BPO Customer Service Executive : Resume CV

[viveknarayanan]

Vivek Narayanan
Email ID : viveknarayanan82 AT yahoo.in

Objective
Seeking an opportunity for the utilization of my abilities and skill sets which acquired during my educational career and further reinforcing it by the management education which I am pursuing for the development of the organization I work with.

Educational Qualification
Degree Major Institution University :
P G D A L T M (POST GRADUATE DIPLOMA IN AVIATION LAW & AIR TRANSPORT MANAGEMENT) Aviation Institute of Applied Aviation Management NALSAR university of Law, Hyderabad
ENGGINEERING (B.E) CS&E(COMPUTER SCIENCE) Coorg institute of Technology Visweswaraiah Technological University
P.U.C (PRE UNIVERSITY COURSE) Science Sharada Residential College T.M.A PAI foundation, Karnataka Board
C.B.S.E Higher Secondary Education M.E.S Raja Residential School, Calicut Central Board of secondary education, New Delhi

Key Skills & Strengths
- Team Player : Led my House basketball team during the inter-house match in 1999 and I was a team player in Sutherland who contributed to maintain customer satisfaction.
- Time Management : I had always followed a policy in a timely manner which helped me to be punctual and successfully completed all the Assignments on time in IAAM.
- Positive attitude : Guided my friends during the final year project in engineering.
- Organizing Skills : Organized philately exhibition in schools and Social Welfare Programmes.
- Adaptability : Completed my Academics from three different states.

Projects
- Successfully Completed the B.E Final Project titled “Voice over internet protocol” using the TCP/IP Protocol. This project is a software Project which is based on transfer of voice over an IP based network.
- Completed a Project on Power Point Presentations in Basic Computer Skills Lab.
- Successfully Completed the Dissertation based on Aviation Security in Post Graduate diploma in Aviation law and Air transport Management

Experience
- After completing my Graduation I was working with 24/7 customer (B.P.O) as a customer service executive for 5 months (August-December) in a process called echo star which dealt with billing and technical issues of customers. As an individual this was the place which enhanced my customer service and communicative skills which inurn helped to serve the customer needs to improve my vocabulary and soft skills .
I had undergone industrial training for airport management as a management trainee for 1 month (April 19-may 19) in Mangalore Airport.
Currently iam working in First Source Technologies as a customer Service Executive in a process called SKY

Extra Curricular Activities
- Interested in Sports (Basket Ball, Volley Ball, and Cricket).
- Participated in cultural and social activities in school, college respectively.
- Written various articles and are Published in the Souvenir of my College magazine.
- Actively participated in imparting computer education to rural students.
- Organized Children’s fare during my School Days.

Personal Details
Date of Birth April 2, 1982
Languages Known English, Malayalam, Hindi and Kannada
Marital Status Unmarried
Nationality Indian

yours faithfully
Vivek

[syed oomer]

CURRICULUM VITAE :
Syed Oomer Farooq
Email : mohdtahir.2007 AT gmail.com

OBJECTIVE :
To obtain a challenging position environment, where performance is demanded and rewarded, where in my abilities can contribute to both professional and personal growth.

PROFESSIONAL EXPERIENCE :
Total Experience of 1 year and 4 months in organization as mentioned below :
- Dominos Pizza : Senior Customer service executive(Aug 2011-Oct2012)
- Responsibilities : Attaining customers, Taking orders, Maintaining centre, Cash handling.
- KFC : Shift supervisor (Nov 2012- Till date)
- Responsibilities : Handling the shift, Maintaining accounts, projecting sales

PERSONAL DETAILS :
Date of Birth : 7th Jan 1991
Academic Qualification : SSLC ,(ITI) Bangalore

Other Courses :
ELIP (English language Improvement Programme) Jetking (Basic concepts of hardware)

Date :
Place : Bangalore

(Syed Oomer Farooq)