www.fibcom.com India Ltd Delhi : Customer Support Executive

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  1. Post Count Number #1
    Freelancer
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    August 18th, 2010
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    www.fibcom.com India Ltd Delhi : Customer Support Executive

    Designation :Executive Engineer-Customer Support

    Job Description / Job Responsibilities

    Candidate will be responsible for the installation & commissioning of SDH/DWDM telecom equipment and supervision of sub-contractor’s work at client’s site in Delhi-NCR.
    Project Execution.

    Desired Profile :

    Qualification : B.Tech in Electronics & Communication is a must.

    Soft Skills(Talents) :
    Good communication skills.
    Pleasing Personality
    Experience on project handling and knowledge of SDH.

    Minimum experience : 0 Years
    Maximum experience : 1 Years

    If interested you may forward your resume to hr@fibcom.com

    About us :
    Fibcom India Limited is a part of the telecom ventures of the Suri Group and is in technical collaboration with Tellabs Denmark A/S. The company was established in 1994 and is a leader in optical transmission products (SDH/DWDM), integrated network solutions and telecom infrastructure development projects.

    Contact us :
    Fibcom India Limited
    77-A, IFFCO Road
    Sector-18,
    Gurgaon-122015
    Ph : +91-124-4349000, 2347030, 2346987
    Fax : +91-124-2346994
    http://www.fibcom.com

  2. Post Count Number #2
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    Name : prakash mukhi
    Email : prakashmukhi AT hotmail.com
    Designation / Skillset : retail/warehousing/logistics/bd

    Resume :
    Business Development/ Revenue Expansion/ Distribution/ Supply Chain Management
    ABRIDGEMENT
    - With successful track record of nearly 9 years; multifaceted leadership experience in Sales, Distribution, Recruitment, Marketing and Supply Chain Management in the global market covering French Africa to Anglophone Western Africa.
    - A keen analyst, highly skilled in market forecasting, quick to identify and formulate strategies to exploit new business opportunities.
    - Expertise in managing business operations with key focus on profitability by ensuring optimal utilization of available resources.
    - Proficiency in brand building, all forms of brand communication, growing brands sales, conducting various product launches and establishing strong dealer network for the same.
    - Experience in consistently raising product acceptance & profitability.
    - Gained consistent success in maximizing corporate performance, driving growth, generating revenues, capturing market share, improving profits and enhancing value.
    - Proven abilities in overcoming complex business challenges and making high stakes decisions within fast paced high pressure environments using experience backed judgment, innovation, challenging spirit, strong work ethic and irreproachable integrity.
    - Strong leadership skills with experience in managing teams while working on multiple projects within budgets and execution timelines.
    CORE COMPETENCIES
    - Sales and Marketing : Building / setting up & developing distribution infrastructure. Running sales & marketing operations, increasing sales growth and driving sales initiatives in order to achieve business goals. Identifying potential clients, generating business from the existing clientele, thereby achieving the business targets.
    - Business Development : Conducting competitor analysis & competency mapping for keeping abreast of market trends and competitor moves to achieve market share. Identifying & developing new streams for revenue growth and maintaining relationships with customers to achieve repeat business. Building and developing relationships with customers to achieve strategic objectives.
    - Key Account Management : Identifying and networking with prospective clients, generating business from the existing accounts and achieving profitability and increased sales growth. Attending to clients’ complaints and undertaking steps for effectively resolving them.
    - Team Management : Mentoring, and training the team to ensure sales efficiency. Creating and sustaining a dynamic environment that fosters the development opportunities and motivates the high performance amongst the team members.
    CAREER HIGHLIGHTS
    Manager, BD – ACCRA- GHANA Since April’03
    (Consumer Goods industry)
    - Spearheading sales and development of a gamut of products which account for over 50% of the total turnover of lava products.
    - Accountable for the performance of key products and their vendor management, supply chain and operations.
    Highlights
    - Accomplished 72% overall increase in profitability from division.
    - Witnessed growth of the organisation from western African country to sub Saharan countries.
    - Had excellent rapport with all local& international vendors.
    - Key clients : Sanyo, Usha International, Sony, Sollatek, Samsung, LG, SHARP, Panasonic
    - Handled a portfolio worth more than1 million dollar a year
    - Product range covers : CTV, AC, Freezers, Display Freezers, HIFI Sound Systems, C/Fans.
    Branch Manager, ACCRA- GHANA APRIL’03 – APRIL’06 / APRIL’08 – APRIL‘11
    (Privately Held; 150-190 employees; Consumer Goods industry)
    - Steering the business operations for TV, AC’s, Fridge, Freezers, Display Freezers, C/Fan’s, HIFI Sound Systems, Ovens products.
    Highlights
    - Distinction of establishing the distribution network in Ghana.
    - Significantly contributed in establishing the brand MIKACHI. MIKACHI is a GHANA based consumer goods company which has over 30 products in electronic and non electronic category and has operations across major cities in Ghana, W Africa.
    - Functioned as a core member of LAVA Ltd. in GHANA.
    o Engaged in starting up an indirect distribution network for electronic products.
    o Played a key role in developing business and supplying raw materials to major importers of Ghana.
    o Entrusted with accountability of managing sales, administration, distribution, recruitment, accounting and marketing.
    - Instrumental in designing brand pack wise sales plan to achieve target with the support of the sales executives/accountants and exclusive distributors.
    - Launched new products and meeting of overall organizational objectives.
    Area Sales Manager- TAKORADI – GHANA JUNE’06 – JAN’08
    - Mentoring 7-10 people and a depot accounting/ finance team and a team of merchandisers.
    - Guiding the team for delivering targets of sales volumes, market share and brand development.
    Highlights
    - Instrumental in handled 3 major areas including Central region, Western region and the previous capital city of Ghana (Cape coast).
    System engineer and Administrator – Mumbai JUNE ’00 – MARCH ‘02
    - Appointed as system engineer and Administrator in ICICI BANK on behalf of Infoton Systems & Services.
    - The Job profile was to maintain system, servers, and printers, undertake annual maintenance of computers and regular services of systems.
    - To maintain co-ordination with the engineer and users, follow daily activities, maintain system and servers, co - ordinate with the vendors for server related issues and maintain backup.
    EDUCATIONAL CREDENTIALS
    - Bachelor of Science (Physics)from Bombay University, Maharashtra, 1998
    - Master of Computer Science, Diploma in PC Maintenance, HTML, DHTML, Internet
    EDUCATIONAL CREDENTIALS
    -------------------------------------------------------
    More Information about this submission and submitter :-
    ___________________________________________________
    Submission ID : 4294604
    Date & Time : 24th Jun 2011 11:32 AM (UTC)
    IP Address : 14.99.136.240
    Browser Info : Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0)
    Predicted Country []: --

  3. Post Count Number #3
    Guest Poster
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    August 14th, 2008
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    Resume

    Dear Sir
    Pls find my attachment file.my 3.2 years exp. in telecom TX Noc


    Regards
    Mubarik Khan