www.sapiencebpo.com Sapience Infosolutions Kanpur : Customer Care Officer

[muthukalee]

sapiencebpo.com

Current Openings :
1. Outsourcing Manager
2. Production Incharge
3. Team Leader
4. Technical Support Officer
5. Cyber analysts
6. SEO Experts
7. Customer Care Officers
8. Data Entry Technicians
9. Consultants

About us :
Sapience Infosolutions is a fast growing Kanpur/Lucknow based company which believes in delivering high quality and cost-effective data services. Our services range from, Search Engine Optimization, Data Entry Services, Data Processing Services, Data Conversion Services, Data Capture Services, Data Mining Services, and Form Filling Services.

Contact us :
Corporate Address :
S-6, 2nd Floor, 8/226 A,
Arya Nagar,
Kanpur. U.P.
Mobile : +91 - 9044294330, +91 - 9935868111
e-Mail: sapienceinfosolutions@aol.in
http://www.sapiencebpo.com

[Guest-IJT]

Name : richa
Email : mail_richagupta AT yahoo.com
Designation / Skillset : manager
To,
The HR Manager,
Respected Sir/Ma’am,
I am a post graduate, with masters’ degree & university silver medalist in M.B.A. I possess strong verbal, communication and multi-tasking skills which makes me a strong candidate for the position of
I have done my training from H.D.F.C Bank, Kanpur INDIA where I have lead many assignments that have given me experience in this field and that will benefit your organization as well.
Along with this I have my working experience with a leading chemical manufacturing industry in Kanpur-INDIA, where I was working as a credit control manager.I am currently working as a business development manager overseas for the same company.
As a manager I have the ability to revise my goals and work under pressure in order to successfully and timely complete my assignments. I am a team player who has an eye for details to give accurate results.
For further details kindly refer to the accompanying Curriculum Vitae.
I would welcome the opportunity to discuss these and other qualification with you. If you are interested, please contact me at +254 739579890 or mail_richagupta AT yahoo.com.
Thank You for considering my application.
Yours Sincerely,

Richa Gupta Sadhwani

Resume :
Career Objective
My desire is to create a lively competitive arena wherever I work. I want to bring my enthusiasm and sense of confidence to the organization and to the people I work with.
Current Working Experience
Designation : BUSINESS DEVELOPMENT MANAGER (OVERSAES)
Company : M.L.A. Group of Industries, Kanpur, INDIA
Period : Jan 2011-till date
Reporting to : Area Sales Manager
Work Experience
Designation : CREDIT CONTROL MANAGER (Finance)
Company : M.L.A. Group of Industries, Kanpur, INDIA
Period : Feb 2010-December 2010
Reporting to : Area Sales Managers& Financial controller
Work Profile and Key Engagements
- Managing outstanding sales balances falling due & contacting customers.
- Ensure collection plans milestones affect only the unpaid accounts and that customers who have payment plans stick to them.
- Reconciliation of customer accounts monthly to ensure prompt payment receipts hence increase company cash flow.
- Review of the periodic high balance reports, overdue and discontinued accounts through discussions with customers on their payment plans.
- Recommend action on overdue accounts and prepare accounts to be handed to debt collection agencies and / or lawyers.
- Categorize customers by investment level risk & review this as appropriate(trade credit)
- Set and monitor credit limit & credit terms.
- Assist in developing & implementing direct debit payment system.
- Maintaining accurate performance statistics for sales team.
- Initiate legal proceedings where required to ensure outstanding debts are bought to satisfactory conclusions.
Work Experience –ii
Working as a teacher and co-coordinator of pre primary sections for 2 years at Dr V.S.P.S Cantt, Kanpur, INDIA
Industrial Training
Company : HDFC Bank, Kanpur, India
Project title : Online Trading in HDFC Securities Ltd.
Duration : 2nd May 2009 – 30th June 2009 (8 Weeks)
Summary of the Project
The objective of the project was to evaluate & analyze the feasibility and demand pattern of HDFC Securities in India. The research is based on the comparative analysis of H.D.F.C securities with other broking houses and study of future of online share trading in India.
In the first phase I covered some other stock broking companies as compared to H.D.F.C securities. I examined thoroughly areas such as number of players, technology they are offering their customer base their products and offerings and how they market their products etc.
In between to acquire new customers for H.D.F.C securities was also an integral part of the job. In this process I spoke to different potential customers about the organization and its products in order to increase the popularity of H.D.F.C securities.
Project Undertaking During the Course
Project title : Comparative Analysis on life insurance & investors’ perception of ULIP as an investment alternative.
Education Qualification
Examination School/ College Year of passing Percentage
M.B.A(Finance &H.R) (silver medalist) U.P.T.U Pranveer Singh
institute of Technology, Kanpur 2008-10 79%
Graduation C.S.J.M.
Christ Chruch College, Kanpur
2007 60%
Intermediate I. S.C. Dr. Virendra Swarup Public School, Cantt.Kanpur 2004 86%
High School I.C.S.E. Dr. Virendra Swarup Public School, Cantt.Kanpur 2002 70%
Core Strengths
I am Passionate, self confident, responsible, industrious, consistent, determined, disciplined and above all self controlled.
Computer intellect
- Basics - MS Office XP (Word, Excel, PowerPoint).
- Diploma course in Tally ,Fact and Ace from ICA (Institute of Computer Accountants, Kanpur)
Achievements
- School prefect
- Captain of the school swimming team.
- Won many medals in Inter School swimming competitions.
- Participated and won in the Inter School athletics meets.
- Participated in many dance – ballad.
- Certified the first level training of acupressure from Allahabad, U.P.
- Received excellence Academic Awards in year 2008-09 from Pranveer Singh Institute of Technology, Kanpur.
- Organized the Annual Fest in the college (IGNITIA 2.0)
- Attained 2nd position in GAUTAM BUDDHA TECHNICAL UNIVERSITY in M.B.A 2008-10 BATCH.
- Received silver medal by the vice chancellor of the university.
- Received excellence Academic Awards in year 2008-10 from Pranveer Singh Institute of Technology, Kanpur.
Declaration
I hereby state that all the information mentioned above is true to the best of my knowledge.
Date :
Place : Nairobi RICHA GUPTA SADHWANI
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4303848
Date & Time : 27th Jun 2011 1:06 PM (UTC)
IP Address : 41.81.152.130
Browser Info : Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.18) Gecko/20110614 Firefox/3.6.18
Predicted Country : --

[Guest]

Alok Dwivedi
alokdwivedi322 AT gmail.com

Carrier objectives : To contribute my skills and knowledge towards the growth of an organization and thereby, enhance my learning for a rewarding carrier.
Educational Qualifications
- 10 passed with 71 % (First Division, U.P Board) in 2007.
- 10+2 passed with 61 %( First Division, U.P Board) in 2009.
- Pursuing B.Sc Biotechnology from D.A.V. College Kanpur.
Professional Qualifications
- 15 months M.D.C.I.M (Master Diploma in Computer Information and System Management).
- Good knowledge of English both in speaking as well as writing.
Achievements
- Winner of various quiz competitions at school and college level.
Acknowledgment
I here by, declare that all the information mentioned above is true to my knowledge and I will be responsible if any of the information is found to be fake.