Resume : Sales Management/Dealer Development/Sales Training

[Guest-IJT]

CAREER SUMMARY :
- Seasoned professional with 18 years of cross-cultural experience in heading teams for driving overall Business Development, International Sales & Marketing, Revenue Generation along with Profitability.
- A keen strategist with expertise in leading sales & marketing with key focus on top line & bottom line profitability by ensuring optimal utilization of resources.
- Highly skilled in formulating & implementing key strategies to exploit the business opportunities.
- Gained exposure of heading marketing activities of leading Automobiles, Electrical, Lighting and FMCG products.
- Possess personal integrity that leaves lasting impressions with Corporate Decision Maker, motivates employees & generates loyalty.
- An enterprising leader with proven abilities in leading teams towards achievement of organisational goals.
- Effective communicator & negotiator with strong analytical, problem solving as well as organisational abilities.
- Sales Trainer with experience in automobile sales process


PROFICIENCY FORTE :
- Managing marketing operations with a view to achieve business (sales volume & market share) objectives and ensure top line and bottom line profitability.
- Establishing short term / long term budgets and designing business plans / strategies for maximizing profitability & revenue generation & realise corporate goals.
- Exploring potential business avenues thereby achieving increased business growth and initiating market development efforts.
- Mapping requirements and providing best solutions involving evaluation and definition of scope of product / project and finalisation of requirements.
- Building and maintaining healthy business relations with OEMs, enhancing customer satisfaction matrices; ensuring quick, smooth & comprehensive solutions to the customers.
- Recruiting, leading, training & monitoring the team members to ensure efficiency in business operations and meeting of individual & group targets.

ORGANISATIONAL EXPERIENCE :

2001 – till date Branch Sales Manager Volvo Trading Enterprises, Dubai, UAE

The Growth Path :
Nov’2001 – Dec’2006 Sales Executive
Jan ’2006 – Dec’2007 Sales Supervisor
Jan ’2008 – Apr ’2010 Assistant National Sales and Marketing Manager
Apr ‘2010 till Date Branch Sales Manager

The Accountabilities :
- Heading the flagship and largest Volvo Dealership in the middle east sales operations of the Volvo New and Select Programme in UAE.
- Heading the sales operations of Volvo New and Select Program for the Dubai Festival City Branch
- Ensuring the achievement of budgeted unit sales, gross margins and net contribution for the Volvo Franchise.
- Mentoring the staff members on achieving sales / gross margins and net contribution for the Volvo Franchise.
- Liaising with service department and coming with solutions for improving sale of accessories
- Maintaining Volvo Customer Relationship Management programme.
- Liaising with the principal for ordering of cars and maintaining of stock.
- Handling Road Shows and Product Launches

The Attainments :
- Consistently delivered above 130% result in automobile sales, developed contacts in the trade circles and automobile companies.
- Won Volvo Middle East Sales Competition in the year 2006, 2007 and received Dynamic Leader Award.
- Achieved 130% of target for 2004, 2005 and 2006 and 2007.
- Secured contract for 300 cars from Emirates Airlines for Business Class Service in 2010 and 80 units for the Captain Pick up service in 2010..
- Created a special product range with added accessories to help improve the accessory sale of Volvos. This resulted in 30% increase in sales for the year 2009.
- Achieved score of 90% on CSI score in the year 2008 and 2009
- Handled the public relation and product launch of Volvo XC60 in 2009
- Nominated as Super user and Trainer for the Existing Data entry system .
- Handling Major Fleet Clients like Emirates Airlines, Avis Rent a Car, Budget Rent a Car.

1999 – 2001 Sales Executive Quality Engineering, Dubai, UAE :
The Accountabilities :
- Spearheading dealership business & sales growth in U.A.E & Oman markets.
- Addressing customer complaints & handling direct business of important customers.
- Liaising with Manufacturing and QA departments, field personnel, customers as well as dealers.
The Attainments :
- Played a vital role in increasing sales by 15% over the previous year, i.e. 1999.
- Developed ten new relationships with well established customers including Al Futtaim, Arabian Automobiles, AVIS and Department of Health - Dubai, Interparts – Oman, etc.

