www.axa-businessservices.co.in AXA Business Services Pvt Ltd Bangalore, Pune : Voice Associate

[deepika]

AXA Business Services Pvt Ltd
http://www.axa-businessservices.co.in

Company Profile
AXA Business Services is the Global Shared Services Centre for the AXA Group, based in Bangalore and Pune, India. The operations began in 1997 with AXA Business Services being a completely owned subsidiary of AXA UK. Today, we have presence in Pune and Bangalore; we are over 3000 employee strong and growing. Beginning with basic back end processes, we today assist our Group Companies in more and more complex processes and engage individuals with specialised skill sets. It is an indispensable arm of the AXA Group and an insurance entity in its own right.

Encompassing 47 countries and employing over 1,17,000 people, AXA is ranked amongst top 20 companies in the Fortune 500 list. Today, 51 million individuals and businesses have placed their trust in AXA. Our employees are enthusiastic young people, with a passion for work which is reflected through the typical day to day activities at AXA BS. We also have Language Specialists, Chartered Accountants and Actuaries for specialised processes. We also strive to nurture our employees intellectually with Education programs, Language Courses and support them with pursuing higher studies while working with us.

Voice- Associate
Experience:
0 - 4 Years
Location:
Pune
Compensation:
Remuneration accoding to industry standards
Education:
UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required
Industry Type:
Insurance
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
07 Jul


Job Description
Meet SLA's try to achieve 100%
Quality - Performance and TAT.
Identify, facilitate and implement process improvement ideas to improve efficiency
To take process related initiatives.
To work as per the guidelines given by the UK support along with the updates given from time to time.
Adopting a pro active approach to identify and find a solution to resolve issues.

Desired Candidate Profile
Same as above



Executive Name:
Deepak

Address:
AXA Business Services Pvt Ltd
21/6 Bund Garden Road
Pune,Maharashtra,INDIA 411001

Telephone:
91-020-66076000

Reference ID:
VAS

Keywords: Voice

16/2 Residency Road,
Bangalore-560025, INDIA

Tel: +91 80 41834000
E-mail:
careers.bangalore@axa-abs.co.in

21/6 Bund Garden Road,
Pune-411001, INDIA

Tel: +91 20 6607 6000/9000
E-mail:
careers.pune@axa-abs.co.in

SJR Plaza, No.1,
29th Main, BTM Stage 1
Bangalore-560068, INDIA


Tel: +91 80 41830000
E-mail:
careers.bangalore@axa-abs.co.in

Panchshil Tech Park,
Plot No: 43/1, 43/2,44/2 CST #42
Lohegaon, Vimanagar
Pune-411014, INDIA

Tel: +91 20 6607 6000/9000
E-mail:
careers.pune@axa-abs.co.in

[Dr.Pramod]

Respected Sir / Madam ,
I 'Dr,Pramod B. Jagdale' is currently working as Medical Advisor , in a Third Party Administration company for 1 yr. My current job profile inculdes -

TO CONTROLL THE FUNCTIONAL FLOW OF MEDICLAIMS TILL PAYMENT OR REPUDIATION OF CLAIMS ,

TO LEAD THE TEAM IN ALL ASPECTS REGARDING RESULTS OF PARTICULAR BUISNESS AREA & INSURANCE COMPNAIES ( Both Govt. & Private Insurance Co.)

. Medical processing as well as Audit of Reimbursement Claim documents up to the claim value of Rs.750000/-.

Claim Document Management which includes scheduling the weekly target and work allocation.

Resolving various issues related to claim settlement.

Controlling Additional Document Request (ADR) ratio to Insurance Company, patient(Non-cashless claims) and hospital (cashless claims) and keeping it to minimum.

Maintaining Turn Around Time (TAT), settling claims as per priority, corporate claims and resolution of grievance / issues by supervising weekly loading of work.

Improvising the current operational procedures by defining problems, analyzing feasibility and implementing simple procedures to achieve the goal.

Managing Branch co-ordination with respect to priority settlements.

Planning manpower requirements considering different factors..



