Sabre Travel Technologies Pvt Ltd Bangalore : Airline domain Business Analyst

[deepika]

Sabre Travel Technologies Private Limited
http://www.sabre-holdings.com

Keywords: Business Analyst

Company Profile
As a world leader in travel commerce, Sabre Holdings knows the travel industry. From merchandising and distributing travel through online and offline points of sale, to providing a complete software portfolio for hundreds of airlines, to supplying technology solutions across the industry, the companies of Sabre Holdings serve travelers, corporations, travel agents and travel suppliers around the globe.

Sabre Holdings is a leader in every area where it does business, through its companies:

Travelocity - the most popular online travel service;
Sabre Travel Network - which includes the worldâs largest global distribution system (GDS), connecting travel agents and travel suppliers with travelers; and

Sabre Airline Solutions - the leading provider of decision-support tools, reservations systems and consulting services for airlines. Sabre Airline Solutions is a leader in each of its business areas -- airline products and services, reservations and departure control, and consulting services.

Fast Facts - Sabre Holdings
-- Industry leader in travel commerce, retailing travel products, and providing distribution and technology solutions for the travel industry
-- Headquarters: Southlake, Texas
-- Approximately 10,000 employees in 45 countries
-- 2004 revenues of $3 billion
-- S&P 500 company
-- Trades on the New York Stock Exchange under the symbol TSG

Business Analyst - Airline domain
Experience:
3 - 6 Years
Location:
Bengaluru/Bangalore
Education:
UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization;Post Graduation Not Required
Industry Type:
IT-Software/ Software Services
Functional Area:
Travel, Ticketing, Airlines
Posted Date:
04 Sep


Job Description
Business Analyst for the following team.
1. Rocade: Atleast 2 years of airline crew planning, scheduling and operations experience. Familiarity with crew work rules and business processes. Familiarity with Windows environment and Oracle database
2. AirCrews: Atleast 2 years. Familiarity with crew work rules and business processes. Familiarity with UNIX environment and Oracle database
3. Air Max: Preferred to have candidates from and educational background of Operation Research. Good to have knowledge on Revenue Optimization and Yield Maximization

Desired Candidate Profile
Business Analyst: Role/ Responsibilities

Key Filters:
Minimum 3 years of experience.
Customer facing skills and experience A MUST
Ability to lead Requirements gathering sessions (MUST), Functional Specs documentation, Process Flows, Gap Analysis
Soft Skills
Responsibilities:
-- Provides product and business area expertise to customer engagements, typically for a single product or product suite
-- On customer engagements, works with Product Management counterpart to perform:
-- Scoping Study
-- Functional requirements definition
-- Detailed design
-- Acceptance/completion criteria definition
-- On customer engagements, is responsible for:
-- System test / integration test -- planning and execution
-- Facilitating user acceptance test
-- Training preparation and delivery
-- Documentation review/delivery
-- Pilot phase support
-- Cutover support
-- For maintenance customers, acts as second-level support:
-- Receives customer service incidents escalated from Product Support Desk
-- Resolves service incidents, working with the customer and the Product Support Desk analyst
-- If required, escalates service incidents to Product Development
Sunaina Joseph
+91 9902012147

Executive Name:
Sunaina Joseph

Address:
Sabre Travel Technologies Private Limited
Unit 1 and 2, 2nd Floor
Navigator Blk,
ITPL
Bangalore,Karnataka,INDIA 560066

Email Address:
sunaina.joseph@sabre.com

Telephone:
9902012147

Reference ID:
business analyst

[Guest-IJT]

Name : narthaki sudha
Email : narthu.yuva AT gmail.com
Designation / Skillset : Business analyst
Dear Recruiter,
This e-mail is with reference to your advertisement placed for the position of Management Trainee in Gulf News Appointments dated 24th 2011.
I would like to introduce myself as a MBA (Marketing & Finance) Graduate with a Engineering Degree. The above opening fits my profile perfectly as I am confident with most of the responsibilities required of this role.
Highlights of my qualtifications follow and a detailed CV is attached.
Professional Qualifications
· Extremely bright academic records with absolute performance consistency
· Thorough understanding of the fundamental principles of business administration and their practical usage
· Highly organized thought process and well structured problem dealing attitude with an edge of innovativeness
· Profound managerial qualities and skills to handle multiple teams simultaneously
· Ability to handle both, the internal activities of an organization as well as the external dealings with customers, vendors, government bodies, etc.
· Uncommon command over spoken and written English
· Very strong in handling the MS office tools and web search tools.
I request that I be given an opportunity to interview, where I believe, I will quickly demonstrate my abilities.
Thank you for the opportunity and I look forward to your call

Resume :

