Centre Manager Operation / Area Manager : Resume CV

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Curriculum Vitae :
Ajay Agrawal
ajay_siib AT rediffmail.com

Professional Aspiration :
To work with an organization wherein I can get ample opportunities to apply my knowledge into practical operations and achieve formidable reputation and growth in the profession by attainment of organizational goals through innovation, hard work and team work.

Synopsis :
- A dynamic professional with over 3 years of experience in Business development of agri inputs in a territory, handling of procurement and supply chain of Vegetable, Operation Management.
- Presently working with DSCL since June 07
- PGDBM-ABM- Symbiosis Institute of International Business, Pune in 2007.
- Bachelor’s Degree in Horticulture (B.Sc.) – Dr. Y.S.P. U.H.F, Nauni, Solan H.P in 2004.
- Good communication & interpersonal skills with analytical, team building, problem solving and organizational abilities.

Professional Details :
Department : Operation(Centre Manager)/Deputy Area Manager
Headquarter-Gohana(Sonipat)
Duration :Jan. 2009- till now
Duties Rendered :
- Handling position of Dupty Area Manager and responsible for smooth operations of all the stores in the territory including sales, safety of stock, cash & fixed assets, discipline, standards, etc
- Business development for the various agri inputs for crops like Paddy, Wheat, Sugarcane, Sorghum, Bajra etc.
- Structuring Operating Plan which includes Deciding & giving targets to the team related to sales, profits, customer satisfaction, self & team development & overall improvement of the organization .
- Yearly Operating Plan & break it up into - Monthly & Daily Targets oriented job for the stores.
- Conducting various Events, Farmer meetings to increase footfall, maintain relationship and to keep centre alive and active
- Having good knowledge of RXL software
- To convert the outlet into a profitable centre
- Organize National and Regional Winter launching at Gohana Outlet and maintain outlet as National Demo outlet in all India
- Organize National and Regional Summer launching at Gohana Outlet consecutively 3 times
- Maintain the outlet Green in terms of Operation and Customer orientation standards
- Maintain no.1 position in Haryana region in terms of sales continuously
- Reducing cost by minimizing the pilferage and inventory of damaged and expired material
- Successfully managing a centre(Retail Outlet) with a team of 8 people and 17000 Sq ft area.
- Maintain inventory, stock and sale of more than 5000 SKUs in Agri, Lifestyle, Food and Grocery, household, consumer durable products
- Been part of special area team providing inputs and helping in coordinating the activities all over the region
- Providing agri consultancy to farmers

Department : Farmer Services (Fruits and Vegetable Procurement)
Headquarter- Moradabad (Western UP),
Duration : June 2007- Dec.2008
Duties Rendered :
- Defining cluster for procurement,
- Survey, Data collection, Meeting with farmers, Building up of team for procurement,
- Development of business plan from more than one locations for round the year supply
- Convincing the farmers and development of collection centres
- Collecting information about the buyers including local buyers of vegetables and studying their supply chain and where they dispose off at what rates.
- Handling of Mandi operations
- Collecting the information about the different mandis and commission agents
- Visit to variours retailer’s warehouses and study of quality and packaging parameters
- Supervision of front line staff, their performance appraisal and Guiding them for better response
- Monitoring of all documentation as per auditing compliance
- Proper arrangement of supply chain for hassle free transportation at cost effective rates
- Establishing quality standards, implementing stringent quality control systems and As a vendor successfully supplied to Subhiksha, Sabaka Bazaar(HSIL), 6 Ten.

Academic Qualification :
- MBA in Agri Business Management from Symbiosis, Pune in March 2007 (Secured 2.6/4 CGPA).
- B.Sc (Horticulture) from Dr. Y.S.P. U.H.F, Nauni, Solan H.P in 2004 (Secured 7.6/10 CGPA).
- 12th (Rajasthan board) from Kota in 1998 (Secured 79%).

Summer Internship :
Company Name Project Title Duration :
SGS India Pvt. Ltd, Gurgaon Quality/Inspection requirement for export/domestic trade in agriculture commodities like milk, honey, walnut, egg and egg products 2 Months

GRADUATION PROJECT :
- Rural Horticulture work experience
- Duration- 6 Months
- Description : - Exposure to rural India, Cultivation Practices
Rural development programme and village survey.

Computer Proficiency :
- APPLICATION SOFTWARES : MS Office, MS-Project, SPSS
- DATABASE : DBMS

Languages Known :
- English, Hindi

Co-Curricular Activities :
- Participated In Many Scout & Guide, NCC Camp during graduation
- Attended NIC National Integration Camp Held At Patnitop, Jammu during graduation
- Worked with an NGO - TEAS (The Environment Awareness Society)

Achievements And Awards :
- Secured 8th rank in ICAR All-India level entrance for UG courses in B.Sc (Horticulture)
- Recipient of National Talent Scholarships continuously for 4 years during graduation.

Declaration :
I hereby declare that all the details given above are true to the best of my knowledge and belief.

Date :

Ajay Agrawal

[Sureshbabu76]

Suresh Babu E

Profile
Over 10 Years of experience in Business Process Outsourcing, with ability to work on own initiative, as part of a team and motivating team to achieve the objectives. Good people management, analytical and problem solving skills. Dedicated to maintaining high quality standards and handling new processes.

Roles and Responsibilities :
- Extensive knowledge in maintaining high quality standards, customer support, project management, project implementation and documentation.
- Excellent people management skill.
- In charge of Quality Compliance & conducting Internal Audit for BS 7799 & ISO 9001
- Good team player with good communication and interpersonal skills.
- Managing team and assigning the tasks, and motivating team to meet deadlines Performance improvement-repetitive in nature.
- Creativity is high in process improvements.
- Answer valuation enquiries from UK-Case Managers, sourcing data from systems records contained in valuation packages and elsewhere.
- Assist in managing the work queues.
- Assist in preparation of routine and management reports.
- Ensure accurate and timely reporting to customers and top management.
- Identify, facilitate and implement process improvement ideas to improve efficiency.
- Giving feedback to team members on performance & areas of improvement on a monthly basis

Computer Proficiency
- Operating System : Windows 95, Windows NT 4.0, Windows 98,
- Packages : MS Word, MS Power Point, MS Excel

Educational Qualification :
Diploma in Electronics & Communication
S.G.R. Polytechnic, Bangalore.
PNC (Professional Diploma in Network Centred Computing)
NIIT Residency Road Branch, Bangalore.

Work Experience :
CAPITA INDIA PVT LTD (September 2009 – Till Date)
Working as a Process Leader, managing a team of 35 people, tracking their accuracy & productivity. Interaction with customers to ensure smooth transition & stabilization of the process.
AXA Business Service Pvt Ltd (October 2000 – August2009)
Working as a Process Leader, managing a team of 35 people, tracking their accuracy & productivity. Interaction with customers to ensure smooth transition & stabilization of the process.
Was selected to get trained in AXA Sun life centre in Bristol UK, successfully got accredited & was responsible to set up a process team in AXA Bangalore.
NVT- QC Pvt Ltd., (October 1997 – October 1999)
Worked as Solution Provider in Windows NT for ISO 9001
I.T.I Limited (November 1999 to October 2000)
Worked as a Technical Apprentice

Interests & Activities
- Organizing Cultural Function in School / College
- Drawing / Sketching
- Conducting Seminars

Date :
Place : Bangalore.

(E.SURESH BABU)