Marketing Coordinator Chennai : www.cavinkare.com

[muthukalee]

Position : Marketing Coordinator

Location : Corporate Office - Chennai

The Objective : The Objective of Cavinkare’s Recruitment is to have the Right Person at the Right Place and at the Right Time.

A management Career Path is not a straight line. Nor is it the same for everyone. Yet all management career paths have a starting point. All have milestones along the way. It takes a lot to build a Career. At CavinKare you get lots of opportunities to get to the top. What makes us different is that, you ‘enjoy working’ while you get there.

Responsibilities :

* The incumbent should have good computing skills.
* Should have experience in SAP.
* The incumbent should be able to coordinate with regional offices and collate data.
* The incumbent should be able to prepare MIS reports.
* The incumbent should be able to do secretarial work and filing of documents/papers. The incumbent should also keep track of budgets.
* Should have good communication and interpersonal skills.
* The incumbent should have a positive mindset with a passion to perform well.

Requirements :

* Graduate below 30 years of age with 2-4 years of Marketing Co-ordination experience preferably from FMCG industry.

About us :
In 1983 with a single product, CavinKare started out as a small partnership firm. The Company that began its journey as Chik India Ltd was renamed as CavinKare Pvt. Ltd (CKPL) in 1998. With innovative Entrepreneur C.K. Ranganathan at the helm, CavinKare emerged into a successful business enterprise.

Contact us :
CavinKare Pvt. Ltd.
CavinVille,
No.12, Cenotaph Road,
Chennai - 600 018.
Phone : 044-24317550
Fax : 044-24362879
Post Your Resumes at: openings@cavinkare.com
http://www.cavinkare.com

[Guest]

RESUME
RIYAZ HUSSAIN.I
Email : riyazhussain007 AT yahoo.com
OBJECTIVE
My aim is to advance my career in All Company, HR and Marketing activities and to explore the new dimensions in this field by joining a professional & technically advanced organization. The organization should encourage a proactive approach; provide ample opportunities and exposure on professional and personal growth. I wish to keep expanding my knowledge base and applying it to achieve speedy growth of my organization, of people around me and of myself.
ACADEMIC QUALIFICATION
SSLC - Murthuzaviya Oriental Higher Secondary School
HSC - Murthuzaviya Oriental Higher Secondary School (2003 -2005)
BCS – Justice Quaide Millath College (2005-2008) University Of Madras

MBA (Finance) - Symbiosis College of Distance Learning, Pune, Maharashtra
Currently pursuing my MBA in Finance from Symbiosis Pune University through Correspondence.
Job Experience
Giordano Watches (Life Style Chennai)
Role : As Counter sales executive for 2 years
Responsibilities :
Customer Service and Customer Orientation
Resolving Customer’s doubts regarding the product
Achieving Sales
Providing complete product knowledge
Maintaining daily and monthly sale report
Team building
Advising Customer on various aspects
Providing Inputs on marketing aspect

Spring Field International (Life Style Chennai)
Role : Customer Service Senior Counter Sales Executive for 1 year
Responsibilities :
Customer Service and Customer Orientation
Resolving Customer’s Query
Achieving Sales
Providing complete product knowledge
Maintaining daily and monthly sale report
Maintaining Good Customer Base
Stock maintaining
Leading the team from the front

Vodafone Essar South India Pvt. Ltd.
Role : Customer Service Executive (Vodafone Store Egmore) for 1 year
Responsibilities :
Customer Service and Customer Orientation
Achieving Sales Targets
Solving customer’s queries
CRM Handling (ORACLE, HLR,VOICSE,COMVERSE) Application oriented
Maintaining good rapport with the Team Member’s
Providing Input on sales
Convincement of Good Customer Satisfaction
Store Ifra
Extra office activities. (Like reference generation, sales promotion)
Sulekha.com Yellow Pages
Role : Senior Customer Support Executive for 2 years
Responsibilities :
Handling Customer enquires & complaints.
Doing verification call on the sales done by the branch
Uploading the advertisement
Cross selling & Retain the Customers
Maintaining daily sheet
Handling team in absence of Team Leader
Doing End to End customer support
Taking escalation Calls
Internships / Projects / Workshops / Seminars
Diploma in Computer Application
Multilingual D.T.P. from DOEACC Centre – Chandigarh
SOFTWARE EXPOSURE
- Operating Systems : Windows 98, 2000 and XP.
- Packages : M S Office, HTML, Visual basic
& internet
LANGUAGE EXPOSURE
- Speak : English, Hindi, Urdu & Tamil
- Read : English, Hindi. Urdu
- Write : English, Hindi. Urdu
HOBBIES & INTERESTS
- Listening to music
- Playing Cricket

