Puravankara Projects Ltd Bangalore : Customer Care Executive

[muthukalee]

Executive / Sr. Executive - Customer Care
Graduate with good communication skills and 0 to 4 year experience in customer service. He/ She is responsible for providing help and advice to existing and prospective customers, keeping accurate records of discussions or correspondence with customers. Prior experience of working in a Real - Estate / Developer company is an advantage.

Vice President - Sales & Marketing
A Graduate ( preferably with MBA ) with 15 to 20 years of experience in Sales & Marketing, out of which at least 5 yrs in selling Real Estate Both Residential and Commercial. The position of Vice President - Sales & Marketing, is of critical importance and reports to the COO of the company and he will be a member of the company's leadership team.The incumbent will have total responsibility of leading the sales & marketing teams in multilocations, develop and implement a comprehensive Framework for business growth, profitability, customer retention, new business development, and increasing market share.

About us:
The PURAVANKARA GROUP was established in 1975, in response to the growing need for quality housing and commercial space in the metropolitan cities of India. Since then, the Group has grown to be one of the leading Real Estate Developers of the country, serving the needs of a discerning clientele.

Contact us:
Puravankara Projects Limited
130/1, Ulsoor Road,
Bangalore - 560 042.
Tel: +91-80-25599911
Fax: +91-80-25599350
Email: jobs@puravankara.com.
http://www.puravankara.com

[Guest-IJT]

Name : Sandeep Sharma
Email : sandeepsriit AT gmail.com
Designation / Skillset : Human Resource / Marketing
To,
The Head
Human Resource Management
Sub : Application for Post of ……………………………
Dear Sir,
Please find enclosed my resume in response to your ……….
dated : ………..… . For the post of … … ………………………………………
I hope my qualifications have perfect match with your requirements.
I would welcome hearing from you.
Thank You.
Yours faithfully
Sandeep Kr. Sharma

Resume :
Career Objective :

To achieve commanding position in a globally competitive environment where my talent, skills and knowledge will significantly contribute to the company’s future growth and profitability.
Academic Qualifications :
- Masters in Business Administration in (Human Resources & Marketing) (Pursuing) From Jwaji University, Gwalior(M.P.) in 2009-2011
- Diploma in Mechanical Engg. from IASE University, Jaipur (Raj.)
- Bachelor of Art from Jiwaji University, Gwalior(M.P.) in 2003-2006
- 12th Passed (P.C.M.) From M.P.Board Bhopal
- 10th Passed From M.P.Board Bhopal
Training Experience (MBA) :
Project Title :- Recruitemt & Selection (HR)
Industry Name :- JK Tyre Location :- Banmore, Near Gwalior (M.P.)

JK Tyre . (Banmore) Designation : Trainee Period : 6 weeks. Key Learning’s - Recruitment & Selection
The project covers recruitemt, selection, conducting interviews, placement and induction, employee training, probation and confirmation. The objective of the project is to identify the Human Resource Practice in the organization and to provide reliable information to the organization and to suggest them for the best possible utilization of the resources
Computer Skills :
Operating System : Window XP, Window 2000, window 7
Packages : MS Office (Word, Excel, PowerPoint).
Internet and related technologies
Working Experience :-
1. Sales Team Leader Reliance communication ltd, Bhind (M.P.) from February- 2010 To Till Date
2. Sales Executive HDFC Bank Ltd., Gwalior (M.P.) from July- 2010 To Dec. 2010
3. Customer Relation Officer & ServicerEngg. M/S Alfa Pneumatics, Galior(m.p.) Authorised distributers M/S Ingersoll-Rand India, May-2005 to July – 2009. **Manchinist of Air Compressor
Strength :
Flexibility, Ability to perform under pressure, Self-motivated, Good communication skills, Belief in team player both as a team leader and team player
Hobbies : Reading Books, Exploring new things, Listening Music, and Traveling,
Declaration :

I here by declare that the information rendered above are true and correct to the best of my knowledge.
..
Date : -- /--- /2011 Signature
Place : Gwlalior (Sandeep Kr.Sharma)
-------------------------------------------------------
More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4298233
Date & Time : 25th Jun 2011 11:59 AM (UTC)
IP Address : 49.201.140.91
Browser Info : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/534.16 (KHTML, like Gecko) Chrome/10.0.648.204 Safari/534.16
Predicted Country : --