Expecting a hopeful reply !
Thank you !

[Guest-IJT]

Name : KARTHIKEYAN.N
Email : karthikeyan188 AT gmail.com
Designation / Skillset : Embedded Job

Resume :

OBJECTIVE :
To be associated with a progressive organization that provides an opportunity to apply my knowledge and skills in order to keep abreast with latest trends and technologies.
ACADEMIC CHRONICLE :
- M.Tech in Embedded Systems at Karunya University, Coimbatore, in the year 2011 with an aggregate of 74.10 %.
- B.E. Electronics and Communication Engineering in Karunya University, Coimbatore, in the year 2009 with an aggregate of 73.80 %.
- HSC in Tagore Matri.Hr.Sec.School, Attur, in the year 2005, with an aggregate of 83.16 %.
- SSLC in Sowdambika Matri.Hr.Sec.School, Thuraiyur, in the year 2003 with an aggregate of 57.09 %.
AREAS OF INTEREST :
- Embedded Systems
- Microcontroller (8051, PIC, ARM7)
- RTOS (µC/OS)
Protocols Known : I2C, SPI, UART, RS232, CAN
COMPUTER PROFICIENCY :
Languages : C, C++, VHDL, JAVA
Packages : Ride IDE, Mikro C PRO, LabVIEW, ExpressPCB
Operating System : Windows and Linux
PROJECT WORK :
Project title : Implementation Of Dynamic Navigation Algorithm For Collision Avoidance Using Arm- Cortex-M3 (2nd Dec- 2010 to 5th April - 2011)
Type : Full Sem. Project for Masters Degree in Engineering
Language & Controller : LabVIEW & ARM Cortex-M3
Duration : 5 months
This project aims to design an algorithm for the collision avoidance of vehicles that move in very dense, cluttered, and complex scenarios using dynamic navigation algorithm (DN). In conventional algorithms, a set of situations are identified initially and the laws of motions are implemented when the situation arises, whereas in this DN algorithm the laws of motion are derived dynamically as per the sensory information. A robot was designed with LV-MaxSonar sensor to sense the obstacles. With help of Stellaris LM3S8962 ARM Cortex M3 based microcontroller, can control the robot by dynamic navigation algorithm.
MINI PROJECT :
Project title : Automatic submersible pump controller using PIC 16F877A
Type : Mini Project for Masters Degree in Engineering
Language & Controller : PIC 16F877A, C program
Duration : 15 Days
This project will automatic the operation of an electrical submersible pump based on the minimum and the maximum levels in the overhead tank. It can be interface to the existing manual control panel of an electrical submersible pump and can also be used as a standalone system after minor addition.
UG PROJECT :

Project title : Dynamic Reconfiguration of Virtual Backbone to Support Mobility in Wireless Ad-Hoc N/W
Type : Half Sem. Project for Bachelor Degree in Engineering
Simulator : ns2 simulator
Duration : 45 Days
This project helps us to reconfiguring the virtual backbone for data transfer in wireless Ad-Hoc n/w. Two are more node can join together to form a network for data transfer between those nodes, any mobile node can move away from the n/w will cause the damage in virtual backbone of the network. This project help to reconfiguring the broken n/w and start communicate with each other.
PAPER PRESENTED:
- Presented a technical paper under the tile “Dynamic Reconfiguration Of Virtual Backbone To Support Mobility In Wireless Ad-Hoc N/W” in National Conference seminar held at KARUNYA UNIVERSITY on 20th Feb. 2009 and it was published in the proceedings.
- Presented a technical paper under the tile “Implementation Of Dynamic Navigation Algorithm For Collision Avoidance Using Arm Cortex-M3” in National conference held at KARUNYA UNIVERSITY on 26th March 2011 and it was published in the proceedings.
EXTRA CURRICULAR ACTIVITES:
- Kabbadi Player under Zonal level.
- Coordinator for arranging extracurricular activities in my college.
PERSONAL SKILLS:
- Ability to easily grasp and adapt to fast changing technological trend.
- Self motivation.
HOBBIES:
- Hearing songs, playing cricket, computer games.