Objective
To start my management career by joining a highly professional organization and grab good
career advancement through large efforts and innovative work techniques.
Professional Qualifications
- Extremely bright academic records with absolute performance consistency
- Thorough understanding of the fundamental principles of business administration and their practical usage
- Highly organized thought process and well structured problem dealing attitude with an edge of innovativeness
- Profound managerial qualities and skills to handle multiple teams simultaneously
- Ability to handle both, the internal activities of an organization as well as the external dealings with customers, vendors, government bodies, etc.
- Uncommon command over spoken and written English
- Very strong in handling the MS office tools and web search tools
Academic Education
DEGREE NAME OF THE INSTITUTION UNIVERSITY YEAR OF PASSING PERCENTAGE
MBA (Marketing & Finance) DJ Academy for Managerial Excellence Bharathiyar University 2011 71
BE (Electronics & Communication Engineering) SSM College of Engineering Anna University 2009 82
HSE SSM Lakshmi ammal Matric Higher Secondary school State board 2005 92
10th SSM Lakshmi ammal Matric Higher Secondary school Matriculation 2003 91
Academic Projects Undertaken
- A study on Capital Structure in Steel Authority of India Ltd, Salem.
- Steganography in SMS using Sudoku puzzle
Extra Curricular Activities
- Performed MOC’s for various occasions and worked as executive of ELCOMM 08.
- Presented a paper on BIOMETRICS in Muthayammal College of Engineering, on retailing in SNS College and participated in marketing event at SONA college of technology.
- In-plant training at BSNL, Doordharshan Kendra, Salzer Electronics, Coimbatore.
- participated in simulation game conducted by IIM-A
Field Of Interest
- Finance & Marketing
- Digital Electronics
Interests and Hobbies
- Reading Books
- Drawing

Reference
Mr. Navarasu, BE, MBA, M.Phil, (PhD),
Head, Department of MBA,
DJ Academy for managerial Excellence,
Coimbatore.
Mr. P. Senthilkumar (M.E),
Head, Department of ECE,
SSM College of engineering,
Komarapalayam - 638183.
Hereby I declare that the above given information are true to my knowledge.
Date :
Place :
-------------------------------------------------------
More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4351111
Date & Time : 9th Jul 2011 2:42 PM (UTC)
IP Address : 61.1.220.181
Browser Info : Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; InfoPath.2)
Predicted Country : India

[Guest]

Name : HARSHAL.A.PATIL
E-mail : harshalequal AT gmail.com
Objective
To achieve standards of excellence in a work environment and process, of an organization that develops leadership qualities so as to gain exposure and advance to a higher level, which commensurate with my performance.
Profile
2+ years of versatile and comprehensive work experience with knowledge that covers the fields of Marketing, Customer Relationship Management and scheduling flights.
Dynamic & efficient, an excellent & diplomatic communicator with strong interpersonal skills and ability to take up challenges, work independently & produce effective results for any kind of assignment with utmost confidence. I am a team player, a smart young professional, enthusiastic, well organized & highly attentive to detail who is willing to work for an organization that would offer a more challenging and rewarding position.
Work Experience
Current Job Profile :
Organization : Accenture
Start Date : June 16 2010
End Date : June 03 2011
Profile Handled : AT&T Process (ISS-Internet Service Suite)
Profile description : Resolving AT&T Customer Queries Regarding Broadband Services.
Main Responsibilities :
- Provided 100% resolution to AT&T customers.
- Achieved 36 e-mails of positive Survey stating customers were “Very Satisfied” with my service.
- Received rewards in the form of cash for successfully troubleshooting customers queries.
Previous Job Profile - 1 :
Organization : Kingfisher Red
Start Date : 20 June 2007
End Date : 29June 2009
Total Years : 2 years.
Profile Handled : Crew Scheduler
Profile description : Coordinating and Scheduling flights for cockpit and Cabin crews.
Main Responsibilities :
- Maintaining the short term and long term rosters for cock pit and cabin crew on daily basis.
- Following up with training requirements like simulators and recurrent programmes for cockpit and cabin crew.
- Coordinating with the Flight Dispatch (All India) regarding disruptions, crew movement, daily crew scheduling, training updates.
- Report generation on day to day basis ( Roster Statistics, Crew Availability status, Crew set paring/manning )
- DGCA (Director General of civil aviation)-governing FDTL (Flight duty time limitations), usage of ARMS (Airline Resource Management Systems) and OFC-(Operations Fleet Control) on day to day basis.
- Controlled Rosters for total base (states) of eight – Bangalore (Head Office), Chennai, Mumbai, Delhi, Kolkatta, Ahmadabad, Hyderabad and Trivandrum.
Academic Profile
Post Graduation Degree
Degree MBA (Masters in Business Administration.)
Specialization Marketing & Human Resource Management
Institution ICFAI National College(Mysore)
Year of Graduation : 2005-2007
Subsidiary / Allied : Subsidiary
Project taken : ICICI Pru Life- Marketing Strategies adopted by ICICI Pru life in promoting their policies.
Under Graduation Degree
Degree BBM (Bachelors in Business Administration.)
Specialization Marketing
Institution Vidhya Vardhaka College (Mysore)
Year of Graduation : 2002-2005
Computer skills :
Sound Knowledge in operating Microsoft Office.
- MS Office Word – Used it for gathering the reporting requirements from the business for
maintaining and Report Specifications. Simple Support document for the Business report
for the Business Users.
- MS Office Power Point – presenting projects, team meetings, requirement gathering sessions and during university presentations.
- MS Office Outlook – Communication with Dispatches, arrange Trainings
storage of vital communication data.
- MS Office Excel – Generating of reports and Data analysis and comparison.
Address
Permanent Address : Temporary Address:
1176/a 8th Main 3rd Stage, House no. 1920, 5th Cross
“Ashwini”, Gokulam (Opposite to Esi Hospital) 20th main , J.P Nagar 2nd Phase
Mysore-570002 Bangalore-560036.
SELF ASSESSMENT
A competent, result-oriented professional having experience of 2+ years in Operations Proficient at managing & leading teams for running successful process operations.