[Guest]

R Krishnan

krishnan.ramanathan1 AT gmail.com
WORK EXPERIENCE :
TOTAL : 29 Years
· Worked in BOSCH ( MICO), Bangalore (Since 20-12-1977)
· Worked as OFFICER-Logistics, from1-11-1999 to 2-4-2008
Job Responsibilities :
- Receiving and issuing of raw materials, castings, forgings etc. to shop floors & customers. Trained in SAP, applied the same in Logistics Dept of various sections like Receipts, Stocks, Store Transactions, dispatches to shops and Outsides, Rejections, Scraps etc. and introduce Outsourcing
- Inventory control of logistics and maintenance.
- Sending materials to various suppliers & and collecting back after processing through various transport modes like autos, tempos, L C Vs, lorries, travels.
- Signing of sales tax and commercial tax documents.
- In charge of packing materials store.
- In charge of scrap material stores.
- Liaison with commercial tax officials.
- General house keeping activities
- Receiving and issuing of automobile parts, engineering materials, electrical items, and computers.
- Working in fully computerized materials accounting system.
- Experienced in logistics of large-scale material handling system and distribution of goods to the shop floors and customers.
- Management of large labour force and fleet of vehicles, couriers and air freight materials.

· Served as “Assistant Officer”-Security, Vigilance and Fire from 20-12-1977 to 31-10-1996
Job responsibilities
- Security of the company property and maintaining of Security automation system.
- Conducting investigations and maintenance of Law and Order. emergency & disaster management, control of dispatch & receipt material through authorized gate passes.
- Vigilance and establishment of strict security system including spearhead activities pertaining to selection etc.
- Collecting intelligence and escorting and coordination of key personnel.
- Preparation and submission of reports.
- Liaison with police, Customs. local. Village and political authorities.
- Representing management with domestic enquires.
- Attending courts.
- Attending Fire, accidents, first aids, etc. including training & development and deployment of security personnel.
- Look after general administration of canteen activities after general shift hours (during shifts) and holidays.
- Attending transportation for employees and officers.
- Look after transport Dept. (Including cars, Ambulance).
- Liaison with DOT.
- Looking after stores after office hours.
- Served as Assistant Sub Inspector and promoted as Sub Inspector in DIG (south zone), central industrial Security Force, Ministry of Home Affairs, Govt. of India, Chennai from 1-09-1972 to 17-12-1977. (5 years and 3 months)
- to analyze all activities related to Security and to provide technical support to the Facilities Services In charge in all related issues in close coordination with the supervisors.
Principal Accountability/ Key Result Areas
-Inspect the outsourced security services, manpower, electronic security, CCTV, Access Control and to control planned / unexpected events to minimize and control incidents or events and to properly report all information to all authorized personnel and government authorities.
-Plans, prepare policies and procedures for all security aspects
-Prepare and deliver of security and development awareness programs, and makes recommendations on security strategies aimed at protecting "assets, people, property, information and reputation" against criminal, terrorism, bomb threat, hostile or malicious acts
-Regular review and development of existing security polices and procedures to create a culture of continuous improvement.
-Supervise the traffic / vehicle flow inside the key account for proper management and facilitation of traffic
-Conduct on-site risk analysis and security assessments to identify and evaluate potential risks to personnel and assets.
-Develops and assists management with implementing security and assets protection programs and promoting security awareness.
-Suggest and improve management of traffic within the key account as and when required after the approval of the Security In charge.
-Provide a comprehensive service which identifies risks & prepare threat assessments, conducts security risk management audits and investigations.
-Physically assist and escort VIPs and delegates depending on level of delegation
-Work closely with several government authorities such as Police, Civil Defense, PWD, Municipal, Corporation, Customs, Electricity, Local, Village, Town, Political authorities etc. in exchanging or updating of information related to various activities with the key account
-Report to the Facilities In charge all major matters reported by the Security Supervisors for approval and implementation of the concerned activity
-Have direct contact with the Contact Center to enable proper management and implementation of Safety & Security procedures
-Observe, direct and authorize all the log books and reports on a daily basis as and when received from the Security Supervisor
-Ensure that all activities in the key account are properly managed by Security Supervisors and Security guards and implement major changes such as addition, transfer or deployment of manpower according to the circumstances (as advised by the Supervisors) after clarification from and approval of the Facility In charge.
-Attend the necessary security and safety training courses to update and increase level of awareness and administration pertaining to Security matters
-Inspect and report activities of the outsourced safety and security companies and act as the major point of contact between Security In charge and outsourced parties
-Attend auditing of accounts regularly.
-Be physically present in major incidents within the key account to oversee and monitor the entire activities
-Accept and implement further Safety and Security Procedures as and when required

