Radhakrishna Hospitality Services Ltd Mumbai : Food & Beverage Manager

[deepika]

Radhakrishna Hospitality Services Ltd
http://www.rkhs.co.in

Designation: Food & Beverage Manager
Experience: 5 - 7 Years
Location: Mumbai

Job Description
** Administration
** Understand and Accept Financial in P&Ls made by sales for new client pitch.
** Liaison with Marketing for Signage/Uniforms/Diet Charts etc. for new start-ups
** Arrange for conducting sector specific training programs for all segments relevant viz catering, housekeeping, engineering etc. Soft & technical skills both to be covered.
** Start-up new projects
** Be stationed at the new project location to ensure smooth operations and consistency in following operating standards and procedures
** Liaison with region team to ensure all required resources viz. equipment, smallwares, stocks, team etc. are in place for the new start-up
** Ensure smooth start of operations and consistency in following operating standards and procedures
** Follow SOPs, CPI & QHSE for Education segment operations and ensure they are followed there onwards on regular basis
** Prepare a duty roster
** Ensure targeted performance figures are achieved for revenues as well as contribution
** Devise and use innovative technology for catering services
** Be a emergency reserve for assisting healthcare sites across the country wherever required
** Conduct periodic audits and refresher training at locations.
** Take corrective action at sites where so required to ensure target related to financial, quality and operating procedures.
** Involve customers by way of Diet Clinics, awareness programs and promotional game events.
Financial:
** Ensure that cash management system developed by IT & Finance in put in place to ensure no revenue shortfall
** Understanding all legal agreements & P&Ls for all new start-ups
** Ensure all documentation, reports that are required to be completed and sent are accurate and as per schedule.
** Understanding all legal agreements & P&Ls for all new start-ups
Ensure all documentation, reports that are required to be completed and sent are accurate and as per schedule.

Company Profile
Radhakrishna Hospitality Services Pvt. Ltd.is the Indian Leader in the food & allied service industry. We believe in leading the market through superior customer satisfaction and sustaining long term & profitable relationships with cleints & partners by adding value to their business. Working as an integral part of their cleints business and meeting cost & quality parameters consistently are core values at RKHS.
Read Radhakrishna Hospitality Services Ltd Blog

Address:
Radhakrishna Hospitality Services Ltd
6-7,Jyoti Wire house,
1st floor, 23-A Shah Industrial Estate,
Andheri (W)
Mumbai,Maharastra,INDIA 400053

Email Address: firoz.khan@rkhs.co.in
Keywords: Food Beverage Manager

[Guest-IJT]

Name : aravindan vr
Email : aravindraj76 AT gmail.com
Designation / Skillset : Asst. Chief Sommelier, One & only Reethi Rah , Maldives
Dear sir / madam,
In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right Food & Beverage Professional to represent you when assisting your valued Guests.
My 17 Years of experience in the Hotel industry has taught me how to meet and exceed each customer's expectations with service that sells! I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every Restaurant. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.
I am an excellent trainer who achieves ongoing success with the teams by building morale, maintaining teams' self-confidence and training them to build the sale by improving their people skills.
My broad background in the Hospitality Industry makes me an excellent candidate for this position. Thank you for your consideration. I look forward to hear from you to arrange an interview.
Very Sincerely,
Aravindan V R

Resume :

