www.kochiis.com Kochi Internet Services Kochi : Customer Care Executive

[muthukalee]

India Employment Opportunities :

1.Manager (Operations)
2.Customer Care Executive
3.Customer Care Executive - New Process
4.Technical Writers/ Sr. Technical Writers

About us :
KiS is the first of its kind BPO, offering both onshore and offshore outsourcing and consulting services specializing in IT-enabled services, back office outsourcing services and business process outsourcing solutions from India guaranteed to cut costs and improve quality.

Contact us :
Kochi Internet Services
# 44/2201 C-1, St.Antony's Road,
Kaloor,
Kochi-682017
Telephone : 91 484 4000231
Email : info@kochiis.com
http://kochiis.com

[Guest-IJT]

Name : Manika Pashilkar
Email : manika.fast AT gmail.com
Designation / Skillset : Hr/Admin

Resume :
Objective :
“To contribute to organization’s sales targets through use of analytical and screening skills and experience in Administration and Customer Service”.
Work Experience Details :
Company : Indian Home Variations & Distributions LLP Jan 2011 – Jun 2011
Designation : Admin Executive
Job Profile :
- Take care of Office admin all stationary and maintaining stock, making report and update office records.
- All charge of Courier as dispatching, tracking & follow-up.
- Coordinate with sale staff for their DSR report, and their new joining activities.
- Coordinate with Bank to open account of new joining and reliving candidates.
- Responsible to submit all payment of office – Like Tele Phone bill, Light Bill & Est.,
- Responsible for office boy all daily activities,
- Coordinate with IT person to clear all hurdles regarding systems.
Company : Destimoney Enterprises Pvt. Ltd Jan 2010 – Jan 2011
Designation : Tele -sales Executive & dealer
Job Profile :
- Profiling customers as HNI “s through Data Given.
- Running the Prospects with an Initial Pitch on Company.
- Helping in Lead Generation and Closing of Sales with Sales Teams.
- Providing after Sales Support.
Company : HDFC Standard Life Insurance April 2009- Jan 2010
Designation : Sales Development Manager.
Job Profile :
- Sourcing Business through Financial consultants (FC)
- Meeting clients and making them aware of the Terms of the Policies.
- Motivating FCs for the sales of polices and generating business for the company
- Handling a team of 10-12 FCs at a time and driving them.
- Taking care of Insurance Logins. Checking documentation and processing.
- Arranging for Medicals and coordinating with customers for the same
- Keeping track of insurance policies logged in on day to day basis
Company : Fast Train Cargo Pvt. Ltd., Mumbai April 2008-March 2009
Designation : Senior Customer Care Officer
Job Profile :
- Resolving Corporate complaints via correspondence through mail & telephonic discussion and maintaining TAT
- Preparation of daily Delivery & Pickup MIS to corporate clients
- Preparing Quotation and providing suitable cargo rates to corporate clients
- Preparation and Dispatch of Courier & Cargo bills to corporate offices & daily follow ups
- Providing Daily feedback and escalating important issues to FTC regional office.
Educational Qualification :
- Passed Bachelor of Commerce from Mumbai University in 2007- 2008
- Passed HSC from Maharashtra State Board in 2004-2005
- Passed SSC From Maharashtra State Board in 2002-2003
- Passed NCFM (cash) by 52.25%
Additional Qualification :
..
- Ms-Word Excel, Power point & Internet.
- FoxPro, C, C++
References : Would be provided on Request.
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4297375
Date & Time : 25th Jun 2011 5:50 AM (UTC)
IP Address : 122.179.161.200
Browser Info : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2)
Predicted Country : India