www.infodriveservices.com Info Drive Software Ltd Chennai : Medical Transcription

[krishni84]

Position Vacant MEDICAL TRANSCRIPTIONIST

Eligiblity
Qualification
Academic Any Basic Degree or Equivalent.
Technical / Professional Medical Transcription certification is preferable

Relevant Industry Medical Transcription

Job Description / Responsibilities
• Transcribing the voice file with minimum quality of 85% to 90%
• Should achieve the target on any given day/month & able to achieve 90% of total target

Minimum Experience 6 Months
Maximum Experience 2 years

Location Chennai

Candidate’s Location Chennai

Any other information / requirements Good Communication Skills (English).

Please forward your resume to : careers@infodriveservices.com

About Us:
Info-Drive Software Limited [BSE: INFDS, 530703] is a multi-dimensional IT and business process services company offering our customers global availability in applications, infrastructure management, and niche transaction services in healthcare and pension.

Contact Us:
Info-Drive Software Ltd.
Buhari Buildings, Second Floor,
No.3, Moores Road, Egmore,
Chennai- 600006, India
Tel:+91-44-28212368/9
Fax:+91-44-28212609
Email: info@infodriveservices.com

[Guest]

KARTHICK.A.R.
Email id : kkarthickar AT yahoo.com

Objective :
Seeking suitable opportunities in bpo and client relations unit with a growth oriented organization of high repute that offers professional as well as overall personal development.
Executive Summary :
One year experience in the ICICI BANK call center as telecalling for the process of Health insurence
Three year experience in the Lesconciergers as an desk incharge
Computer science background, with proficiency in computers.
Experience in customer enquiries.
Experience in building and maintaining strong relationships with nationalsl clients.
Professional Experience :
01Oct, 2006 employed with Icici bank Private Ltd, a partially owned subsidiary of Time marketing
Joined as an Telecaller in Oct 2006 to Nov 2007.
02Mar,2008 employed with Lesconciergers service Private Ltd, a full owned subsidiary of Lesconciergers service
Period of working from March 02 2008 to till date.
Team : Assigned to provide services for the customers queries.
Job Description :
Objective – ensure smooth customer service without impact to quality and quantum of cases.
To perform service for the customer in our implant raised by customers in accordance with defined service standards. To provide customers with level of service that exceeds their expectations.
Key Responsibilities :
To handle customers and queries of customers with care and as per the prescribed standards in place.
To generate correspondences and accounting adjustments towards resolution of cases.
To complete/resolve inquires correctly the “first time” to avoid unnecessary repetitions.
To maintain all agreed quality standards to ensure that customer’s needs are met all the time & that continued efforts are made to exceed their expectations.
Processing and Decision making as per the Department as applicable are completed and submitted within the stipulated time. And although called as TAT (TURN AROUND TIME)
To take necessary tests and training as per Group and company Requirements.
Upholding the values of the Group and company at all times.
Continuous improvement in productivity to the standards prescribed for the processes from time to time.
Compliance with all applicable rules/regulations of company and Group Polices.
Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious transactions to the Operation Manager.
Educational Qualifications :
B.C.A in (Bachelor of computer applications ] from [ S R M Arts And Science college kattankulathur ] Under the University of Madras with Second class.[Year 2006]

Higher Secondary Passed in Second class, from [Kumarajah Muthaiah Higher Secondary school,adyar,che-20,passed out in 2003]
SSLC Passed in Scond class, from [SSLC from ST Francis Xavier Mat School,passed out in 2001
Brief Semester Contents :
Backend/RDBMS : SQL 7.0
Front end : Visual Basic 6.0
Languages : Java C++ VC++6.0, ASP.
Technical knowledge :
Working knowledge in Ms Office.
Working Knowledge in Operating System : Windows XP
Basic knowledge in Computer hardware.