Customer Support Executive Mumbai : www.itmicrosystems.com Panoramic Universal Ltd

[muthukalee]

itmicrosystems.com

Job Position : Customer Support Executives
Description :
* Involves handling Inbound Calls.
* Involves resolving customer queries.
* Involves updating customers on latest information on a product or service.
* Should be comfortable working in shifts.
* Should have excellent English communication skills.
* Should be patient enough to handle any kind of customer queries.
* Attractive incentives and perks depending upon the individual's performance would be rewarded.

Desired Profile :
* Min Education Qualification : Any Graduate/ Post Graduate.
* Building a rapport with customers.
* Age criteria: Restricted up to 35 years.
* Candidates with relevant experience in a voice based.
* Involves working in Night shifts.
* Excellent Communication Skills.

Experience : 0 - 1 Years

Industry Type : BPO/ITES /CRM/Transcription

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Education :
* UG - Any Graduate - Any Specialization
* PG - Any PG Course - Any Specialization

Please forward your resume / application form to panrecruit@panoramicworld.biz

About us :
Panoramic Universal Limited (Formerly known as IT Microsystems (India) Ltd. [ITMIL]) is one of the fastest growing Information Technology Company in India promoted with a vision to offer integrated solutions to its clients. The company has core competencies in Customized Software Application Development, e-business applications, legacy and client/server systems, Supply Chain Management Solutions, ERP, IT Education & Training.

Contact us :
Panoramic Universal Limited
357, Kalyandas Udyog Bhavan,
Near Century Bhavan, Prabhadevi,
Mumbai - 400025. INDIA.
Tel : 91-22-5660 3649 / 5660 3650
Fax : 91-22-2432 3876
http://www.itmicrosystems.com

[Guest-IJT]

Name : R. Raghavan
Email : rahulr2806 AT gmail.com
Designation / Skillset : AR Caller

Resume :

Objective

Seeking a position to utilize and innovative my skills which in favor of organization and lead me to a
good profile.
Academic Record :
Degree\ Graduation Institute Percentage Obtained
MBA Human resource Madras University Pursuing
B.Com Banking Management D.G. Vaishnav College
Arumbakkam,Chennai - 600 106. 55%
Higher Secondary St. Mary’s Matriculation Higher sec school,
Perambur, Chennai - 600 011 70%
Matriculation Exam St. Mary’s Matriculation Higher sec school,
Perambur, Chennai – 600011. 60%

Professional Experience :
- HOV Services – 1 Year
o Designation – AR Caller Executive (Hospital Billing)
My roles & responsibilities as an AR Caller in Medical Billing,
- Customer Claim status/denial management.
- Medical Claim eligibility Verification.
- Provide clarifications on customer Account Analysis.
- Generate day to day reports on the daily call transactions.
- I2I Tele source Pvt Ltd
My roles & responsibilities as a Customer support executive,
- Attending to Customer\Client calls.
- Answering to Customer Queries.
- Provide information\Data as requested by the Customers.
- Provide clarifications on Plans\Tariffs and other discount offers..
- Generate day to day reports on the daily call transactions.

- HTMT Global Solutions

My roles & responsibilities as a Customer support executive,
- Attending and Answering to Customer\Client calls\Queries.
- Provide information\Data as requested by the Customers.
- Generate day to day reports on the daily call transactions.
Technical Skills :

Microsoft office Suite – 2003\2007
Rumba Software – Medical Billing
Declaration :
I here by confirm that the above information provided is true to the best of my knowledge.

Place : Chennai Signature
Date : (Raghavan.R)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4283078
Date & Time : 21st Jun 2011 6:52 PM (UTC)
IP Address : 115.184.22.131
Browser Info : Mozilla/5.0 (Windows NT 6.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.100 Safari/534.30
Predicted Country []: India