Telecom Sales & Marketing : Resume CV

[shoby]

SHOBY.P.JACOB
E-mail- jacob.shoby AT gmail.com /shoby AT ramboll-imi.com

Summery :
A result oriented professional with 3 years experience in telecommunication industry. A strategic planner with proficiency in Sales & marketing, Business development, Techno commercial activities,
Team management & quality audit services. Consistent record of improving profit margin & securing customer loyalty. Proven ability to perform well under pressure with excellent leadership, management, communication, customer service & problem solving skills.

Professional Experience :
Ramboll-IMIsoft Pvt Ltd-Hyderabad
Techno Commercial Asst Manager :
Job Profile :
- Understanding client’s request in line with Engineering & Audit services for Telecom & Transmission line industry.
- Freeze the scope of work after technical discussion with engineering/field-operations team
- Preparing techno commercial proposals in line with client requirement
- Costing analysis of the proposal
- Tender documentation & submission to client
- Regular tracking via email/call with the client
- Negotiating with the customers & finalizing the deal
- Maintaining & reviewing the work orders/LOAs/LOIs/RCs status of each project & for all existing clients
- Coordinating with engineering & field services team to ensure smooth completion of the project
- Preparing presentations for demonstrating to customers the new/existing services rendered
- Searching for new client opportunities & interacting with internal & external customers.
- Interaction with customers to obtain customer feedback, appreciation letters -Customer satisfaction analysis
- Building and maintaining healthy business relations with clients, ensuring high customer satisfaction matrices by providing quality& timely services
- To ensure invoicing & collection, based on the work orders released & updating the Finance division.
- Analyzing the Indian telecom market & presenting to management- Monthly Market Review
- Providing MIS reports consisting of sales & realization of all techno commercial activities
From 10/2008
Selected Achievements :
- Developed a tracker which effectively tracks the productivity of each design engineer & detailer
- Successful in closing the deal with Etisalat DB telecom for extending site quality audit, predispatch inspection & engineering services to facilitate the pan India roll out.
- Successful in closing the Rate Contract with Inabensa-Abengoa (Spain) for transmission line design & detailing projects.

Ramboll-IMIsoft Pvt Ltd-Kerala
Circle Coordinator :
Job profile :
- Coordinating 30 engineers, for quality auditing of sites
- To issue quality assured certificates to vendor & to client
- Maintaining project progress schedule of each site
- To investigate & dispose all complaints of client & vendor, on quality
- Cross inspection of sites audited by engineers to ascertain the quality of audit.
- Conducting induction training, monthly meetings & training sessions for all site engineers
- Preparing presentation in line with quality audits & manpower utilization to client & management
- To represent Kerala circle during meetings with client & management
Selected Achievements :
Developed a Personal Target Review (PTR) and a Personal Development Plan (PDP) for each engineer
Implemented a tracker for effectively maintaining the project progress of each telecom site

06/2008 to 10/2008
Allianz Cornhill Information Services-UK
Level-2 Associate for Commercial lines Division :
Job profile :
- Analyze the claims of the customers
- To set premium for the engineering policy, by considering major value points
05/2007 to 06/2008
Selected Achievements :
Best performer of commercial lines division for September 2007

Education & Professional Training :
Bachelors of Engineering in Industrial Engineering & Management
-Visvesvaraya Technological University
10 std & 12 std-Sainik school –Kerala

Certificates of completion :
General Insurance Test (2007 & 2008)-Allianz Group
Information security management system-Allianz Group
Certification in computer Hardware & Networking

Technical Skills :
Microsoft Office (Word, Excel, Outlook & Power Point)

Personal Details :
Date of Birth-25th February 1981
Marital Status-Unmarried
Languages Known-English, Hindi & Malayalam

[Guest]

Excellent marketing resume posted bt the site...