Knowledgeable and ingenious in Food & Beverage Management & Wines, with huge background in effective management of wine combination, administration of Restaurants, wine staff and supporting services, to the specified standards of the hotel and department, adhering to company and statutory regulations.
Last position held.
Asst Chief Sommelier – One & Only Reethi Rah Resort
April 2005 - April 2011
- Extensive work experience of 17+ years in Internationally reputed and sophisticated restaurants and resorts namely-
- One & Only Reethi Rah Resort, Republic of Maldives,
- Paradise Island Resort & Spa, Republic of Maldives,
- Taj Residency – Bangalore- India. TAJ Group of Hotels,
- Swiss group of Hotels, Dubai
- Taj Manjarun Hotel – Mangalore – India. TAJ Group of Hotels.
- Multi-certified Sommelier Professional with experience in managing Spirits and Wines of resorts and Hotel systems.
- Expert in wine & Food pairing, analyzing, daily wine operations, Sourcing, ordering requirements, Wine cellar up keeping, Wine menus creating, Wine Promotional Materials and wine training.
- Consulting regularly with the Chief Sommelier about menu; business operations, storing of wine suitably, working with diners to suggest wines that complement their food and fit with their taste, budget, and serving each wine appropriately.
- Proven ability to lead seamless implementations and well informed about beer, wine, distilled liquors, mineral water, and even which type of cigar or tobacco will complement a meal or a wine.
- Highly committed with excellent communication, interpersonal, serving, accuracy, customer support and problem solving skills.
- Overseeing the entire wine operations in the absence of the Chief Sommelier
- Wine revenue in a year 3 Million US $, and stock value is around 900,000 $.
Expertise Highlights
- Wine & food pairing
- Customer care management
- Daily report generation
- Sourcing and ordering management
- Wine promotions, wine dinners
& Wine Tutor tasting for Guests - Wine and beverage training
- Wine stock management
- Maintenance of wine-serving equipments
- Creation and maintenance of wine lists
- Coordination with the staff & Training New staffs
- Budgets, costing and purchasing.
PROFESSIONAL EXPERIENCE
ONE & ONLY REETHI RAH RESORT, Republic of Maldives
The resort is 6_star with Luxury facilities, member of the leading hotels of the world and has best quality with most expensive wines in Maldives. Resort is voted in year (2007) & 2010 as number one in the listing of the top 100 by the readers of the Conde Nast Magazine. It won the title of ‘BEST OF THE BEST’.
Asst Chief Sommelier April ‘2005 – April 2011
Key Results :
- Handling Guests by recommending wines that compliment the way of their meals.
- Assisting the Chief Sommelier in categorizing wines in wine cellar at any given time, which is stocked with 21,000 bottles of wine, comes under 920 different wine categories from all around the world.
- Handling best collections of wines such as rare Chateau Mouton Rothschild 1982, 1953 & 1955, Chateau Margaux 1945, and Chateau Cheval Blanc 1947. Chateau Latour a Pomerol 1961 Cristal 1997 & 1999 (Jeroboam) , Chateau Y’dquem 1904
- Assisting the Chief Sommelier in ordering Spirits and Wines during private V.I.P visits for providing wine matching dinners in the resort.
- Involving in the promotion of exquisite cigars such as Winston and Habbana to the esteemed guests.
- Providing trainings on wine to the F&B Staff. Serving also as a Departmental Trainer for F&B.
- Submitting daily wine consumption, Spoilage, Transfer reports to the department of controls.
- Generating feedback reports based on evaluation of guest preference on different types of wine available in resort.
- Handling wine stock, escalating daily requisition and up keeping the wine cellar according to head sommelier guidelines and resort standards.
- Managing responsibilities such as day to day wine operations, staffing, creating & updating the wine menus, sourcing & ordering the required wines from suppliers, Attending the managers morning meeting & briefing, also arranging and maintaining the store wine cellar during the absence of designated person for the day.
PARADISE ISLAND RESORT & SPA, Republic of Maldives
Food & Beverage Supervisor Dec ‘00 – Mar ‘05
Key Results :
- Managed two entire Restaurant outlets in ordering Beverage & wine, maintained standards of service, hygiene and Sequence of service.
- Organized special theme nights for selling cocktails and mock tail beverages to guest, handled complaints and special request follow-ups.
- Handled staff complaints through suggestion schemes for better service quality, constant perfection & ensure smooth running of operations.
- Organized Food & Beverage Menu and Wine list in coordination with food and beverage manager.
Taj Residency – Member of the TAJ Group of Hotels, Bangalore-India
Bartender & Steward Dec ‘99 – May ‘00
Key Results :
- Handled complete inventory & stocking of the Bar.
- Specialized in preparation of various cocktails & mock tails.
- Cleaned and maintained the Bar area to a high standard and to ensure that all glassware and porcelain are clean and look shiny.
- Ensured that all necessary stock will be available at all times. Stock rotation, communicated with the Kitchen staff regarding the order of fresh stock.
Swiss group of Hotels, Dubai
F& B Supervisor June ‘98 – May ‘99

