www.rely-services.com Mumbai : Fraud, Security Analyst

[Admin]

Rely Services Mumbai : Lead-Fraud Analyst
Company Name : Rely Services
Company Location : Mumbai
Designation (of vacancy) : Lead-Fraud Analyst
Company E-mail ID : resumes@rely-services.com
Company Website : www.rely-services.com

Risk analysis:
Develop and establish statistical analysis methods for quantitative fraud risk analysis of new projects and products.
• Define algorithms and processes of automated analysis models. Make proposals for chargeback and loss manage process improvement, for new regular checks or justifications of existing ones.

Metrics :
• Manage and control existing framework and tools for fraud trends monitoring. Develop and use new dimensions and methods in order to handle and organize huge amounts of information, with the general goal to keep fraudsters actions in the radar.
• Prerequisite interests, skills, knowledge, and experience :

Experience : Minimum 5-8yrs
QUALIFICATION : Bachelors/ Masters with major subject as Maths/ Stats

COMPETENCIES/SKILLS :
• Practical knowledge and skills of using statistical tools for big amounts data such as: R, SPSS, SAS, MS Excel, Matlab Stats toolbox.
• Experienced with SQL
• Good communication skills (English is required)
• Can-do" attitude and ability to multi-task, prioritize and deliver
• Capable of taking initiative and proposing innovative solutions to new or existing issues
• Strong team player
• Knowledge of payments & telecoms related fraud is considered as benefit
• Paranoid in fraud and security.

[Guest-IJT]

Name : Tribhuvnesh
Email : tribhu_bhandari AT yahoo.com
Designation / Skillset : Operation Analyst
Operation Analyst- Jp Morgan

Resume :
Tribhuvnesh. G. Bhandari

PROFESSIONAL EXPERIENCE
JP. Morgan Services India Private Limited – (July 2008 – April2011)
Operation Analyst – United States Securities Operations Proof and Control, Treasury and Security Services.
USSO Proof and Control is responsible for clearing exceptions in general ledger accounts and also handling 1042 reporting to IRS (Internal Revenue System).
- Prepare tax Liability report for Non resident Alien clients (Residing outside U.S) holding U.S securities.
- Charge NRA tax to the client accounts which do not have proper tax documentation.
- Clear various exceptions in the internal general ledger accounts which is identified by reconciliation team.
- Clear the linkage issue between Trust depository accounts and Demand depository accounts.
- Refund NRA tax with valid tax documentation i.e the clients who have submitted W-8 form to IRS which is implemented after the approval from Global Tax Services team in New York.
- Remittance of NRA and Back-up withholding (1099 clients) tax money to IRS .
- Provide REIT/Non REIT securities Reclassification service, Non Withholding Foreign Partnership Income Allocation service.
- Provide services like updation of 1042-S form for NRA clients.
- Provide monthly, quarterly, yearly 1042 reports to the client service team.
- Co-ordinate with Global Tax services team to ensure the smoothness of process.
- Research and Resolve the client’s tax inquiries.
- Clear various exceptions hitting the internal ledger accounts which are identified by Reconciliation team.
- Reconcile Trust Depository Account with Titan account and post necessary entries to custody accounts.
WNS Global Services Mumbai - (Dec 2006 – Jan 2008)
Customer Service Associate– British Gas , Electricity Prepayment department.
- Verified the electricity usage units in SAP Application.
- Verified the customer data like name, address, postal code in EPPS, B-smart and SAP application.
- Created Bill and Invoice of the customer in SAP according to the usage of electricity units.
ACHIEVEMENTS AND RECOGNITIONS :
- Have been zing star for flawless work and Producivity .
- Have received recognition from the Global tax services team and the client services team.
- Have been a top performer and have achieved a rating of Exceed in the last two appriasal.
- Handling the weekly meetings with the Global tax services team.
- Maintain the daily MIS of the process.
- Cross training to the team members.
EDUCATION :
Bachelor of Commerce – Major in Accounting, Mumbai University (Year 2005).
COMPUTER SKILLS :
MS Office, Internet
HOBBIES :
Listening music, Playing cricket.
REFERENCES : Available upon request.
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4266860
Date & Time : 17th Jun 2011 2:36 PM (UTC)
IP Address : 203.192.241.215
Browser Info : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; InfoPath.2)
Predicted Country : India

[Guest]

Rashmi Dnyaneshwar Raorane
EMAIL : - raoranerashmi AT gmail.com

Career Objective
To be a skilled professional so that I may give my contribution to the firm with the result oriented approach.
Professional Summary :
- Overall experience of 4 years in Banking and IT service management as a Functional Analyst and Operations Executive.
- Currently working as Functional Analyst with Onwards Technologies.
- Currently involved in Application support (Front end), Clearing System, Switchover and Cutback activities of servers and enhancement in Functionality of product.
- Have extensively worked on Finacle (core banking solutions) especially Loans and Deposits, Clearing, Inventory and Lockers.
- Working on Finacle domestic and International support.
- Have sound knowledge in ITIL (Information Trchnology Infrastructure Library).
Academic Qualifications
Post graduate Diploma in management from ICFAI University.
B.Com
Technical Proficiency
Database : Oracle 10g
OS : UNIX and MS Windows 2003, XP.
Application : Finacle Core banking solution 7.4.11
Tools : - SQL , M.S. Office (Excel, Word, PowerPoint), Internet and emails.
WORK EXPERIENCE
PROJECT #1 (For Onwards Technologies)
CLIENT : - Hewlett-Packard
PROJECT : - FINACLE
ROLE : - Functional Analyst.
DURATION : - 26 Mar 07 – till date
Activities :
1 Understand and maintenance of functional requirements of users.
2 Assisting bank staff in completing daily operations of branch.
3 Understanding customer queries and providing better solution for faster resolution.
4 Extensive use of in-house call logging tool OVSD (Over view service desk).
5 Coordinate with support team for Escalations Management.
6 Handles MIS reports.
7 Doing updations and data retrieval using SQL queries.
8 Coordinating with client and development team.
9 Performing testing.
10 Follow-up with different teams involved in project and getting the required set-ups done.
11 Tracking project till receiving sign-off from branches and moving the functionality into production on time.
12 Providing training to the newcomers on all modules(Cash, Clearing, Deposits, Advances, Remittences & Trade finance) and also about the operation of Finacle Software)
ACHIEVEMENTS
Achieved 'Star performer award' from HP for providing support.
PROJECT #2 (For Seven-S services management ltd.)
CLIENT : - Axis bank
ROLE : - Operations executive
DURATION : - April 2005 to March 2007.
Activities :
1. Assisting bank staff in completing daily operations of branch.
2. Understanding customer queries and providing better solution for faster resolution.

