Counter Executive/Reservation & Ticketing : Resume CV

[Guest-IJT]

Counter Executive/Resevation & Ticketing/ Knowledge of Galiloe & Amadeus

CURRICULAM VITAE

HINA KOUSAR
H.No.3905 Gali Jagat Cinema
Near Jama Masjid Delhi - 110006
E-mail : kousar15honey AT gmail.com, hina.cti AT gmail.com

CAREER OBJECTIVE

Seeking a challenging job where can I use best of my knowledge, skills and ability. To be a part of management and to dedicate my responsibilities to the company.


EDUCATIONAL QUALIFICATION

Graduation from UP. (B.A)
Passed 10th from U P Board
Passed 12th from U P Board.

COMPUTER PROFILE

Internet.
Ms-office (Ms-Word, Ms-Excel, Ms-Power-Point)


PROFESSIONAL EXPERIENCE

03 Year Experience of Domestic ticketing counter with M/s ACE Travels P Ltd from Feb 2006 to May 2009.

Presently working with M/s. CTI Travels Pvt. Ltd., as Counter Executive Domestic & Internationsl ticketing since Aprail 2009.

My Job profile entails the following :-

To Attend walk-in clients and attending to their queries, on Domestic travel.
Handling Ticketing queries and reservation for Corporate clients.
Attending to phone calls from Corporate accounts, and provide them assistant in setting up their travel schedule.

Regular interaction with Corporate houses and organization for sales, Business development.
Provide assistance to all the Implant offices. Help them to update with latest Airlines Fares and Circulars.
Maintain and update data with regard to Daily Sales.

PROFESSIONAL QUALIFICATION
Travel and Tourism manegment diploma from TRAVEL GURU.
Knowledge of CRS Galileo / Amadeus

PERSONAL DETAILS

Father’s Name : Mr Khursheed Ahmed
Date of Birth : 15 Sep 1984
Nationality : Indian.
Language : Hindi, English, Punjabi.
Marital Status : Unmarried
Hobbies : Making friend,reading,traveling

[Guest]

CURRICULUM VITAE
Other Names : Morayo Kafayat
EDUCATION AND TRAINING OBTAINED WITH DATES
CONFERENCE/EXHIBITION WORKSHOP IN DURBAN MAY 09TH – 12TH 2009
SOUTH AFRICA (INDABA 2009)
CONFERENCE/EXHIBITION WORKSHOP IN DURBAN MAY 11TH – 15TH 2007
SOUTH AFRICA (INDABA 2007)
PRODUCT TRAINING IN VIRGIN ATLANTIC 23RD MAY 2007
CABIN CREW TRAINING WITH DASAB AIRLINES 2006
NIGERIAN AIRWAYS BASIC FARES & TICKETING, LAGOS 2003
NATIONAL INSTITUTE FOR HOSPITALITY & TOURISM STUDIES KANO 2000 – 2001
YABA COLLEGE OF TECHNOLOGY 1997 – 1998
METHODIST GIRLS HIGH SCHOOL, YABA – LAGOS 1991 – 1996
CERTIFICATE OBTAINED WITH DATES
- CABIN CREW COMPETENCY CERTIFICATE 2006
- DIPLOMA IN BASIC FARES TICKETING 2003
- DIPLOMA IN IATA/UFTAA FOUNDATION COURSE 2001
- CERTIFICATE IN POLYMER & TEXTILE TECHNOLY 1998
- WASC O/L 1997
WORK EXPERIENCES
EMPEE INDUSTRIES (IT) OCT - DEC 1998
FAVA TRAVELS LIMITED (IT) FEB. – APRIL 2000
ATS TRAVELS NIG. LTD (TICKETING & RESERVATION) MAY 2001 – JAN. 2002
SARKIS TRAVELS LTD. (TICKETING & RESERVATION) FEB. 2002 – SEPT 2003
CUSPATE TRAVELS LTD (HEAD TICKETING & RESERVATION) OCT. 2003-MAY 2004
TRAVEL PLANS & TOURS LTD (TICKETING & RESERVATION) JUN.2004-JULY 31ST ‘08
ASSOCIATED TRAVELS/DELTA AIRLINES (PROTOCOL OFFICER) AUG. 2008 – 20TH APRIL 2009
TICKETING AND RESERVATION JUNE 2009- TILL DATE
HOBBIES
READING, LISTENING TO MUSIC, VISITING & KNOWING PLACES
STRENGHT
GOOD HUMAN RELATIONSHIP SKILLS GOOD NEGOTIATION SKILLS

[Guest]

E-mail-jishatoby AT gmail.com
Mariamma Thomas
Objective
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To establish a successful career with the Organization through hard work and sincerity
Personal Profile
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Indian
25 years
5 years experience in Money Exchange company
Pleasant personality to deal with multinational client base
Interpersonal and communication skill.
Educational Qualification
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Higher Secondary Education(GSEB) From Lourdes Convent High School,Gujarat,India
Aviation Tourism & Hotel Management From College of International Management, Gujarat, India.
Training and Seminars
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Attended the courses : Product Training on Consumer Banking, Customer Care Training, and Personality Development from Al Fardan Exchange.
Computer Knowledge
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Microsoft Word(98,2000 & XP)
Microsoft Office (Excel,Word,Powerpoint)
Internet and E-mail communication.
Personal Qualities
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Well Organized and Hard working
Can Work Under Pressure
Enterprising and Optimistic.
Flexible with work timings.

Work Experience

2007-Present AL FARDAN EXCHANGE as CSR/Teller (Customer Service Representative)
Sharjah And Dubai
Job Responsibilities :-
Attending counter customers, issuing Demand Draft, Telex Transfers, Wire Transfers and Inter – UAE Money Transfer as per their request.
Processing and issuing third party transactions.
Sending and Receiving of Inward payment/outward payments.
Accepting various Credit card payments, and cheques from the customers.
Registering customer’s transactions complaints, status and general enquires.
Responsible for cash & customer transactions.
Cash Receipt, Deposit and Payments.
Receiving Till from Vault, and check the physical cash as per the Till report.
Exchange of various foreign currencies.
Cash Exchange between Tellers and transferring to Vault if it exceeds the Teller limit.
Receiving/ Tills from Tellers, & custodian of cash in Vault.
Approve all cash transaction above teller limits, and follow up of Central Bank procedures.
Responsible for high quality service, Customer Relationship Management, Queue Management & Branch Audit & Compliance.
Filing of End of day (EOD) Reports.
Has the Signing Authority to Sign Drafts of any Nations.
I hereby declare that all the information provided is correct to the best of my knowledge.
Mariamma Thomas.

[Guest]

Name : Preeti Alex Dhake
Date of Birth : 4 Dec.1983
Address : Malad-W, Mumbai
Email ID : gawdhyapreeti AT gmail.com.

Marital Status :Unmarried.
Languages Known : English, Hindi, Marathi.
Religion : Christian.

EDUCATIONAL QUALIFICATION :
Degree University Year Percentage
T.Y.B.Com Mumbai March 2004 52.30%
H.S.C. Mumbai Feb. 2001 43.83%
S.S.C. Mumbai March 1999 48.53%

COMPUTER QUALIFICATION :
MS-CIT Pass in Jan 20013 with 46 out of 50 and 92%
Diploma in Ms-Office.
Basic Course in online Air Ticketing from WITY India Pvt. Ltd.

AREA OF INTEREST :
Music and Dancing.

ABILITIES :
Innovation to achieve the desired results.
Self motivated and hard working.

(Preeti. Alex. Dhake)