GTMC travel Delhi : Travel Tour Manager

[deepika]

GTMC travel
http://www.gtmcholdings.com

Keywords: Travel Tour Manager Sales Marketing Inbound Outbound

Travel / Tour Manager / Sales / Marketing / Inbound / Outbound

Experience: 1 - 3 Years
Location: Delhi, Delhi/NCR

Job Description
Graduate / Result awaited
Tour Manager
Hotel Booking Online / Offline

Desired Candidate Profile
Travel / Tour Manager / Sales / Marketing / Inbound / Outbound
We have urgent****** opening

Walk In Interview : 25 AUG , 26 AUG , 27 AUG
9-6 PM

Address:
GTMC
B-247, First Floor, Phase 1, Naraina Industrial Area, New Delhi 110028
New Delhi,Delhi,INDIA 110028
Email Address: hr@gtmcnet.com
Telephone: 91-11-45620950

[sharmaanchit007]

Mobile +91 9990983418
sharmaanchit007 AT gmail.com
Anchit Sharma

Career Objective:
Seeking a position to utilize my skills and abilities in the Tourism Industry that offers professional growth while being resourceful, innovative and flexible


Professional Qualifications:

PGDTM-Specialization in Tour and Travel Management:-
Course Includes
- Itinerary Preparation And Costing
- Computer Reservation System (Amadeus)

Experience
Airawat Tours Pvt Ltd, Nehru Place, JUL09 APR ’10
- Job profile
FIT Operation (Inbound)
- Handling inbound operations
- Good relationships within the industry and agents.
- Understanding of the complete cycle of the process of booking.
- Transfers.

Hotel Bizzotel, New Delhi , OCT. 08 to June 09
- Job profile
Administration Operation

Summer Internship Programme:-

COMPANY-Hotel Bizzotel, Gurgaon (8 weeks)
PROJECT – Sales & Markting

Projects Undertaken:-
1. Administration dept. and Sales dept. of Hotels.2
2. Effect of global warming on tourism

Cultural Extra Curricular Achievements:-
1 Co-ordination in blood donating camp in IMS
2 Participated in German Fest’ 08
3 Participated and won 1st prize in “CHAKRA VIHUYA’08” in IMT. GHAZIABAD
4 Member of Organizing Committee of Travision

Computer Knowledge:-
1 Ms-office
2 Computer reservation system : Amadeus
3 Microsoft outlook proficiency
4 Internet
Proven Capabilities:-
1. Communication Skills
2. Organizational skills

Educational Qualifications:
- 2003-06 H. P. U, Shimla BSc (Non Medical) 1st Division
- March 2003 C.B.S.E Class XII (Science with math) 1st Division
- March 2001 C.B.S.E Class X 1st Division

Strengths
- Team player with time sensibility, adaptability and trouble shooting skills.
- Flexible enough to work in different shift.
- Good verbal and written communication skills in English, Hindi and German (Elementary)

Personal Information:
Name of father: Mr. Vinod Sharma
Name of mother: Mrs. Anita Sharma
Date of birth: 15 January, 1986
Languages known: English, Hindi, German (elementary)
Marital status Single
Hobbies Collecting information about various places, net surfing, and listening to soft music.
E-mail address sharmaanchit007 AT gmail.com

DATE: 05/06/2010 Anchit Sharma
PLACE: Delhi

[Guest]

Deepak Joshi
Email : Deepakjoshi360 AT gmail.com
PERSONAL STATEMENT
With my experience in hospitality industry I have developed very good organisation and time management skills. I am energetic, a fast learner with a dependable nature. Always enjoy the hospitality environment; I strive to do the best I can.As an experienced food and beverage professional my expertise in guest relations, beverage sales and inventory controls could help your company achieve better results operationally. Current and potential clients will be impressed by my service and keep coming back. My previous job has provided me an opportunity to work as a team co-operating with others and at the same time being independent. Often, I have been able to work on my own initiative, which I have enjoyed immensely as it has allowed me to use my own ideas and thoughts. Being a very enthusiastic, honest and hard working person. I am eager to learn new things to improve myself in every sense.
COMPETENCIES
- Team leadership and skills, with great learning and teaching attitude.
- Optimum utilization of resources, and new ideas.
- Skilled in wine and beverage management.
- Passionate for the work.
- Effective guest handling techniques.
- Excellent customer relation and situation handling skills.
EDUCATION
2010 Post Graduation
Pacific International Hotel Management School, New Plymouth, New Zealand.

2008 Bachelor in Hospitality and Tourism Management
Institute of Hotel Management, Catering Technology & Applied Nutrition, Meerut (U.P.), India.
WORK EXPERIENCE
2011-Till Date Presently working as an Food & Beverage Executive with The Imperial Hotel New Delhi, India
KEY DUTIES & RESPONSIBLITES

- To work with the Restaurant manager to ensure the efficient and cost effective running of the department, achieving the highest standard of service and guest satisfaction.
- To make sure all customer complaints or issues, resolving matters as expediently as possible, also oversee food preparation, food storage and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes.
- To induct new staff into the team, department and hotel in the first week of their employment using the orientation checklist.
- Check that all tasks are completed in satisfactory manner prior to staff completing their shift.
- Make sure no alcohol is served to children below legal drinking age and to guest who are drunk or intoxicated.
2009-2011 Food & Beverage Team Leader Intercontinental Hotel , Wellington, New Zealand
KEY DUTIES & RESPONSIBLITES

- To work with the Restaurant manager to ensure the efficient and cost effective running of the department, achieving the highest standard of service and guest satisfaction.
- To induct new staff into the team, department and hotel in the first week of their employment using the orientation checklist.
- To liaise with Kitchen, Front Office, Housekeeping and Maintenance to ensure smooth operations in the restaurant and bar.
- To ensure that all hazards are recorded, controls identified, reviewed and reported to OSH committee.
- To report all workplace accidents and incidents accurately on the form and to investigate and take corrective action.
- To provide efficient, friendly and professional service to all guests.
- To respond to guest requests, concerns and problems to ensure guest satisfaction.
- Check the booking diary for reservations and make seating plan for the day, accordingly allocate staff for stations and other jobs.
- Check that all tasks are completed in satisfactory manner prior to staff completing their shift.
- Make sure no alcohol is served to children below legal drinking age and to guest who are drunk or intoxicated.
- To make sure all customer complaints or issues, resolving matters as expediently as possible, also oversee food preparation, food storage and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes.
2007-2009 Food & Beverage Supervisor
The Oberoi Hotel New Delhi, India
KEY DUTIES & RESPONSIBLITES
- To ensure smooth and efficient running of service within the Restaurant, Room Service and Still Area; during Breakfast, Lunch and Dinner.
- To comply with all company and hotel standards, according to the standards manual and mission statements.
- To train staff according to the training plan and ensure that all on and off job training is carried out accordingly for all casual and full time staff.
- Greet, seat and service all guests in a friendly manner and to maintain the highest level of hospitality / customer care and be fully conversant with the hotels complaint procedure.
- To maintain all control procedures, support the F&B Controller at month end and supply him / her with all relevant information.
- To ensure that the mis-en-place and the ordering of stocks is carried out according to the check lists and business levels.

2007 Industrial training
Food & beverage service
Radisson Hotel
New Delhi, India
LEISURE INTERESTS
- Interacting with diversity of people.
- Making new friends and being in touch with old friends too.
- Learning different languages.
- Writing thoughts and poems.
- To learn the different etiquettes and improve my personality in every sense.