Professional Courses :
· Three day training program on “Security Management” conducted by Institute of Security Management at HAL, Bangalore.
· Two day training program on “Stores Management” and no of SAP programmes.
· One week training program on “DOS, WINDOWS and MS OFFICE’, conducted by ISCT, Bangalore.
· One day training program on “Computer Awareness”, conducted by MICO, Bangalore.
· One day workshop on “CNC Programming”, conducted by MICO, Bangalore.
· Two day workshop each on “SUPERVISORY SKILLS” conducted by MICO, Bangalore.
· Two day workshop on “FINANCE FOR NON-FINANCIAL EXECUTIVES” conducted by MICO, Bangalore.

EDUCATIONAL QUALIFICATIONS :
EXAM PASSED SCHOOL/ COLLEGE/ INSTITUTES UNIVERSITY/ BOARD SUBJECTS YEAR OF PASSING PERCENTAGE
S.S. L C Municipal High School Madras University Composite Mathematics, General Science, Social Studies 1965 53 %
P U C Sacred Heart College Madras University History, Logic 1968 45 %
B A A P S College Bangalore University Psychology, Economics, Sociology 1972 47 %
L L B Dayananda Sagar College of Law Bangalore University IPC, CrPC, Labour Laws, Contracts, Co Law, etc. 1988 48 %
C G P E* Regional Institute of English Bangalore University Phonetics, Spoken English Grammar 1989 I Rank
D T E** Regional Institute of English Bangalore University Phonetics, Spoken English Grammar 1990 II Class
Type writing Senior Regional Institute Y M C A Statements, Agreements 1969 II Class
F P F F T*** F F T Institute, Jayanagar Bangalore UniversityF F techniques, Fire Protection, Rescue 1993 I Rank

*Certificate Course in General Proficiency in English
** Diploma in Teaching English
*** Fire Prevention and Fire Fighting Training

Academic / Professional Achievements :
Obtained scholarship during my graduation.
Stood First in “Basic Security Training” at National Police Academy (Ministry of Home Affairs), Central Industrial Security Force, Govt.of India, Hyderabad.
Stood First in “Advanced Training in Security, Vigilance and fire Fighting” along with IPS Officers at Police Training College, Phillaur, Punjab.
Stood First in Certificate Course in General Proficiency in English, conducted by Regional Institute of English.
Stood First in Diploma in Yoga,
Caught more than 150 theft cases. Out of this, about 60 were employees involved
Member of the Institute of
- Security Management
- Indian Institute of Material Management
- Prakruthi Jeevana Kendra
- Institute of health and Cosmic Harmony
- Institute of yogic Sciences
- Institute of naturopathy
- Institute of Pranic Healing etc.

Extra Curricular Activities :
· Represented the State in Volleyball and Basketball.
· Participated in National Level Tournaments
· One of the leading State Referees in the above games and took part in State, National and Asian level tournaments as referee etc.
· Attended Course in Fine Arts, Radio, Transistor, Tape Recorder, TV, Cable TV, Mushroom Cultivation, Poultry, fishery,Homeopathy, Naturopathy, Acupressure, Reflexology, Reiki (Second degree), Gem Therapy, Ayurveda. Art of Living (second degree) and doing free service to the public in the above activities,
· Diploma in yoga.

[Unregistered]

I am interested in applying a suitable job. Here is my detail
Name : Jagannatha Vastare
Age : 40yrs. (20.10.1973)
Qualification : Dip in Electronics & Tele communication
Work Experience : Till now running out source printing related business in the Company Name M/s. VASTARE IMPRINTS in Magadi Road. 15 yrs Experience in Sales and Marketing.

Hope You will do the needful

Regards
Jagannatha