1998 - 1999 Assistant Regional Sales Manager Gewiss Gulf, U.A.E. :
The Accountabilities :
- Formulating & implementing marketing strategies for business growth.
- Mapping opportunities in Middle East, viz. U.A.E, Bahrain, Qatar and Oman.
The Attainments :
- Merit of having obtained product approvals from Dubai Ports Authority, Abu Dhabi Defence Project and Ras Al Khaimah Defence to obtain approval for GEWISS products.

1995 – 1998 Sales Officer Al Ghandi Electronics, Dubai, UAE

The Accountabilities :
- Managing sales of Lighting Products across Dubai, Fujairah and Ras Al Khaimah.
- Providing customer support and technical help to the customers.

The Attainments :
- Successfully developed the markets of Fujairah and Ras Al Khaimah as well as increased sales by 40% within 1 year.
- Developed two new retail counters for Philips at Carr Four and Union Co-operative Society.

PRECEDING ASSIGNMENTS :
1994 - 1995 Sales Officer General Electric (GE) Apar Lighting,Bangalore, India
1992 - 1994 Sales Officer Philips, North Karnataka, India
1990 - 1992 Territory Sales Representative Procter & Gamble, North Karnataka, India

MEMBERSHIP :
- Part of the Toastmasters – Dubai Chapter.

EDUCATIONAL QUALIFICATIONS :
B.Com. (Accounts) Mumbai University, India 1990

PERSONAL MINUTIAE :
Date of Birth : 21st August, 1970
Contact Address : P.O. Box 5628, Dubai, UAE
Languages Known : English, Malayalam, Hindi, Marathi, and Kannada

[Unregistered]

GAURAV SINGH SENGAR
Bhopal(m.p.)
E-mail : sengar.gaurav12345 AT gmail.com

Career Objective :
To obtain Administrative, Sales or Marketing position with a global business, or professional associations that is seeking individual who can analyze, organize, and manage challenging projects that promote growth through individual and product achievement.

Skills :
Following are the skills possessed by myself :
Market analysis
Business development
Team building and leadership qualities
Interpersonal and conflict management skills
I Can Very Proficiently Work With Ms- Excel (Charts, Tables, Searching, Sorting, Formatting, Lookups, Organization Charts Etc.)

Work Experience :
Organization : LINKAGE TECHNOLOGIES INC.Bhopal
Designation : Marketing Executive
Duration : From 27.02.2010 to Till now
Responsibility & Achievements :
1. Conduct presentation of products to the potential customers.
2. Develop customized solution for special customers.
3. Prepare sales forecast report.
4. Managed the inventory of the company's marketing materials, brochures and product samples efficiently
5. Develop clientele by maintaining client profile to send sales notification, thank you mails, and special offers

Organization : ICICI LOMBARD GENERAL INSURANCE, Pune
Designation : Unit Sales Manager
Duration : From 25th Feb.2008 to 1st Dec.
Responsibility & Achievements :
Handling two ICICI Bank branches(Camp & Kalayni Nagar) for generating the business.
Effectively managing the wealth management team of 12 people, mentoring & training them to deliver quality service in market.
Identify the key areas & create strategies to secure profitable business.
Developing new client by comparative study of market variable & providing them with superior service


Project Details :
Company : Standard Chartered Bank, Noida
Project Title : To conduct the market research on consumer buying behavior towards different financial products.
Project Details
Studied the buying behavior of consumers towards various financial products
Sold ULIPs and saving accounts
Conducted various meetings with various present and prospect clients regarding their choice for financial product.
Project Duration : 60 Days
Achievements :
Exceeded sales target by 50%
Sold ULIPs amounted Rs 30000 as premium
Sold 4 saving accounts
Use of SPIN selling was well appreciated by the organization.

Educational Details :
Degree Year Institution Board/ University Specialization % class :
MBA (Marketing+Fin.) 2006-2008 Indira School of Career studies, Pune Autonomous Marketing 54 SECOND
B.COM (C.A.) 2006 Mushran Institute of management & technology,
Narsinghpur RDVV commerce 63 FIRST
HSC (Science) 2001 Shri tagore vidhya mandir,Itarsi M.P. Mathematics 52 SECOND
SSC 1999 . Shri tagore vidhya Mandir,Itarsi M.P. _ 65 FIRST

Personal Details :
Father’s Name Mr. Bhupendra singh sengar
Date of Birth 3 sep 1983
Marital Status Single
Language Known English and Hindi

Acknowledgment :
I hereby declare that the information provided in the resume is true to the best of my knowledge.

Place :
Date : Gaurav Sengar