[Guest]

Hrishikesh Korad
E-Mail : rishikorad AT gmail.com
Summary
- 6+ years of experience in Aviation Industry.
- 5+ years of experience in Customer Service & Airport Operations.
- Expertise with Customer handling, cargo handling procedures and departure control system and Load and Trim.
- Knowledge of airline security procedures.
- Knowledge of process airline ticketing, billing.
- Performed user level testing for Indigo Load and Trim software.
- Ability to perform in a growing company and the skill to work closely with business teams to achieve customer satisfaction
- Excellent at customer service orientation, effective communicator
- Good communication & analytical skills
Work Experience
IndiGo
IndiGo incorporates the best hardware, software, interface design & personnel from around the world. The IndiGo team uses all of these resources to design processes and rules that are safe and simple, that make sense, and that cut waste and hassles, which in turn ensures a uniquely smooth, seamless, precise, gimmick-free customer experience at fares that are always affordable. IndiGo focuses on doing one thing, and doing it well.
Duration : July 2006 – Till Date
Role : Asst. Manager (Airport Operations & Customer Services)
Functions : Airport Operations.
- Scope & Responsibilities
1. Responsible for Check-in/Reservations.
2. Ramp Activities,Preparing Load and Trim Sheet for A320-232
3. Responsible for Airport Authorities/ATC billings.
4. Maintenance of ground service equipments.
5. Performed Secondary Security Checks, X-ray Screening of baggage’s
6. Post flight Documentation.
7. Conducting internal audits for improvements in day to day operations.
Global Aviation P.Ltd.
Global Aviation Services Pvt. Ltd. was established in 1975. Since then it has come a long way and today has 71 offices in 17 prime locations in India. The core business of Global is Airline Representation (General Sales Agents) and currently it represents 14 Airlines as its Passenger and/or Cargo GSA in India
Duration : Jun 2005 –Jun 2006
Role : Cargo Sales & Operations Executive.
Functions : Cargo sales & Handling.
- Scope & Responsibilities
1. Effectively contributed in cargo business of Indian Airlines by adding count in their corporate clients.
2. Pioneers in kingfisher Airlines Cargo Setup at Pune Airport.
3. Initiated in sales activities to enhance the Business of Kingfisher as well as Global aviation P. Ltd.
4. Handling out bound and in bound cargo at Pune airport.
5. Coordination with cargo agents for billing settlement.
6. Daily database maintenance.
Hind Musafir Agency Ltd.
HMA is a full services, IATA certified travel agency. A part of the Bajaj Group of companies, it is one of the most experienced travel agencies in the business with over 50 years of experience.
Duration : Oct 2004 – April 2005
Role : Domestic Counter Staff
Functions : Domestic Air Booking
- Scope & Responsibilities
1. Responsible for domestic air ticket bookings for corporate travelers from Bajaj Auto & Telco.
2. Billing and settlement with airlines and customers.
Other Industry Experience
Sea Rock Shipping Inc. (Dubai) (20 Months as a Deck Cadet on board ship M.T. Al Ghadeer from Jul 1999 to Mar 2001)
Responsibilities :
1 Maintenance/ loading unloading /navigation and other activities involved in sailing
Training & Education
- Bachelors Degree in Arts from Tilak Maharashtra University (Social Sciences)
- Diploma in Travel and Tourism from Maharashtra State Institute of Hotel Management and Catering Technology.
- Certification Course in IATA-FIATA (Cargo)
- Basic AVSAC course conducted by IndiGo.
- X-Ray Screener certification by BCAS at RDCOS, Mumbai.
- Completed Aircraft Marshalling training conducted by IndiGo.
- Dangerous Good Regulations Awareness Program.
- Completed Software Testing Course.