Process Associate : Resume CV

[Jagdish prashad]

CURRICULAM VITAE
JAGDISH PARSHAD
Email: jp.njann AT gmail.com

Objective:
To associate with esteemed organization and work for the betterment of the Organization & myself

Professional Goals:
- To provide all my best input to the company to get the #1 position
- To provide the best quality work
- To be responsible & trustworthy
- To feel proud to see the achievement
- To follow a good & justified way to get all this
- To be fair with all my duties

Specialties:
- Instant Response
- Target Oriented
- Growth Focused

Education Qualification:
- Passed 10th from B.S.E.H. Bhiwani.
- Passed 12th from B.S.E.H. Bhiwani.
- Graduation from M.D. University Rohatak.

Professional Qualification:
- One year Diploma in steno (Shorthand & English Typing) From Board of Chandigarh (HR).
- Six months Diploma in Computer application (Ms. Word, Ms. Excel. Ms. Power-point, MS-DOS, Windows-98, Windows-XP and Internet.

Company Profile:
Hanu Software offers a wide range of services including business process outsourcing, onsite technical consulting, offshore software development, Recruitment Process Outsourcing and product lifecycle management. By combining the domain expertise with the low cost offshore software development, our Offshore Delivery Model delivers enhanced productivity, a cost savings of up to 45%, and faster time to market.
Job Profile:
As a Sr. Process Associate in Hanu Software I am working for US clients.
1. Job posting and verification on Internet
2. Data Entry.

Project:
1. Recruitment Process Outsourcing (RPO)
a. Job Posting
Our Client is “HODES IQ” which is a known name in recruiting industry. At the start of the day we got job for different media like Craigslist.org, Awesometech.com etc for which we have to post the job on the site.
My task includes post the available jobs with good quality and verify other team member’s work. I have to make daily report for the posted job as well as unposted job.

b. Job Verification:
Our Client is “HODES IQ” which is a known name in recruiting industry. We have a “feed page” on which we got information like “Job Title, Location, client Name, Site Name (on which we have to search the job) and Job Code”. Our work is to find the job on website and make sure the job is posted with good quality i.e. the job is posted with correct Title, Location, Company Name and other required information.
My task includes job verification as well as Quality Check other team member’s work. I have to make daily report in Excel for the unverified job and job which posted with error “That is send to client to take necessary action from there side”.

2. Data Entry
Our client is “MacDirect.Com” which provided marketing support services, IT Services and project management to its clients. Enter the data from TIF file into Excel file. The TIF file contains CID number, two questions & answer of them. We have to enter CID number & answer of the questions into excel file. We have to enter 1 or 2 for the answer of a question, If answer is YES then enter 1 & 2 if answer is NO. Excel files then uploaded into FTP.
My task is to check the work done by the data entry person. The task include download/upload file from ftp server. Send the confirmation mail to the client about the work.

Other Work/Task:
- Chat with client to solve issue
- Take charge of the project in absence of Team Leader
- Creating/Updating Master document (Work Procedure)
- Making Weekly Progress Report (Which is send to client at the end of week)
- Update new information in spreadsheet which comes during working progress
- Task Distribution to other team members
- Mail Forwarding and Reply Client Mail
- Send the mail to client for the status of works

Current Profession & Experience
- Currently, Working in Hanu Software Solutions as a Sr. Process Associate from 1st Match, 2008 to till date.

Application Knows:
- Enterprise Project Management (EPM)
- FTP - Ipswitch (Used to transfer files)
- Abbyfinereader (OCR Application)
- Dream weaver

Strong Point:
- Confident
- Willing to learn New Things
- Positive Attitude with Hard Work
- Quick Learner

Personal Particulars:
Date of Birth : 20th Aug, 1981
Nationality : Indian
Languages Known : Hindi & English
Sex : Male
Marital Status : Unmarried

Date:
Place: GURGAON
(JAGDISH PRASHAD)

[Guest]

Noel R. Gatbunton
E-mail : nrg_noel20 AT yahoo.com

PERSONAL INFORMATION :
Noel R. Gatbunton is a Retail Sales Coordinator, a dedicated IT customer service support with ability to manage, troubleshoot, and resolve problem issues. Experienced on dealing to a different kind of corporate transaction. Able to explain clearly, patient and diplomatic. Experienced sales professional with vast expertise marketing and selling operation.

WORK EXPERIENCE :
The Computer Authority.(May 2008 – to present)
Retail Sales Coordinator :
- Handling and dealing corporate company.
- Follow-up corporate clients for their payments.
- Create custom presentation to improve sales and retain clients.
- Sales Coordinator Representative on exhibit, I.T. products competition.
- Developed customer service and solutions.
- Giving technical support and program solution(Hewlett Packard, Compaq, Lenovo, Acer, Gateway, Emachine and Sony Vaio.
- Product specialist.
- Provided computer support and needs over 250 people on a monthly basis.

Rustans Marketing Corp.(August 2007 – April 2008)
Retail Sales Consultant :
- Monitoring stocks and inventory
- Prepares Delivery Receipt or Sales Invoice
- Representative on exhibit program
- Supervise Makati, Las Piñas, and Dasmarinas branches
- Handling report

Computer Pheriperals United Unlimited. (June 2006 – November 2006 )
IT Trainee :
- To improve and enhance the students in basic computing.
- To analyze and assemble computer.
- Supplies school needs.
- Troubleshoot and resolve basic hardware problem.

YEARLY SEMINARS AND TRAINING ATTENDED :
- Acer, Gateway & E-machine Training and Products Update
- Hewlett-Packard Phils Training Events and Products Update
- Asus Phils Product Updates
- Sony Updates Products/ Vaio, Bravia, Slr , Digicam and Videocam
- Lenovo Phils Training Events and Products Update
- Samsung Phils Training and Products Update
- Brother Phils Training and Products Update
- D’link and Linksys Training and Products Update

EDUCATIONAL BACKGROUND :
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES TECHNICAL – VOCATIONAL SKILLS DEVELOPMENT PROGRAM
Information Technology : Year certificate 2005 – 2006 CABIAO NATIONAL HIGH SCHOOL
CABIAO NUEVA ECIJA : Year certificate 2005
SINIPIT ELEMENTARY SCHOOL
SINPIT CABIAO NUEVA ECIJA : Year certificate 1998

INTERESTS AND SKILLS :
Good Time Management Skills
Capable to communicate with others
Ability to build and maintain a relationship with the Business Office
Hardworking, Self-motivated, Goal-oriented, Honest
Can work under pressure
Troubleshoot windows XP, VISTA, WIN7.
Basic computer network (DLINK/LINKSYS).
Communication specialist.
Computer assembly.
Can speak english and tagalog.

[Guest]

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