[seenu.vas]

M.SRINIVASAN MUNUSAMY
Email Id : srini.m0083 AT gmail.com
________________________________________
SENIOR CUSTOMER SUPPORT/ OPERATIONS MANAGEMENT PROFESSIONAL
Seeking challenging assignments in a dynamic organization commensurate with my analytical and managerial skills with an opportunity for professional growth based on performance
________________________________________
EXECUTIVE PROFILE
- Dynamic and diligent professional with over 3 years of experience in managing Customer Service Operations, Strategic Planning, Operations, Customer Satisfaction; currently spearheading functions as Senior Executive Support with Kohinoor Printers Private Limited.
- Highly organized with effective customer service skills at all levels to manage business aspects; keen business acumen in analyzing and understanding business requirements, customer-value maximization and develop new business and revenue streams
- Strong leadership traits and interpersonal skills with excellent ability to coordinate with different people at one time under difficult situations; adroit in bringing out the best in others while creating a healthy and friendly work environment, thus enhancing operational efficiency and optimizing resource utilization
- Effective relations builder having ability to rope in high profile customers and retain their continued patronage with proactive customer services, Thorough knowledge in Customer Relationship Management with a flair to excel in a customer focused approach that fosters trust and allegiance
- Strong interpersonal skills, with abilities to multi-task & adapt, handling risks under high-pressure environment and proven leadership and team building skills coupled with ability to direct teams in managing various services.
Core Competencies
Process Efficiency - Quality Analysis - Operations - Relationship Management - Strong interpersonal skills - Back End Operations - Customer Services - Office Administration - Business Correspondence - General Coordination - Team Management
Technical Skills
Operating Systems Win XP,Win2003server,Win NT server,Windows7/Mac
Applications Microsoft office 2007,Desktop Publishing
________________________________________
CAREER GLIMPSE
KOHINOOR PRINTERS PRIVATE LIMITED, PONDICHERRY since Jan’08 to Present
Sr. Customer Support Executive
- Deftly managing customer servicing operations as per SLA within prescribed TAT.
- Building and maintaining healthy business relations with client especially high revenue commercial accounts through extensive follow-up procedures & mapping their requirements and providing them best solutions in terms of products.
- Leading efforts across reducing customer attrition & retaining old customers, ameliorating customer satisfaction levels by identifying customer needs & taking measures for the same
- Competently maintaining highest standards of customer service giving preference to customer satisfaction (by assessing individual client needs) & promptly resolving customer problems & concerns.
- Proficiently working under time constraints and managing priorities. Remarkable ability to adapt to sudden changes and experience making difficult decisions.
- Handling general administration and accountable for monitoring the overall operations, motivating sales team for revenue generation & managing profit centre operations with profitability excellence
- Adept at establishing and using service level and response time objectives while planning and managing the service-level quality using the real-time management skills
- Effectively ensured 100% resolution of complaints received; assessed customer feedback, analyzed and evaluated areas of improvement to provide better customer service
- Instrumental in monitoring post service activities like follow-up with the customers, service reminders and handled customer grievances for superior customer service
- Identifying & analyzing customer’s requirements by maintaining active & comprehensive conversation
- Ensuring customer centric operations and identifying areas for improving and enhancing customer service initiatives through implementation of feedback received from them
- Collecting and collating data and carrying out value added analysis to facilitate strategic planning
- Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process while undertaking root cause analysis
- Leading efforts in developing & executing best practices & standard operating procedures targeting at organizational excellence.
- Customers Handled - HUL [Pure it products] (Pondicherry Unit), Panasonic (Chennai Unit),HCL (Pondicherry Unit),Cholayil private limited (TADA Unit), Huechem (Coimbatore Unit),Chennai Pens/Faber castle (Chennai Unit),Dixcy Textiles (Tirupur Unit),Water Tec (Coimbatore Unit), Perfetti (Chennai Unit),
________________________________________
ACADEMIA
Master of Business Administration, 2008,
Mailam Engineering College, Afflicted to Anna University, 69%
Bachelor of Business Administration, 2006,
Saradha Gangadharan College of Arts & Science, Afflicted to Pondicherry, 60%
Class XII, 2002
Gandhi Hr. Sec. School, Koot Road, State Board of Tamilnadu, 60.3%
Class X, 2000
Gandhi Hr. Sec. School, Koot Road, State Board of Tamilnadu, 60%
Training Attended
Training on Advanced Diploma course in Integrated Building Management System in Vaishnav Intelligent Building Automation Pvt. Ltd
Accolades
- Participated in the International Conference Presentation of “Brand Image” in VIT College of Engineering, Vellore,
- Represented college Football and cricket team in various competitions.