Customer Support Executive Hyderabad : www.pressmart.com Media Ltd

[muthukalee]

Executive : Customer Support

Qualification : Graduate

Experience : 1-3 yrs (preferably in voice process)

Location : Hyderabad

1. Should possess excellent communication skills
2. Should have experience in dealing with International Customers

Pressmart has grown exponentially since its start and so has its customer base. If you like challenges and love doing new things with technology, then you have come to the right place. Please email your resume to hr@pressmart.com in text format.

About us :
A global online press. That’s what you get with Pressmart. Taking newspapers, magazines, journals, books and corporate collateral online is our passion. We understand all digital channels including Web, Mobile, E-Reader, RSS, and Podcast well. Our products are designed to produce the best online reading experience; anywhere, anytime.Content is traditional media’s most valuable asset. It’s unique, local and well editorialized. But, tied only to print, it loses its potential to grow. With readers and advertisers increasingly moving online, Publishers have no choice but to move with them.

Contact us :
Pressmart Media Limited
8-2-268/R/5,
Banjara Hills,
Road No2,
Hyderabad - 34, AP
T : +91 (40) 66124000
F : +91 (40) 66124029
http://www.pressmart.com

[Guest]

RESUME
M. PARAMESHWAR REDDY
EMail :manthana.parameshwar AT yahoo.com
CAREER OBJECTIVE
To pursue a commendable career in the field of corporate environment that enhances my professional skills and to constantly upgrades myself to be a progressive learner.
ACADEMIC QUALIFICATIONS
- DEGREE B.sc (MECS) from Aurora degree and P.G College, Hyderabad in 2009 with an aggregate of 58%.
- INTERMEDIATE (M.P.C) from Sri Chaitanya junior college, Hyderabad in 2006 with 72%.
- SSC from Seven hills high school, Hyderabad in 2004 with 66%.
COMPUTER SKILLS
- Programming languages C, C++
- MS-Office.
TYPING SKILLS
- 30 WPM.

STRENGTHS
- Positive thinking
- Self confidence
- Hard working

[Guest-IJT]

CURRICULUM VITAE

Ashish Phervani
#H.No-482, C/o Ajay Kalia,
Near Railway Station-Dadua
Chandigarh-160001
Contact No-9876095544
Email :ashishphervani AT yahoo.in
Carrier Objective :- Upgrade knowledge & skills and apply them meaningfully to contribute the growth of the organization & self.
Work Experience :- Aug-2008 Till Now
Bajaj Allianz Life Ins.Co.Ltd.
Designation-Senior Operation Executive
Department-Business Procurement
Location-Panchkula
Job Profile :-
- Looking after Back end operations & coordination with Sales team of North & East.
- Handling the commission detail & commission statement of Business Partners.
- Preparing the Business MIS in MS-Excel of Punjab, Haryana & Himachal location.
- Handling Death claim & Surrender claim process.
- Handling all the Recruitment Process.
- Underwriting of Micro insurance forms & Retail forms.
- Generating offer letter & Master policy of Business Partners.
- Coordinating with sales team regarding their business detail & expense claim.
- Follow up and complete the pendency’s of Retail cases.
- Tele calling for renewal & other.
- Training Management.
- Introduce of Daily, Weekly & Monthly login reports at month end.
- Always in touch with Head Office & resolve the queries related to my all relationship.
- Direct Reporting to Zonal Manager.
Achievements : - Awarded by "AWARD OF EXCELLENCE" for FY-2008-2009
Awarded by “Mr. Operations” for FY-2009-2010
ICICI Prudential Life Ins.Co.Ltd.
Sep 2006-Aug 2008
Designation : Operation Coordinator
Location : Chandigarh
Job Profile :-
- Handling the team in the absence of Senior.
- Handling all type of Payment Receipting.
- Login to application forms according to AML guidelines.
- Self audit of branch on monthly basis.
- Handling STP(Straight through process) cases.
- Agency Management(DOPS-Agent form scrutiny and login).
- Preparing the Business MIS of Punjab Region.
- Generating BOD(Beginning of day) & EOD (End of day) report.
- Handling customer complaints & queries.
- Issuance of Policies.
- Preparing consolidate file of cancellation update & Risk cases.
- Daily follow-up of Medical cases.
Bharti Televenture Ltd.
May 2006-Sep 2006
Designation : Computer Operator cum Tele Caller
Location : Chandigarh
Job Profile :-
- Daily prepare MIS report for Punjab Region.
- Compiling, organizing and managing documents and files.
- Handling SIM Records.
- NMS (Number Management System).
Academic Qualification :-
- Pursuing MA from Punjab University.
- Bachelor of Arts from Punjab University.
Other Skills :-
- Basic course of Computer software in I.T.I. Sec-28 Chandigarh.
- MS DOS, Microsoft office(Microsoft Word,Microsoft Excel,Microsoft Power Point).
- Internet Based Applications(Internet researching and collecting the required information, Page Maker.
Strengths :-
- Capability to work efficiently under stress.
- Positive attitude and strong communication skills.
- Warm and friendly personality.
- Accept additional responsibilities hesitation and work until the assignment is over.
Interest :-
- To continue professional education and training to improve my skill in specific area.
- Seek the challenging position in own field.
Personal Information
Father’s Name Late.Sh.Sunder Lal Phervani
Date of Birth 02-April-1986
Gender Male
Marital Status Unmarried
Language Known English,Hindi,Punjab & Bengali
Hobbies Reading Books,Playing Cricket & Listening Music
Nationality Indian
I assure you of my sincerest effort and if given a chance I will prove myself to your expectations.
Date :
Place : Chandigarh (Ashish Phervani)