Key Results :
- Was responsible for the day to day staffing, purchasing snacks, beer, water, all bar requirements.
- Maintained the highest standards of personal hygiene and dress etiquette.
- Training the Bartenders, Bar waiters and waitress on Beverage and wine classes.
- Involved in production of cocktails, mock tails & service of spirits, wines etc across the bar counter.
- Ensured that the liquor is served promptly as per the set standards in the casual dinning restaurant.
Taj Manjarun Hotel
Senior Bartender Nov ‘94 - June ‘98
Key Results :
- Involved in daily bar inventory & properly checked on breakage & spillages, communicated with fellow service crew to ensure that the liquor is served promptly as per the set standards in the casual dinning restaurant.
- Prepared quality cocktails in respect to standard recipes.
- Invented new cocktail recipes.
- Managed bar products stock.
- Maintained good relations with management, waiters, the bar-waiting area, and the kitchen staff.
ACHIEVEMENTS
- Awarded the best Barmen in Taj Manjarun Hotel
- Won first prize in “Open Cocktail Contest” in Mangalore, India
- Was invited to give cocktail demonstrations for the students of Male Hotel School in Maldives.
- Secured 9th position at “Marie Brizard Bartender’s Seminar” held in Maldives.
- Participated in a program conducted by the Ceylon Hotel School Graduates Association, Maldives
- Nominated “Employee of the month” in Reethi Rah Resort within 5 months of Service.
- Nominated and Voted “Supervisor of the month” (March 2010) in Reethi Rah Resort.
- Successfully Completed the Foundation Level Food Hygiene & Certificate in Health & Safety Conducted by Food Safety Asia.
- Completed “Train the Trainer” Programmers’ conducted by The Quality & Training Department, CURENTLY THE DEPARTMENTAL TRAINER.
- Savor experience with many top wine producers in the world, Sassicaia, Cos de Estournel & Malat from Austria.
- Plenty of Guest service comments and personal letters of Appreciation from the General Manager and also from Guests.
EDUCATION PARTICULARS
Advanced certificate in WSET (Wine & Spirit Educational Trust) – London Level -3 Merit
Intermediate certificate in WSET (Wine & Spirit Educational Trust) – London Level -2 Merit
Foundation certificate in WSET (Wine & Spirit Educational Trust) – London Level-1 Merit
Certified course in Scotch whisky SEAGRAMS – from Europe & Africa Chivas Regal Tasting Academy Dubai Course Certified
Certified course from American Association and Motel association in food and Beverage Service & Management affiliated to the Educational Institute of American University, USA. Correspondence Merit
Computer Knowledge : MS office and all related hotel operational systems.
References
Thomas Vaucouleur de Ville d’Avray
Director of Food & Beverage
One & Only Reethi Rah
Rep of Maldives
Email : Thomas.Vaucouleur AT oneandonlyresorts.com.mv
Thomas.VDVA AT gmail.com
Nicola Pitzalis
Chief Sommelier
One & Only Reethi Rah
Rep of Maldives
Email : Nicola.Pitzalis AT onenadonlyresorts.com.mv
ninnipit71 AT yahoo.it
Ganni Calleda
Asst. Director Food & Beverage
One & Only Reethi Rah
Rep of Maldives
Email : Ganni.Calleda AT oneandonlyresorts.com.mv
g.calledda AT tiscali.ti
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4190198
Date & Time : 30th May 2011 11:45 AM (UTC)
IP Address : 115.241.45.218
Browser Info : Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_6; en-us) AppleWebKit/533.19.4 (KHTML, like Gecko) Version/5.0.3 Safari/533.19.4
Predicted Country : India

[Guest]

Looking for a job in hospitality related industry as a managerial post.

