Customer Support Executives
Job Code : (VIL/ Website/CSE)
Location : Delhi
Qualification & Experience
Engineer / Science Graduate/ Diploma with an experience of 2-3 years in domain registration and hosting with good communication skills.
Job-Profile:
[LIST][*]Call logging, Classification, and prioritization and Maintaining Call Registers. Tracking Calls to Resolution. Generating Call Reports.
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[LIST][*]Configuring, Maintaining & troubleshooting of Software. Creating users and giving proper rights to them. Configuring and publishing different types of software on server and also administration of server for different issues.
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[LIST][*]Providing Desktop support for Operating Systems like Windows 98, Windows XP and Windows 2000 professional. Installation of various software. Troubleshooting of various hardware related problems. Configuration and troubleshooting mailing account in MS Outlook and Outlook Express.
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[LIST][*]Knowledge of remote Mail, Internet access software like FGR, Cisco VPN. Maintaining and updating the inventory file of all the IT asset. Coordinating with different vendors for various issues.
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[LIST][*]Coordinating with Database Administrators to provide support for all Database related Issues.
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[LIST][*]Proven ability to overseas all marketing, advertising and promotional staff and activities.
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About Us :
Visesh Infotecnics Ltd. is today, a mature and fast growing company committed to providing reliable and cost-effective I.T. solutions to organizations globally. Emphasis on quality, world-class human resources and cutting edge solutions drive its commitment. With a successful track record of serving the most demanding customers, Visesh can bring you the benefits of working with a partner with software skills, networking expertise, project management experience and domain knowledge in every aspect of Information Technology. Visesh has a state-of-the-art software development facility at Bangalore India's Silicon Valley and another one at Gurgaon the I.T. hub south of the Capital City of New Delhi. Apart from these we have our ASEAN base at Bangkok, Thailand, with a large strength of software and networking professionals
Contact Us :
Visesh Infotecnics Limited
508, Arunachal Building 19 Barakhamba,
Connaught Place,
New Delhi-110001
Ph:+ 91 - 11 - 47613300
Email : careers@viseshinfo.com
Website : http://www.viseshinfo.com