Marketing Jobs Bangalore : www.logixworld.com Logix Microsystems Ltd

[krishni84]

TECHNICAL SUPPORT (MARKETING)

No of Positions : 1

Experience : 2+ years

Required Skills & Experience:
Software Presales.
Good Knowledge of Softwares: Linux & Unix Servers.
Security Products: Anti Virus and Fire walls.

Academic / Other Qualifications required: Any Graduates/Diploma

About Us
Logix Microsystems is the world leader in interactive automotive solutions. The company offers hi-tech automotive e-retailing solutions, targeted at the automotive retail market in the USA, Europe, and Asia. The company is listed on the BSE and NSE, and has 53% investment from FIIs and Mutual Funds. Logix is a pioneer in the automotive retail space, with a trail blazing legacy of innovative products belonging to the izmo line that define standards in the market - from the izmoToolkit in 2002 to the izmoIndY Platform-as-a-Service in 2010. Logix offerings include full-featured interactive online stores, car animation and graphics, comprehensive online marketing programs, sales performance coaching, OEM certified CRM and ILM Solutions, In-Store Accessories Sales Solutions, and online service management solutions, among other products.


Contact Us:
Logix Microsystems Limited
177/2C, Bannerghatta Road,
Bangalore-560 076
India
Tel: +91 80 67125400 – 07
Fax: +91 80 67125408
E-mail: info@logixworld.com
Website:www.logixworld.com

[Guest-IJT]

Name : Aitihya Hazra
Email : aitihya.hazra AT gmail.com
Designation / Skillset : Assistant Manager
Applying for the post of Assistant Manager

Resume :

OBJECTIVE :
To develop and fully utilize my current skills in a productive environment, while gaining valuable experience in the corporate surroundings.
EXPERIENCE :
Since 1st November 2010 - till date – with – Kochar InfoTech Private Limited.
I’m working as a Team Leader – Operations at Kolkata.
Team Strength
TSE - 23.
Since 12th June 2007 – 17th September 2010 – with - Sparsh BPO Services Limited
I Worked as a Team Leader.
Job Description
Streamlining the issues of teammates to make them comfortable in work for customer satisfaction.
Co-ordination with internal department to bring motivational ideas for Associates.
Spread Positive energy and motivate the team.
CSR interaction.
i) Listen to Calls (Get Voc feel).
ii) Coaching to CSR.
iii) Handle Customers’ Escalations.
Floor Motivation Activities
i) Daily wise Best performer of the day report publish.
ii) A small gift to be given to the Best weekly performer.
iii) Doing small fun activities often to make associates fell enthusiastic.
Additional Help
i) Conduct Interviews.
ii) Help with conducting Fun Activity.
Achievements
Reduction in Wrong complaint escalations from Client.
Quality monitoring process initiated.
Associate daily, weekly and monthly performance report format published every day.
Process to track outliers, and one – to – one feedback initiated and is being followed religiously.
Process to identify Product gap of associates and plan to plug the gap initiated and is being followed.
October 26th 2006 - May 17th 2007, Kankei Marketing Private Ltd.
Better known by the brand name of “Kankei” also known for its domestic Call Center setup.
Updation of daily reports and providing feedback to the clients.
Handling calls of customers of HUTCH West Bengal Circle.
EDUCATION :
Pursuing Graduation in Bachelor of Arts from West Bengal State University.
TECHNICAL SKILLS :
Operating Systems : DOS, Windows.
INTERESTS :
Being a Part of any Sport & listening Music.

Location :Signature of the Applicant:
Date : (Aitihya Hazra)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4375239
Date & Time : 15th Jul 2011 2:41 PM (UTC)
IP Address : 93.186.31.239
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Predicted Country : United Kingdom