DECLARATION:

I hereby declare that the particulars furnished above are true and correct to the best of my Knowledge.
PLACE : Bangalore KARTHIKEYAN.N
-------------------------------------------------------
More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4321477
Date & Time : 2nd Jul 2011 5:47 AM (UTC)
IP Address : 14.96.55.57
Browser Info : Mozilla/5.0 (Windows NT 6.1; rv:5.0) Gecko/20100101 Firefox/5.0
Predicted Country : --

[Guest]

SHWETA BABAN HEDAU
Email : ruhi2216 AT gmail.com/shweta.hedau AT bt.com
Career Focus
Management trainee position in information technology field utilizing exceptional software designing & development skills combined with credible communication skills. Long term objective is to head branch or department of IT company.
Location Preference : Nagpur/Mumbai/Pune
KEY SKILLS

Possess strong commitment of team dynamics with the ability to contribute expertise & follow leadership directives at appropriate times
A Proactive planner with abilities to make effective presentations & to liaison with concerned individuals from different departments for task completion.
A versatile professional with strong focus towards delivering needs based product solutions to client through collective efforts backed by a positive attitude & keenly analytical mind.
Reviewing the industrial performance of different IT companies including their quarterly performance reports, product innovations, client portfolio & international trends on a regular basis.
Academic Credentials
=> 2008-2009 : Masters in computer management
G.H Raisoni Institute of Information & Technology ( Nagpur)
Affiliated to Nagpur University
MCM 1st year : 71%
MCM 2nd year : 74%
=> 2007-2004 : Bachelors of Commerce
College(Nagpur)affiliated to Nagpur University
Managerial Accounting
Microeconomics, Marketing Research, Marketing Management
Degree Percentage : 52%
=>2004-2002 : Higher Secondary Education – 12th ( Commerce Field)
G.S College ( Nagpur) affiliated to Maharashtra Board
Percentage =55%
=>2002 : Secondary School Certificate – 10th
=>Great British high School ( Nagpur) affiliated to Maharashtra Board
Total percentage = 59%
IT/PROGRAMMING SKILLS :
- HTML
- C
- C++
- VB6.0
- Oracle 9i
- CSS
- JAVASCRIPT
Organizational Experience
Title : NIRMITI REALITIES
Duration : 15 JULY 2009 TILL 15 DECEMBER 2009
JOBE ROLE :
- Validating accounts using Tally.
- Bill processing
- Arranging & Schedule meetings
- Maintaining files
- Generating Balance sheets
Worked as personal assistant & office administrator
Wipro BPO :
Title : Sr .Associate
DOJ : 31 DEC 2009
JOBE ROLE :
- Manage stores department for BT (British Telecommunication) for UK region.
- Keeping track of the stores till the final delivery.
- Keeping track of the stock & maintaining it.
- Preparing dashboards & handling query from different departments of BT.
- Acting as a link between BT & Suppliers.
- Interacting with product Managers & ensuring correct items are getting delivered
- Delivering alternative stores in case of stock issues.
- Placing purchase orders for suppliers.
.
Extra Curricular Activities
Noteworthy Achievements :
At Master level :
- Represented college in several inter college festival events like management quiz, paper presentation & debates
- Was part of the organizing committee for inter college festival Kashti & headed the funds & finance department for event budgeting. Fund flow management & setting sponsorship targets.
At Bachelor level :
- Played senior Nation Volleyball in 2005 at New Delhi representing Vidarbha region.
- Worked as an active member of the Nationalist consumer protection.
At school level :

- Received the best student shield on account of character, Leadership, Skills, Sense of responsibility & winning debates.
- Was part of the core cultural group for ethnic & western folk dance performance.
On Job :
- Winner for Star of month.
- Winner for Quarter performer.

Additional Knowledge

- MS CIT
- TALLY 7.2
- Windows 95,98,2000,xp
- MS Dos V 7.00
- Basic concept Unix
- Basic concept Linux