[Guest]

P.N.V.A. Suneel Kumar
E Mail : neelu_dec16 AT rediffmail.com
OBJECTIVES :
To be a member of an organization where growth and prospects are unlimited and individual is recognized by his work. As a professional I am creative and innovative and seeking a challenging full time position utilizing my analytical and interpersonal skills.
KEY ATTRIBUTES
- Quick Learner
- Excellent analytical skills
- Strong interpersonal skills
- Good communication skills
- Adaptable to change
- Team player
TOTAL WORK EXPERIENCE : Five Years
CURRENT JOB PROFILE :
Organization : MACH INDIA PVT. LIMITED
Designation : Senior Executive Service Support Fraud – (Senior Analyst – Fraud Protection)
Date of Joining : July, 2011
Job Description : Fraud Management is becoming increasingly important as annual fraud losses in the telecommunications industry are estimated to be more than $40 billion worldwide and global fraud cases are increasing day by day. Analyst has to protect operators from serious financial loss and reputation loss by analyzing international roaming customer behavior and calling pattern. Need to detect the most sophisticated types of the roaming frauds in near-real time. Must instantly make distinctions between good customers with heavy usage and fraudulent behavior as fraudsters always come up with new methods/types/technology.
PREVIOUS JOB PROFILE :
Organization : HSBC DATA PROCESSING INDIA PVT LTD
Designation : Customer Support Executive – (CL Audits & Mortgage Analyst)
Duration : August 2008 – June 2011
Responsibilities : Analysis and decision making on each account including document review, third party ordering, title review and calling the counties by researching, as every account is situation-specific. The core responsibility lies in processing an account by releasing it from the bank in the interest of customer.
KEY ROLES :
- SME- Process Trainer
- Quality Team member
- Handling the Team and deputize the line manager in his absence.
- Liaison with Business Partners to prepare training materials and impart the same to the team.
ACHIEVEMENTS :
- Exceeded targets during the first month of training.
- Maintained 100% quality thought out the learning curve in a newly migrated process for six months. And received spot recognition award for the same.
- Received “Process star award” for excellent performance in RPH and quality thus setting new bench marks for these parameters.
- Have received business appreciations for my work.
- Received “Super-star award” for excellent performance in RPH, quality and also for the additional responsibilities to achieve BAU, such as drafting reports, training, assisting team on queries.
- Have initiated few lean ideas. One of which was introducing new work flow in the process, which has effectively reduced processing time and errors of the team.
- Received “Free thinker award” and “Innovation award” for lean ideas in 2010.
- Trained new agents and have helped them acquire not only the required processing skills, but also gather the “ how, why” knowledge to effectively execute their responsibilities.
- Mentored under performers to reach their required targets.
- Helped line manager in completing the audit check for the team by doing quality checks.
- Assisted line manager in allocating and reviewing work for the team regularly.
- Deputized line manager on various occasions and ensured that the quality and RPH are intact and above the required target.
PREVIOUS JOB PROFILE :
Organization : TATA TELE SERVICES
Designation : Team Leader – Fraud Management System (Revenue Assurance)
Duration : March 2006 to March 2008
ROLES AND RESPONSIBILITIES :
- Strong work exposure in Ranger (customer usage tracking application).
- Worked on Inmersat calls.
- Worked on Usage and Pre-check alarms.
- Analyzed the Call distribution Alarms in the parameters of cloning.
- Worked on Call Velocity and collusion alarms on daily basis.
- Worked on cloning cases.
- Collected payments from customers through Soft Collection Process.
- Generated Outstanding Reports, New Charges, and Payments updating Report.
- Barred the services of the customer’s if the payment was not received after the due date.
- Activated all the deactivated accounts within the given SLA (Service Level Agreement)
- Handled SAS and ORDER Errors for Restoration and Barring.
- Prepared Alarm and ISD Action Reports, which is sent to the corporate RA and circle RA (Revenue Assurance team) on a daily basis.
- Generated usage reports of the entire state by using macros.
KEY ROLES :
- Process Trainer
- Team Leader
- SME
ACHIEVEMENTS :
- Was promoted as team leader within a year.
- Received Super star of the quarter award
- Identified a fraud who made a huge damage to the company.
- Was offered a promotion as officer to Fraud Management System.

HOBBIES:
Playing cricket and chess.
EDUCATION:
- B.Sc., Mathematics, Physics & Chemistry – Andhra University
- Intermediate (Mathematics, Physics & Chemistry) – Board of Intermediate
Education, Hyderabad
- Base and Advanced SAS (learning)