[Guest]

Objective To work with a leading and reputed organization where my potential
can be fully utilized with good opportunity of growth, remuneration and
mobility.
Experience
May 2006 till date Leo Informatique

Facility Head & Store Manager
- Handling Customer queries and preparing a database for future reference.
- Co-coordinating with clients for sales and services of computers.
- Preparing invoices and receipts for computer sales and services.
- Maintaining inventory on a daily basis.
- Co-coordinating with different departments like housekeeping, cafeteria and
- Store department to ensure regular supply of facilities and requirements.
- To work on expense statement to ensure minimum expenditure with maximum satisfaction.
- To provide feedbacks to the subordinate staff for the betterment of services.
- To liaise with vendors to understand the requirements of the staff.
- To make proper planning during a BCP situation.
1996 – 2004 M/s. Carnival Cruise Lines, America.
Team Head Waiter
- Managing the entire Dining Room with food and beverage services to the passengers with a staff of 40 waiters.
- Handling passenger reservations and allocation of cabins.
- Preparing special orders for bon voyages, weddings, etc.
- Scheduling of work to the staff and organizing the day to day functions.
- Maintaining inventory and stock records.
- Follow up on any complaints received from the passengers.
- Also managed the Front Office Desk as a reliever.
- Selling of all kinds of wines and champagne.


1990 – 1995 Crown Cunard Cruise Lines, America.
Front Desk Bell Man.
- Attending to all passenger calls.
- To give wake up calls.
- Handling passenger queries and guiding them about the cruise.
- Giving daily itinerary to the guest.
1988 – 1989 M/s. Rathika Chemicals, Ltd. India.
R & D Quality Control Chemist
- Testing of raw materials and finished products.
- Preparing reports on quality and suggesting improvements.
- Supervising and coordinating the export of goods, dispatch and transportation
- Maintaining a library on various chemicals and reports for evaluation and research.
Education 1987 Mumbai University, India.
Graduated in Science (Chemistry) with a second class
1984 Mumbai University, India.

Completed the Higher Secondary Certificate Exam
with a second class..
1982 Mumbai Board India.
Passed Secondary School Certificate Exam with a
first class.
Additional
Qualifications 2002 SCMS Maritime Training Institute India.
Course in Personal Survival Techniques
Course in Personal Safety and Social Responsibilities.
Course in Fire Prevention and Fire Fighting.
Course in Elementary First Aid.
2000 RTM STAR Center America.

Course in Crowd Management.
1999 I I T Computers
Done a 3 month Basic course in Computers
DOS, MS Office, Internet, e-mail.
1996 Carnival College America.
Course in Quality Food and Beverage Service.
1989 India International Trade Center India.
Diploma in Hotel, Restaurant and Catering
management.
1988 India Institute of Packaging India.
Intensive Training Programme in Food &
Packaging.

[Guest]

CURRICULUM VITAE
KAPIL SINGH BISHT
E-mail : kapilbsht AT yahoo.co.in
CAREER OBJECTIVE
To seeking a challenging career by occupying a suitable position, utilizing my technical skills and experience to contribute towards the progress of organization and at the same time has the prospects for professional growth and development of my career.
EDUCATIONAL QUALIFICATION
- Successfully passed (10+2) form C.B.S.E. board of New Delhi.
- Pursuing bachelor of business administration (BBA).
WORK EXPERIENCE
- Worked as a “Assistant Manager” in Rupee Room Group Chain of Restaurant British Indian, oriental and fish and chips in Dubai Marina North Podium, Marina Walk, Dubai.
- Worked as a Assistant Manager in Gravity Restro Lounge Bar in Noida, Sector-26, Jaipuria Plaza.
- Worked as a Captain in the Rupee Room (Scottish Indian Restaurant) a fine dining Indian Restaurant, Dubai, UAE since May 2004 to May 2007.
- Worked as a Head Waiter in Sahara restaurant in New Delhi from August 2001 to May 2004.
- Worked as a Waiter in Hotel Inter Continental New Delhi since November 1997 to November 1999.
- Presently working in Sports Club and Culture as a manager, Sector-15A, Noida.
SKILLS & STRENGTHS
- Capable of completing the given work with full convention and honesty
- Good motivator and learner with good presence of mind.
- Ability to absorb extra work and to learn new areas quickly.
- Ability to work cooperatively with others and build long term relationship
DECLARATION
I hereby declare that the above given details are true and correct to the best of my knowledge and belief.
Date : ………………..
Place :………………..
KAPIL SINGH BISHT

[Unregistered]

Dear Sir ,
I am opting for a job preferably in eastern zone for the above mentioned subject. I have a 13 years experience in Food and beverage.
Please show me your interest ASAP.

Thanks & Regards,
SWARUP KAYAL