-proper hiring,traning,control attrition,ensure all compliance related guidance are adhered to.
v Position : Senior Team Leader (Grade-II)
Organization : IDBI Bank-Sales Plus (Personal banking)
Duration : 26th July 2005 to 30th July 2009 .
Job Description : Heading the Suburban Area (Dumdum & KHARDA Branch). Responsible for achieving sales targets for
liability products and third party product like mutual fund,insurance,demat account for above mentioned branch
Sales Planning:
1. Market Prioritization based on area potential, customer
profile and market feedback.
2. Manpower Planning
3. Setting targets for sales teams
4. Devising incentive schemes and organizing contests for
executives.
5. Coordinating with branches regarding Account Opening
and Documentation.
6. Implement mechanisms to productivity of each sales
personnel in the region
7. Monitor the quality of sourcing of products to evaluate
needs of the sales teams
8. Derive insights to competitor sales activities and
effectively counter the efforts.
9. Continuously provide feedback to Regional Sales
Manager of the acceptance of the products in the
Market and suggested changes that could provide impetus to the sales efforts.
10. Monitor the depth of all relationships acquired. Achieve the maximum “share of wallet” for each Customer acquired by the sales team.
11. Continuously upgrade and innovate sales techniques to maximize productivity.
Position: Team Manager
Organization: Development Credit Bank (Retail Banking), Shakespeare Sarani, Kolkata -17 , Goal park, Kolkata.
Duration: 1st November 2003 to 25th July 2005
Job Description: Heading the Kolkata division for DCB as Team Manager. Responsible for
achieving sales target for Liabilities products ,third party product and cross selling in Kolkata Region for two branches.
Sales Planning:
1. Market Prioritization based on area potential, customer profile and market feedback.
2. Manpower Planning
3. Setting targets for branches and sales teams
4. Set business performance standards for acquisitions and cross sell
5. Monitor the quality of sourcing of products to evaluate needs of the sales teams
6. Derive insights to competitor sales activities and effectively counter the efforts.
v Position: Senior Sales executive
Organization: Associates of HSBC, Pace commercial (Credit Cards Division & Personal Loan), 7/1, Lake Terrace, Kolkata-29
Duration: 24th august 1999 to 31st October 2003
Job Description: Worked as Senior Sales executive for two years. Obtained appreciation letter with monetary award from HSBC (Copy Enclosed), subsequently promoted to Assistant
Manager. Worked as a Assistant Manager for 2 years
Responsibilities:
1. Developing various promotional strategies. Recruitment of various marketing executives for road shows, business opportunity presentations, etc.
2. Business development through the retail and direct marketing channels and database management. Corporate and individual business presentations.
3. Handling Customer specific issues and after sales support.
4. Operations and HR management handling of a team of 20 financial consultants, segregating their business targets and ensuring proper implementation of sales plan.
5. Handling HR issues of the various team members, motivation training, inter personal conflict handling, etc.
v Position: Sales executive
Organization: Associates of Standered Chartered Bank Limited, 81/A, Motilal Nehru Road, Kol-29
Duration: 03/02/97 to 23/08/99
Job Description: Worked as Sales executive, Handling of credit cards, saving bank accounts and fixed deposits I hereby declare that all the details furnished above are true to best of my knowledge.
__________________________
Binay Kumar Roy
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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4282177
Date & Time : 21st Jun 2011 3:26 PM (UTC)
IP Address : 14.99.23.61
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