3PAR Ltd Bangalore : Service Planning Specialist

[muthukalee]

Service Planning Specialist

Job Tracking ID : CS-873

Department : Customer Service - International

Type : Full-Time/Regular

Location : Bangalore, Karna IND

Job Description :
This position will report to the Manager Customer Service, and will be responsible for administrative activities and the coordination of scheduled service activities such as hardware and software upgrades, system installations, relocations and other onsite services. This individual will be responsible for :
* Coordinating and scheduling field service activities for all software upgrades and hardware installations, upgrades, relocations, de-installations (including evaluations), re-certifications, etc.
* Coordination between 3PAR customers, our service partners and internal technical groups.
* Ability to prioritize the schedule based on established criteria.
* Collecting information via the order fulfillment process to ensure a closed loop process.
* Establishing service partner contracts and placing 3PAR Systems under maintenance support.
* Maintaining reports such as the Installation Tracker, SSA reports, Scheduling Activity reports, etc.
* Coordinating cross functionally to schedule, and manage battery replacements.
* Performing administrative activities and other duties as assigned.

Experience and Skills :
* Associates Degree or 5-8 years experience in an administrative position; but a demonstrable track record of success in similar roles is more important than specific education credentials.
* The ideal candidate will be a team player with demonstrated skills in requirements gathering, multi-tasking, resource organization, project/task prioritization and schedule development while enjoying the fast pace of a growing company.
* This candidate must have a strong commitment to exceptional customer service; and a high level of dedication, enthusiasm, motivation, and persuasive ability in a cross-functional environment. This position requires excellent English speaking and writing capabilities.
* The candidate must have a strong skill set in MS Word, Excel, and Outlook and be willing to work scheduled shifts as needed.

About us :
In May 1999, 3PAR® recognized the emergence of a new IT architectural approach called utility computing. Today, utility computing enables IT organizations to deliver software and hardware as a service through server and storage virtualization. It is a platform for the delivery of enterprise IT as a utility service for public and private cloud computing.

Contact us :
3PAR Ltd.
Prestige Omega Building,
Regus Facility
2nd floor, No 104, EPIP Zone,
Whitefield, Bangalore – 560066
Email : indiasales@3PAR.com
http://www.3par.com

[Guest-IJT]

Respected Sir,
Sub :- Requesting for Job and applying for the same
I am G.Balasubramanian residing at Pondicherry and working in
Spi Technologies India Pvt., Ltd., for the past 5 years 6 months, now I would like to change my job for further betterment of my carrier, So I request your good self to give an opportunity by Placing in your esteemed concern
I am enclose my biodata with this :-
Experience
G.BALASUBRAMANIAN
E-Mail : k_g_bala28 AT yahoo.com
Phone :
Total years of Experience : 5 Years.
Present Designation : Senior Executive
Current organization : SPI Technologies India PVt. ltd,.
Pondicherry.
Responsibilities :
- Paginating customer articles using Advent 3b2(v8 and v9) and Adobe indesighn cs2 according to customer Spec.
- Exceeds the expectations of customers in the delivery of
Content Outsourcing solutions.
Projects Handling :
- Blackwell Publishers UK.,
- C.U.P.
Management Skills :
- Communication skill & Leadership Qualities.
- Handled all back-office management functions, including
- Coordinated efforts and group personnel.
- Delegated suggestions and duties to other team members. .
Technical Skills :
- Solid professional and academic experience in Hardware Maintenance by Utilizing technical skills & problem solving.
- Well - verse in handling Hardware tools.
- System Maintenance.
- Assembling system & configuring to network.
- Troubleshooting.
CAREER PROFILE :

1. Organization : RAAM Computers Pondicherry,
Company Profile : System Assembling Trouble Shooting
MNC Clients (Wipro, Acer)
Designation : QC Tech.
Department : Production
Duration : 2 years
Responsibilities :
Handling The Teem of persons in the production Unit
2. Organization : LESEQULIBS Kalapet Pondicherry
Designation : QC-Operator
Responsibilities :

- Coordinating the Team
- Work with Abby Fine Reader
Ms Office – Word /Excel / PowerPoint/ Access/Outlook
Adobe Acrobat & any other components involved in installing software)
3. Organization : CITES TECHNOLOGY (P) LTD.,
Designation : Team Leader
Responsibilities :

- Coordinating the Team
- Work with
Abby Fine Reader
Ms Office – Word /Excel / PowerPoint/ Access/Outlook
Adobe Acrobat & any other components involved in installing software)
- Office Administration.
4. Organization : SPi Technologies India (pvt) Ltd.,
Designation : Junior Executive
Duration : June-2005 to Till Date
- Team Player
- Work with
Work in 3B2 Pagination, Indesign., XML.
Educational Qualification
Course Institution University\Board Percentage / Class
M.B.A., University of Pondicherry University of Pondicherry Results Aviated
B.C.A University Of Madras University Of Madras 64%
GNIIT NIIT Chennai & Puducherry National Institute of
Information Technology Grade A
D.C.Tech Elumalai Politechnic Directorate of Technical Education 63%
Villupuram
Software skills
Operating System Windows 9X, Win NT, Win XP, MS-DOS
Programming Languages C, C++, JAVA, VB, Perl
Multimedia Adobe, PDF, Page maker, Coral Draw
Site Designing HTML, XML, SGML
Database Unix, Sybase , MS-ACCESS

[rakeshdsouza]

CURRICULUM VITAE
ROBIN D’SOUZA
Email Id :robindsouza05 AT gmail.com
CAREER OBJECTIVE :
Position in a growth oriented Professional Organisation, which would provide an opportunity to utilize my functional ability, skills and potential to the fullest extent and would like to hone my skills in the process.
Personal Objective : To achieve excellence in my field, with
effective Professionalism in it.
Personal Qualities : Highly motivated, Career minded, Self-directed
and Self Committed individual
Educational Qualification :
Course

Institution
University/
Board
Year of Passing
% of mark

B.COM

Canara,
Mangalore
Mangalore,
University
2009
55.74
PUC
Milagres,
Mangalore
State Board
2006
60.5
SSLC
St.Aloysius,
Mangalore
State Board

2004
52.48

Computer Skills :
- Operating System : MS-DOS, Windows 95/98/2000/2000Server,
: Windows XP, Vista and Windows 09.
- Package : MS-Office 2003,2007,2010 (Word, Excel,
: Power Point and Front Page).
Strengths :
- Effective communication skills at all levels of business and management.
- Customer Service Orientation.
- Hardworking, Energetic and Go-getter.
- Enjoy working as a part of a team and equally capable of heading a team.
- Strong work ethic.